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[MichellePSC]

Hi! We have purchase a ShareCenter located in Office A. We have users in Office B whom want to edit the files in the ShareCenter via Public IP. I have assign the NAS with a Public IP and at my router I have opened the port 445. Unfortunately, I am unable to map the drive when I am in Office B where am prompted with error. When I telnet into the NAS public IP with port number 445, there is no response. But in the Local Lan in office A, when I telnet the ShareCenter local IP at port number 445, am able to get it. What I want to achieve is able to map the files from office B and edit the documents directly instead of using FTP. Hope that you can revert back to me urgently and thanks in advance.

[FurryNutz]

What model DNS do you have?

What region are you located?

What Mfr and Model# is the main host router?

[MichellePSC]

Is DLink ShareCenter DNS320L. The Router is ZTE. I have done the port forwarding at the router for port 445 and port 21. I have no issues to do the FTP for this NAS but not the folder mapping via public. I have searched from the website and found there is a tool call BitKinex for Windows 7. I have downloaded the tool and able to download the files from the NAS via FTP. But if I use the option Edit via BitKinex, there is an error message. Please kindly advise what is the alternative that I can use? My final objective is to edit the files in the NAS via Public IP instead of download and re-upload. Hope to hear from you soon and thanks in advance.

[FurryNutz]

Have you contacted the Mfr of BitKinex and see if they have any help and information regarding it?

[pittnuma]

You can use Filezilla, that allows you to manipulate the files and folders.