• October 31, 2024, 11:25:10 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: my camera was down for like 30 minutes right now  (Read 4837 times)

F283792

  • Level 1 Member
  • *
  • Posts: 15
my camera was down for like 30 minutes right now
« on: October 06, 2015, 04:10:47 PM »
Any good reason?
May be something with DLink servers?

Also got an email:
Time:   2015-10-06 18:13:14 EDT
Device:   DCS-5020L (DCS-5020L, mydlink no. XXXXXXX)
Mail Alert:   DCS-5020L was disconnected.


My internet connection was stable at that time.
Is there any log on this model to see if its power went down?
« Last Edit: October 06, 2015, 04:13:07 PM by F283792 »
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: my camera was down for like 30 minutes right now
« Reply #1 on: October 06, 2015, 04:14:25 PM »
What Model is this camera?
My DCS-933L is accessible currently from mydlink.com
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

F283792

  • Level 1 Member
  • *
  • Posts: 15
Re: my camera was down for like 30 minutes right now
« Reply #2 on: October 06, 2015, 04:45:15 PM »
Quote from: FurryNutz on October 06, 2015, 04:14:25 PM
What Model is this camera?
My DCS-933L is accessible currently from mydlink.com

Thanks. when I post my message my DCS-5020L back to life. It was inaccessible from mydlink for about 30 minutes. I just want to troubleshoot the problem. To see if it was a power or network cut or whatever else. I can't find any logs on this camera. Any help would be great !
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: my camera was down for like 30 minutes right now
« Reply #3 on: October 07, 2015, 06:28:59 AM »
May have been a service interuption with mydlink.com. There maybe logs on the cameras web page if you log into the cameras IP address.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: my camera was down for like 30 minutes right now
« Reply #4 on: October 21, 2015, 06:49:08 AM »
Any status on this?  ???

Quote from: F283792 on October 06, 2015, 04:10:47 PM
Any good reason?
May be something with DLink servers?

Also got an email:
Time:   2015-10-06 18:13:14 EDT
Device:   DCS-5020L (DCS-5020L, mydlink no. XXXXXXX)
Mail Alert:   DCS-5020L was disconnected.


My internet connection was stable at that time.
Is there any log on this model to see if its power went down?
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.