• November 01, 2024, 09:38:19 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: DSL 2770L virtual server not working  (Read 9882 times)

sam1138

  • Level 2 Member
  • **
  • Posts: 57
DSL 2770L virtual server not working
« on: March 13, 2014, 08:47:14 AM »

I recently installed 2 ip surveillance cam and a nvr for my house.

The seller of the system told me that for the access from remote to the system I need a router with "virtual server" or PAT (port adress translation).

So I decided to buy DLink DSL2770L. As usual it was very simple to start-up everything (config pages are very similar to DIR655) but but but...

the "virtual server" is not working and both me and the seller of the system can't have access to the cams!

I actually opened a ticket with DLink and they are working on it (they suggested to install AU firmware but nothing changed)

I think they are near to call back router for assistance..

we'll see....

for now anyone can give me support?

David - Italy
Logged

sam1138

  • Level 2 Member
  • **
  • Posts: 57
Re: DSL 2770L virtual server not working
« Reply #1 on: March 13, 2014, 08:49:32 AM »

or ... I forgot

suggest me a DLink router fully working with PAT and "virtual server"....
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DSL 2770L virtual server not working
« Reply #2 on: March 13, 2014, 08:50:33 AM »

  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.

Try to disable uPnP as a test...

Can you access the modems web page remotely if the remote admin page is enabled?


A DIR series router, any one available in your region should work well...
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

sam1138

  • Level 2 Member
  • **
  • Posts: 57
Re: DSL 2770L virtual server not working
« Reply #3 on: March 13, 2014, 08:57:38 AM »

morning Furry and thanks for support on this side

- revision hw A
- fw AU 1.03

for the test uPnP will try later...
Logged

sam1138

  • Level 2 Member
  • **
  • Posts: 57
Re: DSL 2770L virtual server not working
« Reply #4 on: March 13, 2014, 12:22:46 PM »

sorry Furry

for the remote access to the router can I choose a port of my choice?

sorry but for the ports I'm not expert at all

thanks

do you think I have to roll back to the EU fw?
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DSL 2770L virtual server not working
« Reply #5 on: March 13, 2014, 12:30:32 PM »

enable HTTPS secure server and then use 8090 as the port. So when you are at a remote location you would input the follow into a browser:
https:\\WAN Public IP address:8090
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

sam1138

  • Level 2 Member
  • **
  • Posts: 57
Re: DSL 2770L virtual server not working
« Reply #6 on: March 13, 2014, 01:40:54 PM »

tomorrow will try this

for now stay tuned for official dlink ticket still pending....
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DSL 2770L virtual server not working
« Reply #7 on: March 13, 2014, 02:12:53 PM »

Need to phone them, not email....Keep us posted.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

sam1138

  • Level 2 Member
  • **
  • Posts: 57
Re: DSL 2770L virtual server not working
« Reply #8 on: March 14, 2014, 08:50:57 AM »

40 min of wait by phone to hear that my ticket is gone to 2nd level assistance

the support suggested me to:

- set up DHCP RANGE: from 192.168.1.2 to 192.168.1.254
- set up again Virtual Server
- in the address bar of the browser to digit my public IP and port

for example x.y.z.r:service_port


i will try ....
Logged

sam1138

  • Level 2 Member
  • **
  • Posts: 57
Re: DSL 2770L virtual server not working
« Reply #9 on: March 14, 2014, 02:06:12 PM »

hi Furry

I tried remote management as you suggested and it worked, I mean I tried on my pc opening chrome with public ip:8090

second: I tried what suggested by support (dhcp range extension) but nothing changed with public ip and port

I'm going to send back this router to the shop...
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DSL 2770L virtual server not working
« Reply #10 on: March 15, 2014, 11:59:03 AM »

Sorry it didn't work for you...
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

sam1138

  • Level 2 Member
  • **
  • Posts: 57
Re: DSL 2770L virtual server not working
« Reply #11 on: March 15, 2014, 03:58:11 PM »

no prob for me

the two dir655 works great!

a question why 655 revb need reboot also for turn on / turn off wi-fi?? the rev a is immediate...
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DSL 2770L virtual server not working
« Reply #12 on: March 15, 2014, 07:14:16 PM »

Probably newer WiFi drivers and UI standards probably best to make changes and have the router reboot to effect the changes. I don't know.  :-\
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

sam1138

  • Level 2 Member
  • **
  • Posts: 57
Re: DSL 2770L virtual server not working
« Reply #13 on: March 16, 2014, 12:05:16 AM »

did you received my pm?
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DSL 2770L virtual server not working
« Reply #14 on: March 16, 2014, 02:33:16 PM »

 ???
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.