Have you tried a new sd card? I've had 4 Sandisk cards go bad and won't record. Can't format them anywhere or fix them.
Your PTZ is a digital ptz. If you set the image on zoom you can pan to different areas of the zoom.
Digital PTZ, guess that makes sense. Be nice if I could use that while reviewing recorded video or images on the SD card.
I just now tried a different card. The one that came with the camera was a HP 16 gig, I pulled a Sandisk 8 gig out of a phone I'm not currently using. Used the camera GUI to format the card. Still no luck, but I did happen to look at the server settings in the event setup page, saw that there's an option to send media to the SD card that wasn't checked. Too bad that wasn't the problem! The server setup has a test option. I tried that and the card now has a txt file that says the test was good.
Then I looked at the event page and decided to try out the DO setup using a DMM set to diode/beep mode. The DMM beeps if the event is set to IR sensor and I wave my hand across the camera. But if I set the event to video motion, nothing happens.
I looked at the motion detection, it's enabled, sensitivity set to 90% with the amount set to 1%. Funny thing here is that the hints on the sidebar state that I should draw a detection region, but I can't draw anything on that preview image. Looks like something else not working right! Maybe if there's no region drawn, the motion detection fails to work? I would've assumed that if you don't draw anything, then it should automatically default to using the entire frame.
I really wish this firmware was open source, it's got all kinds of strange ideas patched together like a committee of desk jockeys had been put in charge. I use Blue Iris on my PC to do video motion recording off of all my cameras, and that also works perfectly with this camera. Blue Iris is designed & laid out in a way that makes a lot more sense to me. Really would like to find a way to replace the camera firmware and replace it with Blue Iris. Just need a windows shell like windows pre-install environment, right?