Another user here with the 825 but I got B1 2.00NA. Windows 7 Troubleshooter says my Broadband modem has problems but we all know it is the 825. You must connected through ethernet, right? It only works online with the wireless connections. I'm going to speak with Frys to get a Linksys WRT610n or else a similar Netgear offering this is ridiculous and I want to speak with someone from AMERICA, NOT some random outsourced employee with a hard accent. I swear I even heard a parrot in the background saying DIR-825 like that, I laughed hard but still this is seriously stupid.