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Author Topic: xbox one wireless speed drops  (Read 22671 times)

grinch

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xbox one wireless speed drops
« on: December 17, 2013, 08:02:32 PM »

I'm having trouble  with    a constant wireless speed  :Im getting a 4 bar  connection   when i check xbox  detailed network statistics  Shows 28 megs up Then when i check it again it shows  a big drop  What would cause that problem ?
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FurryNutz

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Re: xbox one wireless speed drops
« Reply #1 on: December 17, 2013, 08:12:12 PM »

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
  • Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N on 5Ghz?[/b]
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
  • Any cordless house phones?
  • Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
  • If you have any of these options, Try turning OFF HT 20/40 Co-exhistance

Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
6" minimum safe distance between devices.
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grinch

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Re: xbox one wireless speed drops
« Reply #2 on: December 17, 2013, 08:22:45 PM »

my wireless settings  Wireless Network Name dlink-D906
802.11n only
auto channel checked
channel with 20/30 mhx
 2.6ghz band

wapa or wpa2
cipher type aes
ground key 3600


5ghnz  wireless network
 mixed 802.11ac,802,11n and 802 11a
auto chanel
auto 240/80




alll router ips are under dhcp

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FurryNutz

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Re: xbox one wireless speed drops
« Reply #3 on: December 17, 2013, 08:28:09 PM »

What Freq is the XB1 connected too? 2.4Ghz or 5Ghz?

Any cordless house phones?
Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
If you have any of these options, Try turning OFF HT 20/40 Co-exhistance if connecting to 2.4Ghz...
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Lexist2112

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Re: xbox one wireless speed drops
« Reply #4 on: December 17, 2013, 08:42:15 PM »

Hey grinch I replied to you message before reading all your posts, check you inbox.

 From what it looks like, and I am guessing your trying to connect to the 5ghz side. If so, your in mix mode with "AC" active. If your not running any "AC" clients, does the router have mix mode for B,G,N only?? If so select that one and I guarantee, it should be a lot smoother and a reliable connection to the X1.

Also turn off stream boost and make sure you have you uplink/downlink set at 10/100.

Hope this helps, this is one of the best forums and Furry knows his shizzle ;D

Let us know how things work out and we want a full report

Peace
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grinch

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Re: xbox one wireless speed drops
« Reply #5 on: December 17, 2013, 08:44:23 PM »

its connected to 2.4  no cordless phones  only cell phone HT20/40 Coexistence is grayed out can not check anything yes other wifi around me but none on same channel  i am getting a 4 bar connection but connection speed drops  on the xbox  and   lag on xbox and  ps4 to  only thing i can think of is  my cable modem  Motorola Surfboard  model SB6120 causing problems or the dish hopper internet connector
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FurryNutz

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Re: xbox one wireless speed drops
« Reply #6 on: December 17, 2013, 08:48:08 PM »

What browser are you using? HT20/40 should not be grayed out..and should be selectable...
Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection

What FW version is currently loaded on the router?
What is the distance between the router and XB1?
Please test the XB1 connected to the 5Ghz radio, single mode N, WPA2/AES only.

The SB 6120 is a good modem. I have this same model mode and works well.
One thing, I recommend that you have your ISP check the cabling going to the ISP modem, check signal levels going to the ISP modem. Check for t.v. line splitters and remove them as they can introduce noise on the line and lower the signal going to the ISP modem. Connecting to the ISP modem could result in a false positive as the signal to the modem could be just enough to that point then adding on a router, could see problems. The router operation is dependent upon getting good data flow from the ISP modem and the modem is dependent upon getting good signal from the ISP Service.
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grinch

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Re: xbox one wireless speed drops
« Reply #7 on: December 17, 2013, 08:54:49 PM »

DGL-5500_REVA_FIRMWARE_1.11B03
xbox is upstairs  ps4 down and router down stairs signal is strong
and i tried  opera browser and  HT20/40  is still gray the dot is on the enable and it gray wont let me disable
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grinch

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Re: xbox one wireless speed drops
« Reply #8 on: December 17, 2013, 08:58:08 PM »

did u you want me to  channel with 20mhz or both on 5ghz
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FurryNutz

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Re: xbox one wireless speed drops
« Reply #9 on: December 17, 2013, 09:00:44 PM »

No, leave Auto 20/40/80 on 5Ghz...

When you updated FW, did you factory reset before then after sending the FW file?
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187

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Re: xbox one wireless speed drops
« Reply #10 on: December 18, 2013, 11:01:43 AM »

I'm having trouble  with    a constant wireless speed  :Im getting a 4 bar  connection   when i check xbox  detailed network statistics  Shows 28 megs up Then when i check it again it shows  a big drop  What would cause that problem ?

Have you tried plugging the XB1 directly into the cable modem and checking the Network Details a few times? I get pretty inconsistent results from that test whether I'm hard wired to the cable modem or the 5500.
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Lexist2112

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Re: xbox one wireless speed drops
« Reply #11 on: December 18, 2013, 11:42:34 AM »

Also noticed you have it on auto channel on the 2.4. I would suggest running inSSIDer and finding a less congested channel and using a "fixed" channel versus auto. I think you'll find a better stable signal.
Also another suggestion, you may want to try a different dns server and see if that helps as well.

Here is a great utility that will give you info you would have never known about...secrets out now ;D

https://www.grc.com/dns/Benchmark.htm
« Last Edit: December 18, 2013, 11:57:33 AM by Lexist2112 »
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grinch

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Re: xbox one wireless speed drops
« Reply #12 on: December 18, 2013, 01:22:55 PM »

HT20/40 Coexistence is grayed out  is still grayed out how do i fix that?


187 no i have not tried plugging xb1 into cable modem i do think its a xbox live wireless bug issue  When i check it shows 27 up then i check again under the  detailed network statistics  and it drops speeds never maintain the same.

Lexist2112     thank you  I do use inssider  I have stable 4 bar connection
 what settings should  I use for Xbox 1 and ps4  Experiencing some lag .
 
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FurryNutz

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Re: xbox one wireless speed drops
« Reply #13 on: December 18, 2013, 01:29:46 PM »

Odd, should not be grayed out:
Maybe someone can review your router settings with you using Link> teamviewer if your interested. Its safe and secure.


HT20/40 Coexistence is grayed out  is still grayed out how do i fix that?

 
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Lexist2112

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Re: xbox one wireless speed drops
« Reply #14 on: December 18, 2013, 02:24:44 PM »

HT20/40 Coexistence is grayed out  is still grayed out how do i fix that?


187 no i have not tried plugging xb1 into cable modem i do think its a xbox live wireless bug issue  When i check it shows 27 up then i check again under the  detailed network statistics  and it drops speeds never maintain the same.

Lexist2112     thank you  I do use inssider  I have stable 4 bar connection
 what settings should  I use for Xbox 1 and ps4  Experiencing some lag .
 

You should run inSSIDer first and figure out which channel on the 2.4 has less clutter/traffic. Rule of thumb 1,6 or 11. Make sure it is a fixed channel not auto. Then run the DNS utility as I suggested you may find that your current DNS settings MAY not be giving you a "snappy" service. That utility will divulge better, useful results that you can use and benefit from a better snappier/smoother internet, both on the wired and wireless. If you find a better DNS than what you are currently using, I suggest testing it on 1 LAN machine, running speed tests and open different tabs. You should see an improvement.

As mentioned in my previous posts, I upgraded from 15/1 to 50/5 TWC, having the extra bandwidth is great, running the DNS test yielded results that were telling. The DNS servers that I had been using since 2003 (earthlink DNS) were poor. Even after I upgraded to a faster bandwidth, there was some noticeable difference there, but after I found a BETTER DNS servers, huge difference in terms of how intense adobe flash pages pulled smoother quicker and no hiccups. In addition, if your using WIndows OS, you should do a DNS flush. Command prompt>ipconfig /flushdns.

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