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Author Topic: Wireless devices no longer show up under status tab of router settings?  (Read 5178 times)

mcinturf

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Hi all. First post. I've had the DIR-655 for years and it has been a very reliable router for the most part. I have 4 wired devices and about 15 wireless devices that can connect. I use a network filter to only allow those devices. My problem is that just recently I've noticed that nothing is showing up under the wireless tab under status when I login to my router settings. This typically would show the devices and their strength. Any idea what is causing this? I've rebooted modem and router a few times and have checked the settings with various devices. I'm stumped. All of my devices, wired and wireless ARE connecting and working fine. Wireless devices just aren't showing up anymore under the tab. Any advice would be appreciated. Thanks.
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FurryNutz

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Re: Wireless devices no longer show up under status tab of router settings?
« Reply #1 on: November 13, 2015, 06:52:57 AM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

PC Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again. (For older generation routers.)
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

mcinturf

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Re: Wireless devices no longer show up under status tab of router settings?
« Reply #2 on: November 13, 2015, 04:13:55 PM »

Hi. Thanks for the response.
HW Ver. A4
FW Ver. 1.21,  2008/10/09
Region. North America EST

ISP: Cable TWC
Modem: Arris TG862 (bridged)

I have tried ALL of those browsers with ad ons disabled

Frankly, everything is working, just nothing is showing up under it...this is what i see:
WIRELESS
View the wireless clients that are connected to the router. (A client might linger in the list for a few minutes after an unexpected disconnect.)

*normally the connected wireless devices and strengths would appear here but its just a blank white space*

Like I said, I'm really stumped. It was showing up then entire time I've owned this, the year it was released.  Just a few days ago it stopped showing. I've rebooted router and modem, though I'm not entirely sure I did it in the proper order...if there is one.

Please let me know what you think. Thanks.
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FurryNutz

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Re: Wireless devices no longer show up under status tab of router settings?
« Reply #3 on: November 14, 2015, 12:41:07 PM »

Even IE in compatibility mode? I've got an A3 with v1.1x FW and I had to use compatibility mode to get the UI to display correctly.

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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

fzappa

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Re: Wireless devices no longer show up under status tab of router settings?
« Reply #4 on: November 15, 2015, 01:52:27 PM »

FYI, mine is the same, nothing showing under the status-wireless. This is from being viewed on my kindle browser.
If I go into Status-device info I see everything.
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FurryNutz

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Re: Wireless devices no longer show up under status tab of router settings?
« Reply #5 on: November 15, 2015, 01:56:45 PM »

Can you get IE or FF? Im wondering if this is a browser issue and using old FW.

FYI, mine is the same, nothing showing under the status-wireless. This is from being viewed on my kindle browser.
If I go into Status-device info I see everything.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

fzappa

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Re: Wireless devices no longer show up under status tab of router settings?
« Reply #6 on: November 15, 2015, 07:50:34 PM »

Ibtried from laptopbwith both IE and Firefox, same result. Maybe it just doesn't show devices with reservations, as all of my and OPs are.
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FurryNutz

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Re: Wireless devices no longer show up under status tab of router settings?
« Reply #7 on: November 16, 2015, 07:09:37 AM »

I'll pull out my A3 and have a look.

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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.