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Author Topic: HELP!!! - Brother Printer display's "Receving Data" but does not print  (Read 41277 times)

dan.iyer

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  • Posts: 2
HELP!!! - Brother Printer display's "Receving Data" but does not print
« on: June 30, 2009, 10:31:14 AM »
Following is the setup that I had worked seamless, (A) Dell Latitude laptop connected wireless to the DIR-655. (B) Brother Printer MFC-5860CN connected to router through ethernet card. Everything worked excellent. I  was able to print from the Brother printer wirelessly.

Here comes the trouble  :o , I had given my old laptop back and bought a new Dell Latitude E6500. And when I tried to print from the laptop, the Brother printer panel displays "Receiving Data" for a 2 seconds and goes mute. Nothing is been printed. Just to verify, I connected the laptop to printer via USB and I was able to print fine.
Didnt know what is that I am missing. Any help is greatly appreciated.  ::)

BTW, I called DELL & Brother support with no luck. The moment I was able to print using USB they said nothing wrong with the laptop config or the Printer hardware.

« Last Edit: June 30, 2009, 10:36:26 AM by dan.iyer »
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smlunatick

  • Level 5 Member
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  • Posts: 625
Re: HELP!!! - Brother Printer display's "Receving Data" but does not print
« Reply #1 on: June 30, 2009, 11:41:58 AM »
Check all software firewall setting as you need to permit the Brother "software" bi-directional access thru it.
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Demonized

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  • Posts: 421
Re: HELP!!! - Brother Printer display's "Receving Data" but does not print
« Reply #2 on: June 30, 2009, 12:04:26 PM »
You really need to check your printer driver settings or update your driver. It seems you have the wrong protocol selected for an IP printer.
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dougg

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  • Posts: 24
Re: HELP!!! - Brother Printer display's "Receving Data" but does not print
« Reply #3 on: July 01, 2009, 12:08:52 AM »
Did you install the Brother drivers on the new laptop
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dan.iyer

  • Level 1 Member
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  • Posts: 2
Re: HELP!!! - Brother Printer display's "Receving Data" but does not print
« Reply #4 on: July 01, 2009, 04:43:55 PM »
Appreciate all your replies.

I had to uninstall and reinstall the drivers and things worked...

Regards!!!
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