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Author Topic: Matroska/MKV Playback and Missing Remote Control Features  (Read 8944 times)

Tigrman699

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Matroska/MKV Playback and Missing Remote Control Features
« on: May 31, 2009, 12:24:14 AM »

As I mentioned in my first comment within the immediately preceding thread, I bought the DSM 750 for the sole purpose of playing/streaming videos formatted in Matroska/MKV files from my Windows XP computer to my 1080i/p Pioneer Plasma HDTV. 

Prior to making my purchase, I was assured by no less than 3 different Dlink techs, including ECF here, that the 750 was designed to do just that, since my previous DSM 520 didn't have a fast enough processing chip for this purpose.

So far here's what I have discovered about my new DSM 750 as to this issue and others set forth below:

1.  First, the "good news."  You can use the USB port to play MKV files with no problem.  Of course, this means that (a) you will first have to copy each file onto a USB flash drive; and (b) the flash drive will have to be big enough to hold these files.   By the time this is done, I could have just as easily hooked my laptop directly to the HDTV and played these files through the VLC player.  In any event, I didn't purchase the DSM 750 for this purpose; I bought it strictly to stream these files to my HDTV. 

2.  Now the "bad news."  Streaming MKV files from an XP computer appears more difficult, if not impossible, because (a) Dlink's original Media Server software, even with the most recent update, refuses to recognize these files (which probably explains why Dlink no longer provides this software on its installation CD shipped with the DSM 750); (b) Windows Media Player 11, recommended by Dlink in its Manual, doesn't resolve this issue, nor apparently does Windows Media Center Extender software as indicated by Dlink's own ECF in an earlier thread here; (c)  Divx PC Connect media server, recommended by Dlink on this website still doesn't solve this problem for the 750 (though Divx claims that MKV files will stream to the DSM 330, which plays at 720i resolution); and (d) Dlink's R&D Dept. just isn't smart enough to figure out how to solve this problem; otherwise they would have done it already since the first 750 shipped almost a year ago.

3.  There is a "work-around" to the streaming issue.  If you have the time (which I don't), MKV files can be re-encoded/transcoded to AVI files suitable for successful streaming, although I am sure the resolution/picture quality suffers in the process.

4.   Additional negative issues/changes with regard to the DSM 750, as compared to the DSM 520 include:  (a) you can no longer make volume adjustments with the remote control; and (b) you can no longer "jump" instead of fast forwarding.  Personally, I miss both these "convenience" features, especially the "jump" one, since the fast forward feature on the DSM 750, at its fastest speed, moves at a snail's pace.   

In light of the above, I'm not convinced that replacing a 520 with the 750 is worth the trouble or added expense, given its limitations and deficiencies.   I would also like to hear an explanation from Dlink as to why, if the DSM330 can play MKV files with the newest Divx PC Connect server software (albeit at a lower 720i resolution), this still remains an unsolved issue in the DSM 750, as clearly indicated by several threads here, as well as ECF's responses thereto. 



 
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Tigrman699

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Re: Matroska/MKV Playback and Missing Remote Control Features
« Reply #1 on: May 31, 2009, 10:18:46 PM »

As a follow-up to my post above, I tried using the PS3 server software that was recommended elsewhere on this board to stream mkv files.   This software apparently decodes the mkv files and then streams them at a very fast rate.  Although this seemed to work at first, the stream would stop and freeze about 20 minutes into each mkv file.  I don't know why this happens...maybe something to do with the transcoding slowing down or something.   In any event, its clearly not the panacea for this problem. 
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ECF

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Re: Matroska/MKV Playback and Missing Remote Control Features
« Reply #2 on: June 01, 2009, 10:51:40 AM »

The DSM-330 and DivX Connected™ server work a bit different from the other DSM units created by D-Link. The DivX Connected™ device (DSM-330) will only work with the Divx Connected server. The DivX Connected™ server is not a UPnP AV media server it is designed strictly for the DSM-330. 
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Never forget that only dead fish swim with the stream

Tigrman699

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Re: Matroska/MKV Playback and Missing Remote Control Features
« Reply #3 on: June 01, 2009, 09:00:34 PM »

The DSM-330 and DivX Connected™ server work a bit different from the other DSM units created by D-Link. The DivX Connected™ device (DSM-330) will only work with the Divx Connected server. The DivX Connected™ server is not a UPnP AV media server it is designed strictly for the DSM-330. 



