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Author Topic: Install mydlink - The wizard doesn't recognized the NAS  (Read 3540 times)

kaizer2302

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Install mydlink - The wizard doesn't recognized the NAS
« on: October 06, 2013, 09:15:07 AM »

I try to install mydlink, but to register and install, I have to start the mydlink wizard. Unfortunately, the app doesn't recognized my NAS even when the unit is working properly in the net (I already check the firewall, antivirus and I can ping the unit and I can see the tree, but the wizard can't). I use to have the same problem with the wizard of the original CD (very similar or the same as the one I am trying to install "mydlink"), but with the original, after 2 or 3 refresh, I use to see the unit.

Any idea? How can I register in mydlink, I would like to access my NAS from my iPad.
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pbuhr

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Re: Install mydlink - The wizard doesn't recognized the NAS
« Reply #1 on: November 19, 2013, 12:23:41 PM »

Same problem for me... The NAS works properly, but the setup wizzard does not "see" it, therefore it is impossible to register the NAS with mydlink...
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JavaLawyer

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Re: Install mydlink - The wizard doesn't recognized the NAS
« Reply #2 on: November 20, 2013, 05:08:53 AM »

The DNS-320 is not supported by mydlink. The mydlink service only supports D-Link Cloud devices, which can be identified as having an "L" at the end of the product name (e.g. DNS-320L, DCS-932L, etc.).
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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pbuhr

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Re: Install mydlink - The wizard doesn't recognized the NAS
« Reply #3 on: November 20, 2013, 05:47:31 AM »

You're right, I was actually talking about my DNS-320LW.
Sorry for the mistake, I did not realise I was in the DNS-320 forum. I am going to post my question in the DNS-320L forum :-)
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