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Author Topic: IR Cut and Light ON/OFF  (Read 43099 times)

duccio

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IR Cut and Light ON/OFF
« on: September 23, 2013, 02:55:28 AM »
In 2 of my 3 cameras I have IR Cut and Light ON/OFF problems. Same light condition (all dark), this is the log:

2013-09-23 03:46:01 SYSTEM SET IR LIGHT OFF
2013-09-23 03:46:27 SYSTEM SET IR LIGHT ON
2013-09-23 03:51:30 SYSTEM SET IR LIGHT OFF
2013-09-23 03:51:56 SYSTEM SET IR LIGHT ON
2013-09-23 03:54:31 SYSTEM SET IR LIGHT OFF
2013-09-23 03:54:59 SYSTEM SET IR LIGHT ON
2013-09-23 04:00:29 SYSTEM SET IR LIGHT OFF
2013-09-23 04:00:47 SYSTEM SET IR LIGHT ON
2013-09-23 04:01:55 SYSTEM SET IR LIGHT OFF
2013-09-23 04:02:13 SYSTEM SET IR LIGHT ON
2013-09-23 04:11:08 SYSTEM SET IR LIGHT OFF
2013-09-23 04:11:19 SYSTEM SET IR LIGHT ON
2013-09-23 04:20:01 SYSTEM SET IR LIGHT OFF
2013-09-23 04:20:12 SYSTEM SET IR LIGHT ON
2013-09-23 04:29:10 SYSTEM SET IR LIGHT OFF
2013-09-23 04:29:21 SYSTEM SET IR LIGHT ON
2013-09-23 04:38:35 SYSTEM SET IR LIGHT OFF
2013-09-23 04:38:46 SYSTEM SET IR LIGHT ON
2013-09-23 04:46:59 SYSTEM SET IR LIGHT OFF
2013-09-23 04:47:10 SYSTEM SET IR LIGHT ON
2013-09-23 04:55:07 SYSTEM SET IR LIGHT OFF
2013-09-23 04:55:18 SYSTEM SET IR LIGHT ON
2013-09-23 05:03:42 SYSTEM SET IR LIGHT OFF
2013-09-23 05:03:53 SYSTEM SET IR LIGHT ON
2013-09-23 05:13:07 SYSTEM SET IR LIGHT OFF
2013-09-23 05:13:18 SYSTEM SET IR LIGHT ON
2013-09-23 05:21:54 SYSTEM SET IR LIGHT OFF
2013-09-23 05:22:05 SYSTEM SET IR LIGHT ON
2013-09-23 05:31:33 SYSTEM SET IR LIGHT OFF
2013-09-23 05:31:44 SYSTEM SET IR LIGHT ON
2013-09-23 05:40:06 SYSTEM SET IR LIGHT OFF
2013-09-23 05:40:17 SYSTEM SET IR LIGHT ON
2013-09-23 05:47:31 SYSTEM SET IR LIGHT OFF
2013-09-23 05:47:42 SYSTEM SET IR LIGHT ON
2013-09-23 05:55:13 SYSTEM SET IR LIGHT OFF
2013-09-23 05:55:24 SYSTEM SET IR LIGHT ON
2013-09-23 06:04:05 SYSTEM SET IR LIGHT OFF
2013-09-23 06:04:16 SYSTEM SET IR LIGHT ON
2013-09-23 06:12:20 SYSTEM SET IR LIGHT OFF
2013-09-23 06:12:31 SYSTEM SET IR LIGHT ON
2013-09-23 06:21:25 SYSTEM SET IR LIGHT OFF
2013-09-23 06:21:36 SYSTEM SET IR LIGHT ON
2013-09-23 06:28:58 SYSTEM SET IR LIGHT OFF
2013-09-23 06:29:09 SYSTEM SET IR LIGHT ON
2013-09-23 06:37:30 SYSTEM SET IR LIGHT OFF
2013-09-23 06:37:41 SYSTEM SET IR LIGHT ON
