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Author Topic: DIR-855 and Shareport on mac - drive not recognised  (Read 22148 times)

Shimfs

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DIR-855 and Shareport on mac - drive not recognised
« on: December 12, 2013, 12:59:59 PM »
Hi guys
I have recently received a d-link DIR-855 router for my home network.
I have installed shareport on both my Mac and PC.
I have a 500GB HDD (stock apple macbook drive) with 2 partitions. One exFAT partition, and a Mac timemachine partition

On the PC, i can see the exFAT (for normal files) partition and use that perfectly. However, i can't see the timemachine partition (i can't either when i plug the drive in directly in the computer so no worries there)

however, on the mac (10.9 mavericks with shareport 4.3) i can't see any drives what so ever. Does anyone have a solution for this? i have tried to see if i can network map a drive to the mac, but i can't seem to get it to work.

Please help :P
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FurryNutz

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Re: DIR-855 and Shareport on mac - drive not recognised
« Reply #1 on: December 12, 2013, 01:03:03 PM »
Link>Welcome!

  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?

Only formatting on USB drives supported on these routers is either FAT16 or NTFS, NTFS being the preferred format.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Shimfs

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Re: DIR-855 and Shareport on mac - drive not recognised
« Reply #2 on: December 12, 2013, 01:12:48 PM »
The Hardware version is A2 and i have recently updated the firmware to 1.24EU
I am in Denmark

On the PC it shows up just fine (the exFAT volume) so that shouldn't be a problem
I would prefer if i could just network mount the volumes, but im not sure if that is possible.
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Shimfs

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Re: DIR-855 and Shareport on mac - drive not recognised
« Reply #3 on: December 12, 2013, 01:17:18 PM »
Weird, on the status page at the router settings it says hardware version A2, on the routers sticker it says A3
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FurryNutz

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Re: DIR-855 and Shareport on mac - drive not recognised
« Reply #4 on: December 12, 2013, 01:18:31 PM »
exFAT formatting is not recognized by these routers, thus the router will not detect the USB drive, only FAT16 or NTFS. If one of these drives is formatted correctly then it should connect and correctly operate with SP...

If you need to keep exFAT as the drives formatting, then I suggest that you connect the USB drive to a always ON PC and share it out there or use a USB to LAN Network adapter as an alternative solution.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Shimfs

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Re: DIR-855 and Shareport on mac - drive not recognised
« Reply #5 on: December 12, 2013, 01:20:45 PM »
exFAT might not be supported, but my PC can see it just fine through shareport. My problem is, that the Mac can't. :/

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FurryNutz

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Re: DIR-855 and Shareport on mac - drive not recognised
« Reply #6 on: December 12, 2013, 01:22:55 PM »
MAC SP don't support exFAT...
« Last Edit: December 12, 2013, 01:26:12 PM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Shimfs

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Re: DIR-855 and Shareport on mac - drive not recognised
« Reply #7 on: December 12, 2013, 01:24:58 PM »
I formatted the drive on my mac, to exFAT..

so is it the Mac shareport utility that doesn't support mac. Because the Mac osX 10.9 operating system does :P
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FurryNutz

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Re: DIR-855 and Shareport on mac - drive not recognised
« Reply #8 on: December 12, 2013, 01:25:35 PM »
So again, were back to NTFS...
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

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Re: DIR-855 and Shareport on mac - drive not recognised
« Reply #9 on: December 12, 2013, 01:26:52 PM »
Can you test NTFS and see if it works?  ???
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Shimfs

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Re: DIR-855 and Shareport on mac - drive not recognised
« Reply #10 on: December 12, 2013, 01:30:13 PM »
Give me a few moments. I am partitioning the disc so i get a 20gb NTFS partition, if my mac allows it.
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FurryNutz

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Re: DIR-855 and Shareport on mac - drive not recognised
« Reply #11 on: December 12, 2013, 01:32:04 PM »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Shimfs

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Re: DIR-855 and Shareport on mac - drive not recognised
« Reply #12 on: December 12, 2013, 01:34:28 PM »
I will try that as soon as the drive is done partitioning. It takes a really long time apparently. Like, 30 minutes. (because i am using a lot of the space, so it has to defrag i think)
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Shimfs

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Re: DIR-855 and Shareport on mac - drive not recognised
« Reply #13 on: December 12, 2013, 01:55:28 PM »
This is weird.
Before when i checked the hardware revision on the buttom of the router. After i had turned it upside down to look at it, the volumes dissapeared in the shareport application O.o

i have now formatted the drive so it still contains my exFAT volume (the one i could see before) a 20gb MS-DOS FAT volume (couldn't make a NTFS volume on the mac) and the Mac os x journaled file system (my timemachine backup)
But my PC can't see any of the volumes any more


EDIT. and i tried the network mapping solution with 192.168.0.1/Storage(A0) and (B0) and neither worked.
« Last Edit: December 12, 2013, 02:11:13 PM by Shimfs »
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FurryNutz

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Re: DIR-855 and Shareport on mac - drive not recognised
« Reply #14 on: December 12, 2013, 02:12:16 PM »
Power off everything and reboot the router and USB drive?
What Mfr and model is the USB drive? Does it have external power?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.
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