After a 50 minute tech support call, which I started with a simple request to check if there was any ongoing maintenance with push notifications, and being told that everything was working on the server side, walking through updating the same firmware already installed and restoring to factory settings, and the tech still failing to comprehend the difference between email and push notifications the issue was escalated to level 2 tech support. An hour later the level 2 tech called to say maintenance has been going on on the push server...and to wait 24 hours and call back if they are not working....perfect waste of 2 hours for a 30 second response