2013-09-23 06:45:43 SYSTEM SET IR LIGHT OFF
2013-09-23 06:45:54 SYSTEM SET IR LIGHT ON
2013-09-23 06:54:04 SYSTEM SET IR LIGHT OFF
2013-09-23 06:54:15 SYSTEM SET IR LIGHT ON
2013-09-23 07:01:55 SYSTEM SET IR LIGHT OFF
2013-09-23 07:02:06 SYSTEM SET IR LIGHT ON
2013-09-23 07:10:20 SYSTEM SET IR LIGHT OFF
2013-09-23 07:10:31 SYSTEM SET IR LIGHT ON
2013-09-23 07:19:06 SYSTEM SET IR LIGHT OFF
2013-09-23 07:19:17 SYSTEM SET IR LIGHT ON
2013-09-23 07:23:36 SYSTEM SET IR LIGHT OFF
2013-09-23 07:23:47 SYSTEM SET IR LIGHT ON
2013-09-23 07:32:35 SYSTEM SET IR LIGHT OFF
2013-09-23 07:32:46 SYSTEM SET IR LIGHT ON
2013-09-23 07:36:39 SYSTEM SET IR LIGHT OFF
2013-09-23 07:36:50 SYSTEM SET IR LIGHT ON
2013-09-23 07:45:12 SYSTEM SET IR LIGHT OFF
2013-09-23 07:45:23 SYSTEM SET IR LIGHT ON
2013-09-23 07:53:07 SYSTEM SET IR LIGHT OFF
2013-09-23 07:53:18 SYSTEM SET IR LIGHT ON
2013-09-23 08:01:40 SYSTEM SET IR LIGHT OFF
2013-09-23 08:01:51 SYSTEM SET IR LIGHT ON
2013-09-23 08:09:45 SYSTEM SET IR LIGHT OFF
2013-09-23 08:09:56 SYSTEM SET IR LIGHT ON
2013-09-23 08:11:15 SYSTEM SET IR LIGHT OFF
2013-09-23 08:11:26 SYSTEM SET IR LIGHT ON
2013-09-23 08:19:25 SYSTEM SET IR LIGHT OFF
2013-09-23 08:19:36 SYSTEM SET IR LIGHT ON
2013-09-23 08:27:20 SYSTEM SET IR LIGHT OFF
2013-09-23 08:27:31 SYSTEM SET IR LIGHT ON
2013-09-23 08:32:06 SYSTEM SET IR LIGHT OFF
2013-09-23 08:32:17 SYSTEM SET IR LIGHT ON
2013-09-23 08:40:21 SYSTEM SET IR LIGHT OFF
2013-09-23 08:40:32 SYSTEM SET IR LIGHT ON
2013-09-23 08:48:22 SYSTEM SET IR LIGHT OFF
2013-09-23 08:48:33 SYSTEM SET IR LIGHT ON
2013-09-23 08:56:04 SYSTEM SET IR LIGHT OFF
2013-09-23 08:56:15 SYSTEM SET IR LIGHT ON
2013-09-23 08:57:32 SYSTEM SET IR LIGHT OFF
2013-09-23 08:57:44 SYSTEM SET IR LIGHT ON
2013-09-23 09:06:18 SYSTEM SET IR LIGHT OFF
2013-09-23 09:06:29 SYSTEM SET IR LIGHT ON
2013-09-23 09:07:51 SYSTEM SET IR LIGHT OFF
2013-09-23 10:07:19 SYSTEM SET IR LIGHT ON
2013-09-23 10:13:38 SYSTEM SET IR LIGHT OFF
2013-09-23 10:13:49 SYSTEM SET IR LIGHT ON
2013-09-23 10:21:49 SYSTEM SET IR LIGHT OFF
2013-09-23 10:22:00 SYSTEM SET IR LIGHT ON
2013-09-23 10:30:20 SYSTEM SET IR LIGHT OFF
2013-09-23 10:30:31 SYSTEM SET IR LIGHT ON
2013-09-23 10:38:52 SYSTEM SET IR LIGHT OFF
2013-09-23 10:39:03 SYSTEM SET IR LIGHT ON
2013-09-23 10:47:36 SYSTEM SET IR LIGHT OFF
2013-09-23 10:47:47 SYSTEM SET IR LIGHT ON
Logged

JavaLawyer

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Re: IR Cut and Light ON/OFF
« Reply #1 on: September 23, 2013, 06:15:56 AM »
Do all of these IR cut over events occur in pitch blackness or is there some degree of light, e.g. sunrise/sundown?
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duccio

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Re: IR Cut and Light ON/OFF
« Reply #2 on: September 23, 2013, 07:03:02 AM »
Thanks for your reply.

All of these IR cut over events occur in pitch blackness, in a room without windows.

Thanks!
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JavaLawyer

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Re: IR Cut and Light ON/OFF
« Reply #3 on: September 23, 2013, 08:54:26 AM »
Is the IR actually cutting over or are the log files capturing false events (i.e. did you view the camera cutting on/off)? Does this happen when the lights are on in the room?
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duccio

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Re: IR Cut and Light ON/OFF
« Reply #4 on: September 23, 2013, 09:16:30 AM »
Yes, the IR is cutting over with a loud noise. The 2 cams are in a bedroom so it's impossible to sleep.

No, all the lights are off.

Thanks!
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JavaLawyer

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Re: IR Cut and Light ON/OFF
« Reply #5 on: September 23, 2013, 09:20:25 AM »
You may want to try performing a factory reset. While the camera is powered-up, press and hold the recessed reset button on the rear of the DCS-2230L using a paperclip for > 9 seconds. This procedure will remove all user settings. Prior to performing the factory reset, you may want to save your settings (option is available through the web UI) which you can restore later after you've tested the camera in it's default state.
« Last Edit: September 23, 2013, 09:26:46 AM by JavaLawyer »
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duccio

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Re: IR Cut and Light ON/OFF
« Reply #6 on: September 23, 2013, 09:25:36 AM »
Thanks for reply. I tried factory reset many times without restore user settings (using factory parameters) and the problem persist.

For test I just configured an event trigger over PIR sensors, log attached. No one is in this room.

Thanks.

2013-09-23 12:51:53 SYSTEM SET IR LIGHT OFF
2013-09-23 12:52:05 SYSTEM SET IR LIGHT ON
2013-09-23 13:03:00 SYSTEM SET IR LIGHT OFF
2013-09-23 13:03:12 SYSTEM SET IR LIGHT ON
2013-09-23 13:06:01 SYSTEM SET IR LIGHT OFF
2013-09-23 13:06:14 SYSTEM SET IR LIGHT ON
2013-09-23 13:07:04 SYSTEM SET IR LIGHT OFF
2013-09-23 13:07:18 SYSTEM SET IR LIGHT ON
2013-09-23 13:20:31 SYSTEM SET IR LIGHT OFF
2013-09-23 13:20:43 SYSTEM SET IR LIGHT ON
2013-09-23 13:21:35 SYSTEM SET IR LIGHT OFF
2013-09-23 13:21:48 SYSTEM SET IR LIGHT ON
2013-09-23 13:38:32 SYSTEM SET IR LIGHT OFF
2013-09-23 13:38:44 SYSTEM SET IR LIGHT ON
2013-09-23 13:52:10 SYSTEM SET IR LIGHT OFF
2013-09-23 13:52:22 SYSTEM SET IR LIGHT ON
2013-09-23 14:07:28 SYSTEM SET IR LIGHT OFF
2013-09-23 14:07:40 SYSTEM SET IR LIGHT ON
2013-09-23 14:07:49 IP CAMERA Received PASSIVE-INFRARED-SENSOR Trigger
2013-09-23 14:08:33 SYSTEM SET IR LIGHT OFF
2013-09-23 14:08:46 SYSTEM SET IR LIGHT ON
2013-09-23 14:20:57 SYSTEM SET IR LIGHT OFF
2013-09-23 14:21:09 SYSTEM SET IR LIGHT ON
2013-09-23 14:32:52 SYSTEM SET IR LIGHT OFF
2013-09-23 14:33:04 SYSTEM SET IR LIGHT ON
2013-09-23 14:33:13 IP CAMERA Received PASSIVE-INFRARED-SENSOR Trigger
2013-09-23 14:33:57 SYSTEM SET IR LIGHT OFF
2013-09-23 14:34:10 SYSTEM SET IR LIGHT ON
2013-09-23 14:46:06 SYSTEM SET IR LIGHT OFF
2013-09-23 14:46:18 SYSTEM SET IR LIGHT ON
2013-09-23 14:46:27 IP CAMERA Received PASSIVE-INFRARED-SENSOR Trigger
2013-09-23 14:47:10 SYSTEM SET IR LIGHT OFF
2013-09-23 14:47:23 SYSTEM SET IR LIGHT ON
2013-09-23 14:56:32 SYSTEM SET IR LIGHT OFF
2013-09-23 14:56:44 SYSTEM SET IR LIGHT ON
2013-09-23 15:10:25 SYSTEM SET IR LIGHT OFF
2013-09-23 15:10:37 SYSTEM SET IR LIGHT ON
2013-09-23 15:22:01 SYSTEM SET IR LIGHT OFF
2013-09-23 15:22:13 SYSTEM SET IR LIGHT ON
2013-09-23 15:22:22 IP CAMERA Received PASSIVE-INFRARED-SENSOR Trigger
2013-09-23 15:23:05 SYSTEM SET IR LIGHT OFF
2013-09-23 15:23:18 SYSTEM SET IR LIGHT ON
2013-09-23 15:34:02 SYSTEM SET IR LIGHT OFF
2013-09-23 15:34:14 SYSTEM SET IR LIGHT ON
2013-09-23 15:42:17 SYSTEM SET IR LIGHT OFF
2013-09-23 15:42:30 SYSTEM SET IR LIGHT ON
2013-09-23 15:52:07 SYSTEM SET IR LIGHT OFF
2013-09-23 15:52:19 SYSTEM SET IR LIGHT ON
2013-09-23 16:02:51 SYSTEM SET IR LIGHT OFF
2013-09-23 16:03:03 SYSTEM SET IR LIGHT ON
2013-09-23 16:10:50 SYSTEM SET IR LIGHT OFF
2013-09-23 16:11:02 SYSTEM SET IR LIGHT ON
2013-09-23 16:22:55 SYSTEM SET IR LIGHT OFF
2013-09-23 16:23:07 SYSTEM SET IR LIGHT ON
2013-09-23 16:23:16 IP CAMERA Received PASSIVE-INFRARED-SENSOR Trigger
2013-09-23 16:23:59 SYSTEM SET IR LIGHT OFF
2013-09-23 16:24:12 SYSTEM SET IR LIGHT ON
2013-09-23 16:37:10 SYSTEM SET IR LIGHT OFF
2013-09-23 16:37:22 SYSTEM SET IR LIGHT ON
2013-09-23 16:46:55 SYSTEM SET IR LIGHT OFF
2013-09-23 16:47:07 SYSTEM SET IR LIGHT ON
2013-09-23 16:57:52 SYSTEM SET IR LIGHT OFF
2013-09-23 16:58:04 SYSTEM SET IR LIGHT ON
2013-09-23 16:58:13 IP CAMERA Received PASSIVE-INFRARED-SENSOR Trigger
2013-09-23 16:58:55 SYSTEM SET IR LIGHT OFF
2013-09-23 16:59:08 SYSTEM SET IR LIGHT ON
2013-09-23 17:12:29 SYSTEM SET IR LIGHT OFF
2013-09-23 17:12:41 SYSTEM SET IR LIGHT ON
2013-09-23 17:20:58 SYSTEM SET IR LIGHT OFF
2013-09-23 17:21:10 SYSTEM SET IR LIGHT ON
2013-09-23 17:30:04 SYSTEM SET IR LIGHT OFF
2013-09-23 17:30:16 SYSTEM SET IR LIGHT ON
2013-09-23 17:42:47 SYSTEM SET IR LIGHT OFF
2013-09-23 17:42:59 SYSTEM SET IR LIGHT ON
2013-09-23 17:53:06 SYSTEM SET IR LIGHT OFF
2013-09-23 17:53:18 SYSTEM SET IR LIGHT ON
2013-09-23 18:03:05 SYSTEM SET IR LIGHT OFF
2013-09-23 18:03:17 SYSTEM SET IR LIGHT ON
2013-09-23 18:03:26 IP CAMERA Received PASSIVE-INFRARED-SENSOR Trigger
2013-09-23 18:04:08 SYSTEM SET IR LIGHT OFF
2013-09-23 18:04:21 SYSTEM SET IR LIGHT ON
2013-09-23 18:04:30 IP CAMERA Received PASSIVE-INFRARED-SENSOR Trigger
2013-09-23 18:05:08 SYSTEM SET IR LIGHT OFF
2013-09-23 18:05:22 SYSTEM SET IR LIGHT ON
2013-09-23 18:14:20 SYSTEM SET IR LIGHT OFF
2013-09-23 18:14:33 SYSTEM SET IR LIGHT ON

