mydlink.com Supported Browsers
Internet Explorer 7 or higher (32-bit) - Add mydlink.com to the "Compatibility View" exceptions list.
Firefox 12 or higher
Chrome 20 or higher
Safari 6 or higher (Mac OS only)
IE 11 and DLINK Active X Install
A quick workaround is to enable developer mode (F12), go to the button icon on the right (Emulation) and select "Internet Explorer 10" instead of "Edge" on Document Mode.
Ensure your Java program is up to date as well.
If you can't get signed in using the web browser, ensure that your account information is input correctly at the log in.
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.