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[Amean1]

I have DIR-655 router with hardware version A2 and Firmware version 1.37NA. Router is few years old and has been functioning well. However I now have a need to put parental lock on my kids computers and phones and wanted to setup Access Control and website filtering. I followed the instructions and was able to set up Access Control  and added MAC addresses for my kids devices and added websites that I don't want those devices to be able to access which are part of the policy that I created. Unfortunately I am still able to access those sites that are listed in the website filter and not sure what else needs to be done to make this work. I rebooted the router after the change as well completely powered down my entire network but still unable to make this work.

Any help you can provide is much appreciated

[FurryNutz]

Link>Welcome!

• What Hardware version is your router? Look at sticker under the router case.
• Link>What Firmware version is currently loaded? Found on the routers web page under status.
• What region are you located?
• Are you wired or wireless connected to the router?
• Has a Factory Reset been performed?
• Was a Factory Reset performed before and after any firmware updates then set up from scratch?

>FW Update Process

• Was the router working before any firmware updates?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?

is DNS Relay enabled?

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router. Besure to log into the Admin account on the router.

• Turn on Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
• Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench and input new DNS addresses under Setup/Internet/Manual.
• Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
• Ensure devices are set to auto obtain an IP address.

Additional Info:
How to Block a specific port using Access Control: http://forums.dlink.com/index.php?topic=58731.0
How to set up Web Filters: http://www.dlink.cc/d-link-wireless/how-to-setup-website-filter-on-d-link-dir-series-router-dir-655.htm
How to Block FB: http://forums.dlink.com/index.php?topic=50490.0
Web Filter How To: http://forums.dlink.com/index.php?topic=5509.0

[Amean1]

Hardware Version: A2
Firmware Version: 1.37NA (This is a current version and no new updates are available)
Located in Chicago
I have PC's connected to the router via switch as well as phone and ipads connected wireless.
Firmware update was done last year and router is functioning normally.

I am using ATT U-Verse service

Thank you

[FurryNutz]

Give the information a try first. You should be able to correct the problem.

However regarding your ISP modem, be aware that your ISP modem may have a built in router so it could affect how the 655 configuration works.

• If the ISP modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT and How NAT Works. Call the ISP and ask to see if the ISP modem can be bridged. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ. Also check the routers DHCP IP address maybe conflicting with the ISP modems IP address of 192.168.0.1. Check to see if this is the same on the ISP modem, and if modem can't be bridged, change the DIR router to 192.168.1.1 or .0.254.
  Example of a D-Link router configured for PPPoE with ISP Modem bridged: PPPoE Configuration on a Router