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duccio

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Re: IR Cut and Light ON/OFF
« Reply #7 on: September 23, 2013, 09:26:02 AM »
Firmware version is 1.20
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JavaLawyer

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Re: IR Cut and Light ON/OFF
« Reply #8 on: September 23, 2013, 09:32:12 AM »
If the FW version is identical to your other DCS-2230L, the settings are the same, and the environment is the same, there may be something wrong with the camera itself. I presume you recently purchased this camera?  Was the camera behaving normally for a while or was this always happening (out of the box)?
« Last Edit: September 23, 2013, 09:33:49 AM by JavaLawyer »
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duccio

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Re: IR Cut and Light ON/OFF
« Reply #9 on: September 23, 2013, 09:35:25 AM »
This problem always happening in 2 of 3 of my cameras, very strange. I own this cameras few days ago.
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JavaLawyer

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Re: IR Cut and Light ON/OFF
« Reply #10 on: September 23, 2013, 09:39:27 AM »
Here's something to try. Go to http://tsd.dlink.com.tw/ and downgrade your FW to v1.10 on one of your cameras.
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duccio

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Re: IR Cut and Light ON/OFF
« Reply #11 on: September 23, 2013, 09:41:37 AM »
I will try asap, thanks.
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JavaLawyer

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Re: IR Cut and Light ON/OFF
« Reply #12 on: September 23, 2013, 09:43:47 AM »
My thought is that perhaps there's some FW defect impacting the the day/night detection logic.  Short of that, I'm running out of suggestions.  :-\

Is the camera that's working using the same FW version as the other two cameras?
« Last Edit: September 23, 2013, 09:45:28 AM by JavaLawyer »
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duccio

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Re: IR Cut and Light ON/OFF
« Reply #13 on: September 23, 2013, 09:48:18 AM »
Yes, the same firmware version and settings (all factory). I double checked dumping settings and using a "source-code" diff software.
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JavaLawyer

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Re: IR Cut and Light ON/OFF
« Reply #14 on: September 23, 2013, 09:51:20 AM »
Let me know what happens with the older FW (v1.10).  The version you have (v1.20) is fairly new, so perhaps there's an issue.
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