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Author Topic: Web UI Not Recognizing My Password  (Read 3231 times)

Philip JD

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  • Posts: 8
Web UI Not Recognizing My Password
« on: September 13, 2013, 04:10:14 AM »
D-Link DNS-325

Windows 7 Ultimate (Desk Top) & Windows 7 Professional (Lap Top) Home Network.

DNS-325 software installed on Desk Top. Set up and worked OK for some time. I did not establish a password for access to the program on initial install. Then, later, when accessing via web program, management of DNS-325 did not function. Favorites Tab was on display. Could not navigate to other Tabs (Management, etc.) Click on the Tabs produced no action.

I uninstalled DNS-325 software, and reinstalled, to see if that would solve problem. On reinstall, I established a password.It is a common password I use for many programs, and the install confirmed I had typed the same password twice. Then, I tried to access the program, but it said I was using wrong UserID or password. I know the password is correct. Nevertheless, I tried everything - Admin for UserID and No Password; my UserID and No Password and all sorts of variations. Nothing worked.

I uninstalled again, and then reinstalled. That didn't solve the problem. Still asked me for password, and said I was using wrong one.

I am unable to access the software. Can you suggest a solution? A thought I have is - Is there a configuration file of some sort where the password is stored. I have a system and file backup that predates my password problem. If so, I could copy that configuartion file back to my computer and at least access the software. I would then see if I still have the problem of not being able to access the tabs other than Favorites, and then try to fix that problem. Please give me your advice.
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bigdave240

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  • Posts: 76
Re: Web UI Not Recognizing My Password
« Reply #1 on: September 13, 2013, 05:52:07 AM »
by any chance did you upgrade your browser? try another browser and see if you can get in. you can also try clicking on the little broken page button if it is showing to get to compatability mode. just guessing here. may have to reboot the server.
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Philip JD

  • Level 1 Member
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  • Posts: 8
Re: Web UI Not Recognizing My Password
« Reply #2 on: September 19, 2013, 01:43:27 PM »
Thanks for suggestion. It didn't work. Neither has anything else I have tried.

What I'm really after now, is - - Is there a config file, or some file of that nature, where ID and password are stored? I have a backup pre-dating my password problems and if there is such a file, and I knew its name, and where it is, I could try restoring that old file.

 
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