well, screenshot would match before shot - devices lined up across the top and the blank QoS boxes below it. Can move devices to the boxes, save it and we have the same screenshot of the before - it's either not saving or
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As to the comments about casual users verses those that want tighter/better control. Understand the intent, but what should be done is have at least two or three "levels" of admin. Basic/casual (what it currently is), Home admin (med level - more detail, but stay with gui that is a bit more compressed, and Power user - have access to most everything like we used to on the older DIR's (love my DIR-655 even with it's short comings) - it would be more list driven than gui driven.
A second look at what a Basic/casual user wants to be able to do should also be done - some of the assumptions that were made look like they need to be tweaked or updated.
As to not documenting what's in a release - understand the need for getting a security patch out, but most software development applications can easily create a list of things fixed/touched - IF the programmers are documenting well (which mostly never happens - but when pushed to do it, do enough to get mgmt off their back). This last release 1.06 is a great example of why better release notes are needed.
BTW - we can't see the build version of the software - all we can see is 1.06 - so can't tell if running the most recent version of 1.06 - it should show the full build number.
Yeah, I can seem to be demanding, etc. However, I also think it's reasonable to expect a $330 product to do what it is advertised to do. It is a long way from being able to manage from anywhere as advertised. When customers take the time to comment, it shows we are interested in making the product better. What I don't get is why we're told to avoid using email and instead call or chat. No document trail to follow I guess. The support people I chatted with (online and voice) were basically tier 1 and could not answer basic questions AND two promises to either call me back or email me within 48 hours were never kept. I know email to support is never answered, so why have that option? So far, the best place for info has been here on the forums. Thankfully!!
I have always told my people that customers are NOT a pain, they are who we work for - without them we would not have jobs. We are there to help them and ensure they are happy so they remain customers. Wish more companies thought that way.