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Author Topic: Help - Shares dissapeared - no web interface  (Read 7738 times)

wulfram

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Help - Shares dissapeared - no web interface
« on: July 07, 2009, 06:10:23 PM »
So the other day I was moving my network devices into the other room and I shut down my dns-321 (through the web interface).  When I reconnected and restarted the device the only share available is web_page.  So I decided to head over to the admin interface and recreate my shares.  However, I have no web interface at all.  If I got to the units IP I get "Can't establish a connection to to the server".  If I go to the web_page and click on goweb.htm I get the same error.  Trying to use the Easy Search Utility doesn't show the device at all.  I have tried powering it down and even held down the reset button for 10-20 sec.

What else can I try?   
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ECF

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Re: Help - Shares dissapeared - no web interface
« Reply #1 on: July 08, 2009, 09:47:11 AM »
What happens when you bring it back to its original location?
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wulfram

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Re: Help - Shares dissapeared - no web interface
« Reply #2 on: July 08, 2009, 02:04:03 PM »
No change whatsoever.  There was no change to the setup/wiring I simply moved both the box and my switch into another room.
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ECF

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Re: Help - Shares dissapeared - no web interface
« Reply #3 on: July 08, 2009, 02:22:42 PM »
1.01 firmware? Try resetting the unit to factory defaults.
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Never forget that only dead fish swim with the stream

D-Link Multimedia

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Re: Help - Shares dissapeared - no web interface
« Reply #4 on: July 08, 2009, 03:59:10 PM »
Also make sure to take the drive(s) out and reseat them. Most likely might not be seated firmly on the sata connectors.
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wulfram

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Re: Help - Shares dissapeared - no web interface
« Reply #5 on: July 09, 2009, 09:16:49 AM »
I have removed the drives completely and there is still no access to the web front end.  How can I update the firmware if I have no web-interface to do it through? 
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ECF

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Re: Help - Shares dissapeared - no web interface
« Reply #6 on: July 09, 2009, 11:10:42 AM »
Quote from: wulfram on July 09, 2009, 09:16:49 AM
I have removed the drives completely and there is still no access to the web front end.  How can I update the firmware if I have no web-interface to do it through? 

Unfortunately you cannot update the firmware without logging into the unit. Did you try resetting the unit to factory defaults?
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Never forget that only dead fish swim with the stream

wulfram

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Re: Help - Shares dissapeared - no web interface
« Reply #7 on: July 10, 2009, 07:57:49 AM »
How do you reset to the factory defaults? Hold down the little reset button for 10-15 sec?  If that's it, then yes I did.
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ECF

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Re: Help - Shares dissapeared - no web interface
« Reply #8 on: July 10, 2009, 09:08:37 AM »
Yeah it looks like its time to call the D-Link technical support line.
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Never forget that only dead fish swim with the stream