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Author Topic: Missing disk space  (Read 6588 times)

pph

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Missing disk space
« on: February 11, 2014, 06:46:25 PM »
Hi,

I have a 3tb seagate hard disk installed. It has been working for many months. I noticed missing disk space in the last few days. I am not sure it is related to the latest firmware. I just updated it to the latest one. There is only around 1tb of files on the drive, around 50% of pictures and 50% of other files. It reports 66% used which is around 2tb used. 33% of disk space is missing.

I ran scandisk and smart test. It came back without any issues. I have rebooted it a few times. Any ideas?

pph
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JavaLawyer

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Re: Missing disk space
« Reply #1 on: February 11, 2014, 07:40:51 PM »
What firmware version was installed on the ShareCenter at the time the HDD was formatted?
Do you own a DNS-320 or DNS-320L?
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

pph

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Re: Missing disk space
« Reply #2 on: February 12, 2014, 06:23:36 AM »
Hi,

Thanks for the reply. Sorry I am new to this forum. I thought I am in DNS-320L forum. It should imply the model of my NAS.
The hard drive was formatted at 1.02b07 or earlier. I just have 1.03b04 installed. Thanks a lot for your help.

pph

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JavaLawyer

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Re: Missing disk space
« Reply #3 on: February 12, 2014, 06:29:42 AM »
Quote from: pph on February 12, 2014, 06:23:36 AM
Hi,

Thanks for the reply. Sorry I am new to this forum. I thought I am in DNS-320L forum. It should imply the model of my NAS.
The hard drive was formatted at 1.02b07 or earlier. I just have 1.03b04 installed. Thanks a lot for your help.

pph

New members periodically post questions in the wrong product board.  If we were dealing with a DNS-320, then I would ask a slightly different set of questions.

Log into the DNS-320L web UI using a browser and navigate to Management > System Status > System Info.  What is listed under Volume Information?

« Last Edit: February 12, 2014, 09:30:18 AM by JavaLawyer »
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

pph

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Re: Missing disk space
« Reply #4 on: February 12, 2014, 06:50:43 AM »
Quote from: JavaLawyer on February 12, 2014, 06:29:42 AM
New members periodically post questions in the wrong product board.  If we were dealing with a DNS-320, then I would ask a slightly different set of questions.

Log into the DNS-320L web UI using a browser and navigate to Management > System Status > System Info.  What is listed under Volume Information?



I have a DNS-320L and I am in the right forum. Thanks for your reply.
« Last Edit: February 12, 2014, 09:30:07 AM by JavaLawyer »
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JavaLawyer

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Re: Missing disk space
« Reply #5 on: February 12, 2014, 08:54:02 AM »
Log into the DNS-320L web UI using a browser and navigate to Management > System Status > System Info.  What is listed under Volume Information?
« Last Edit: February 12, 2014, 09:29:58 AM by JavaLawyer »
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

pph

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Re: Missing disk space
« Reply #6 on: February 12, 2014, 01:14:45 PM »
Volume Name    Volume_1
Volume Type    Standard
Total Hard Drive Capacity    2748.2 GB
Used Space    1836.1 GB
Unused Space    912.1 GB

I only have around 1tb of files on the drive. Thanks in advance.
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JavaLawyer

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Re: Missing disk space
« Reply #7 on: February 12, 2014, 02:43:47 PM »
Are you running any add-on apps on the DNS-320L which may be placing hidden files? (e.g. My Surveillance add-on, etc.)?
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

pph

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Re: Missing disk space
« Reply #8 on: February 12, 2014, 06:53:18 PM »

I played with My Surveillance settings a bit after the new firmware was installed. I did not realize it is recording. I got the space back. Thanks a lot.
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JavaLawyer

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Re: Missing disk space
« Reply #9 on: February 12, 2014, 07:31:28 PM »
Glad I could help. . .  ;)
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC