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Author Topic: DCS-2332L sometimes disconnects and then connects again, notification irregular  (Read 3898 times)

duckie

  • Level 1 Member
  • *
  • Posts: 1

Hi,
Actually I've got 2 kind of problems with my camera.
a) camera sometimes disconnects and the connects again (after some seconds and sometimes after cuple of minutes even). Is it a sign that somebody just found the way to disconnect it and comes into my flat or can it be e.g. problem with camera itself?
b) I've got e-mail notification about disconnecting, which comes from mydlink and from the D-ViewCam as well. I have noticed, that sometimes I get information about disconnection from both sources, bout much often just from one of those. What's wrong and how can I improve it?
Camera uses my own Wi-Fi network. There is no problem with power, 'cause then also router's uptime would be lost - and it's not I've checked it. Or is it possible, that very short lack of power could cause camera to disconnect but not the router to lose uptime?
Please help me, I'm scared and I would like to be sure that nobody's come into my flat. (It happened before, that's why I bought the camera).
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cmontyburns

  • Level 3 Member
  • ***
  • Posts: 193

I would assume the disconnects are more likely due to a weak wifi signal or even a defect in your camera, rather than an intruder.  But this begs the question of how you have your camera configured for intrusion detection.

1.  Do you have your camera positioned so that it would see an intruder before they could unplug the power (possible cause of your disconnects)?  If not, you should try to position the camera differently.

2.  If so, do you have motion detection configured so that the camera would alert you (with an email, for example) if it noticed motion?  If not, you might consider doing this.

3.  And if so, do you have a SD card in the camera so it could make a local recording of the motion?  If someone is unplugging your camera, they might get to it before it could email an alert to you.  If it has an SD card installed, you at least have a chance of getting a recording saved before the camera is unplugged (if that's what is happening).

You can also check the log file to see if the camera has lost power (and you can configure it to email you when it boots up, so you'll know it was restarted for some reason). 

I really don't know how an intruder could interrupt the wireless to your camera, so if there is an intruder involved, presumably they are unplugging it and these steps could help you figure that out.

But frankly, plenty of people have reported flaky wireless connections with these cameras.  It is much more likely that your camera is just acting up for some reason.
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