• February 22, 2025, 02:22:38 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: DIR-835 problem  (Read 3992 times)

kreig9

  • Level 1 Member
  • *
  • Posts: 4
DIR-835 problem
« on: April 13, 2014, 11:17:49 AM »

Hey all,

Just recently aquired a D-Link DIR-835 from a friend. He didn't know if it worked or not.

I plugged it in, and the router powered up! Great! So, I connected a CAT-5e cable from my modem into the yellow "Internet" port. The little globe icon on the right of the power icon lit up - for a split second. It then started blinking on and off. I can't connect to the internet from the router. I can, however, access the web login page.

I will try to upgrade the firmware (it is running 1.01, this might be the problem).

I have reset the router to default settings, power cycled my modem, and restarted my computer - all to no avail.

I will let you know after I upgrade the firmware if it works or not.

Any other input would be great!
Thanks in advance
Zach
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DIR-835 problem
« Reply #1 on: April 13, 2014, 12:46:47 PM »

Link>Welcome!

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
  • What ISP Modem service link speeds UP and Down do you have?
  • Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.
  • Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
  • For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.
  • If the ISP modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT and How NAT Works. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ. Also check the routers DHCP IP address maybe conflicting with the ISP modems IP address of 192.168.0.1. Check to see if this is the same on the ISP modem, and if modem can't be bridged, change the DIR router to 192.168.1.1 or .0.254.
    Example of a D-Link router configured for PPPoE with ISP Modem bridged: PPPoE Configuration on Router

Please follow this for updating FW: FW Update Process
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DIR-835 problem
« Reply #2 on: April 28, 2014, 07:38:31 PM »

Any status on this?  ???

Hey all,

Just recently aquired a D-Link DIR-835 from a friend. He didn't know if it worked or not.

I plugged it in, and the router powered up! Great! So, I connected a CAT-5e cable from my modem into the yellow "Internet" port. The little globe icon on the right of the power icon lit up - for a split second. It then started blinking on and off. I can't connect to the internet from the router. I can, however, access the web login page.

I will try to upgrade the firmware (it is running 1.01, this might be the problem).

I have reset the router to default settings, power cycled my modem, and restarted my computer - all to no avail.

I will let you know after I upgrade the firmware if it works or not.

Any other input would be great!
Thanks in advance
Zach
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.