ECF please read my comments in the related thread in which you posted a response.  As for your comment here, if Divx has come up with a server that can stream .mkv files to the DSM 330, then why didn't Dlink incorporate that technology in the DSM 750?   Or alternatively, why didn't Dlink simply expand the capability of the DSM 330 to work not only with the Divx Connected server but also the UPnP AV media server, so as to "cover all their bases" when it comes to evolving technology relative to the enormously useful, efficient and popular Matroska .mkv / .h264 formats???   
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Tigrman699

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Re: Matroska/MKV Playback and Missing Remote Control Features
« Reply #4 on: June 01, 2009, 09:23:34 PM »

One additional and final thought/observation on this issue.  If the brains/management at Dlink were really smart, they would find some way to partner with the folks at VLC, since their Open GL VLC media player and corresponding VLS server technology has absolutely no problem handing this file format successfully.  If the DSM 750 could simply be programmed to act as VLS client, it could receive these files wirelessly as it is intended to do!!!!!!!!!!   

My guess is that Dlink's failure to do just this must have something to do with its license agreement with Microsoft (thats what you get when you sell your soul to the devil), which still hasn't come out with an upgrade to its Media Player 11 to allow it to recognize and stream .mkv files, although at least one person on the internet claims to have developed a registry patch capable of adding such support to it. 
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ECF

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Re: Matroska/MKV Playback and Missing Remote Control Features
« Reply #5 on: June 02, 2009, 08:31:40 AM »

The DSM-330 is a different device it does not work in the same way with its software as the DSM-750. The DSM-750 can be used with most any UPnP AV media server hardware or software. For streaming .mkv you will need a AV media server that supports .mkv so that the DSM-750 can find it available for playback then the DSM-750 will have no problems playing that video format. The D-Link Media server software has not been updated to support this format at this time and Windows Media player 11 does not support .mkv. Not many media server programs have incorporated this format yet to the list of supported files. One software that has that I can recommend is Tversity its works great its free and has a very robust interface and features. 
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Never forget that only dead fish swim with the stream

Tigrman699

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Re: Matroska/MKV Playback and Missing Remote Control Features
« Reply #6 on: June 02, 2009, 09:18:01 AM »

ECF...based on your latest response here, I have the following additional comments:

First, in all your posts on this forum as a Dlink Moderator, this is the first time you have acknowledged the limitations on server technology as it relates to the DSM 750 and .mkv file streaming.  Further, no such acknowledgment appears anywhere in Dlink's advertising materials with regard to this device.  In fact, in other posts on this forum, you have actually recommended that people purchase the DSM 750 who have complained about the lack of support for .mkv files in the DSM 520.  Since both are primarily advertised and categorized as "wireless" devices, the clear implication of these complaints and your recommendation was that this problem was solved by the DSM 750.  It clearly has not been!!!!

Second, if you read my previous posts in another thread here (and posts from others as well), you would see that Tversity is not the panacea that you make it out to be.  In fact, between Tversity and PS3 servers, I had better luck with the latter.  Tversity started stuttering at the get go, whereas PS3 server worked fine until it froze about 10 minutes into the stream.  Even Alex at your corporate headquarters acknowledged that Tversity is not the perfect solution, so why do you keep telling people here that it works fine??? 

Lastly, none of your comments directly address my point relating to incorporating VLC and VLS into Dlink's hardware.  I'm sure many people here would like to see you respond to this since that appears to hold the answer for this problem in that, unlike all the other media servers you mentioned, no transcoding is involved before the media is streamed from the server to the client when it comes to .mkv files.
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Arvald

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Re: Matroska/MKV Playback and Missing Remote Control Features
« Reply #7 on: June 02, 2009, 09:07:05 PM »

Lastly, none of your comments directly address my point relating to incorporating VLC and VLS into Dlink's hardware.  I'm sure many people here would like to see you respond to this since that appears to hold the answer for this problem in that, unlike all the other media servers you mentioned, no transcoding is involved before the media is streamed from the server to the client when it comes to .mkv files.
I think the reason he won't answer this is he cannot answer this without consultation with others for liability reasons.

Give him time and he will likely give an answer. 

Units like this cannot just be reconfigured to use a new core decoding engine at will.  the code behind something like VLC may not be compatable and may require complete reworking. 
At this time I am very happy with the 750, it has it limits for sure and I am hoping that dlink continues refining the firmware.  I for one don't want my HTPC to be the player.  I don't like media center that much and using a player full screen just does not look as nice (it may be the vid card in the pc).  It has its place in my home theatre and works very well.
My next thing to play with is my windows home server serving up the content.
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