Hi all, I have encountered what seems a popular issues but I can't figure out what the issue is. I have access to Plex on my phone, but trying to get remote access going. While I can log into the Plex account, when I try to go to Settings > Server, and try to log in there, it tells me there is an issue trying to log in.
Everything was fine before, I was able to access Plex outside of my home. But I had to change my router last weekend, and also discovered there was a new Plex as well which I installed last night.
I have a DNS-320L with most recent Plex on it. I used to have a DIR-855L router, but had to change to Netgear Nighthawk R7000 router. I have tried enable/disable UPNP on the router, logged in and out of Plex and what seems every other options I can find. With the new router the IP of NAS/Plex changed, but I have re-set the IP to stay permanently.
Pretty sure my settings are correct:
Under the NAS - port forwarding is set as Service=FTP, Protocal = TCP,Internal/external = 21.
Under the router - port forwarding is Service = FTP, External/Internal Start Port = 20,External/Internal End Port = 21. Service = Plex, Ex/Internal Start = 32400, Ex/Internal End = 32400.
Checking the port 32400, it shows it is open. I know I should go to the remote access under Plex and manually set the port, but problem is it won't let me log in there to save the setting. Anyone know what the issue is preventing me from logging in? I