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[rohit91]

I don't however get this problem when I'm plugged directly using the modem in to the PC. My ping goes from 70 to 90-160 when I use the router and it occassionally freezes everything in plcae for 5 seconds and then suddenly catches up a few seconds later.

Any help would be appreciated

[FurryNutz]

Link>Welcome!

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware version is currently loaded? Found on the routers web page under status.
• What region are you located?
• Are you wired or wireless connected to the router?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?
• Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
• What ISP Modem service link speeds UP and Down do you have?
• Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.
• Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
• For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

[rohit91]

Link>Welcome!

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware version is currently loaded? Found on the routers web page under status.
• What region are you located?
• Are you wired or wireless connected to the router?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?
• Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
• What ISP Modem service link speeds UP and Down do you have?
• Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.
• Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
• For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

A3
1.35
Toronto, Ontario
Wired


Teksavvy Cable
Thomson DCM 475
unsure
30mb down/3up
cables are fine...unsure of what category they are but they are
ping -f -l 1472 worked. ping -f -l 1474 didn't so I guess it's an MTU of 1500?
Not dsl

Some further notes, this just started happening recently like a week ago. Their server is located in California. Lots of people are posting issues on their help forums but not specifically with DLINK routers. Not using a router and plugging the modem directly to my PC fixes it.

[FurryNutz]

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router. Besure to log into the Admin account on the router.

• Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS or Gamefuel.
• Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
• Enable or Disable Use Unicasting (compatibility for some ISP DHCP Servers) and test under Setup/Internet/Manual. Disable may help with speed performance on higher speed ISP services.
• Turn on DNS Relay  under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench and input new DNS addresses under Setup/Internet/Manual.
• Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
• Ensure devices are set to auto obtain an IP address.
• If IPv6 is an option on the router, select Local Connection Only under Setup/IPv6.
• Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
• Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
• Turn off WISH, and WPS under Advanced.
• WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
• Set current Time Zone, Date and Time. Use an NTP Server feature. The DST setting is only needed in the NA region. Tools/Time.

If others are seeing this with other non D_Link routers, could a a problem on the services end.

Also your ISP modem maybe out of date as well, ask your ISP if there maybe a updated modem available.

You can try setting up some QoS rules for the game as well:
Gaming and QoS for XBL
You'll need to find out what ports the game uses.

You can also update FW as v1.37 is available.
FW Update Process

[rohit91]

QoS off
adv. dns off
unicast off, used to be on
dns relay on
dhcp reserved ip addresses on. Did most
kept firewall on but changed to endpoint
forwarded ports
WISH turned off
WPS turned off
time set


---So it fixed itself midway. 1 thing I know that affected my ping is having a stream on in the background since my ISP does this thing where it limits speeds between 8-12PM in exchange for unlimited bandwidth. Also, the point where I noticed it was fixed is when I added devices to the DHCP reserved list. Could that have affected my ping tht much? Maybe if a device kept reconnecting and connecting (very unsure).
Or there was an issue with the ISP that they fixed during the time I was trying to fix it because I don't think I had some high bandwidth program on in the background for the past few days non stop.

[FurryNutz]

You might set up some QoS rules, one for the game and one for all other devices.

Seem like you've got an idea where the issue is.