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Author Topic: Can't log in to my dlink account.  (Read 3054 times)

v-angel

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  • Posts: 1
Can't log in to my dlink account.
« on: December 14, 2015, 05:48:17 AM »

From the dlink web site i can log in as a normal user.The problem is that during the installation through (1)the share center web aplication->account managment->Mydlink account and at (2)share center setup wizard at the dlink login account step it doesnt sync.
Also at the second situation pop-up a message Login Failed.contact technical support...Error code SIGNINERR004.
does enyone knows how to solve?sorry for my english!
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FurryNutz

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    • Router Troubleshooting
Re: Can't log in to my dlink account.
« Reply #1 on: December 14, 2015, 07:50:29 AM »

Link>Welcome!

  • What Hardware version is your DNS? Look at the sticker behind or under the device.
  • Link>What Firmware version is currently loaded? Found on the DNSs web page under status.
  • What region are you located?


What Mfr and model is the main host router?
Is the DNS getting a Dynamic IP address from the main host router? I recommend using a Static IP address ON the DNS set to 192.168.#.32.

Is there a Admin PW set on the DNS web page?
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