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[lawyerjet]

Hi, i have two 933L and and unfortunately have problems connecting to the wifi, they were working normal until a moment to another they stopped, only network connects but does not wifi. When configuring the use of wifi camera restarts one several times. I have done everything possible but it is not possible to connect by wifi. Can you help me please, thank you.

[FurryNutz]

Link>Welcome!

• Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
• What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?
How many other wireless devices do you have connected to the main host router?

• Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
• Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner to find out. How many?

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com

[jodo]

I'm actually having the same problem, and it's weird because it suddenly stopped working about 2 weeks ago.  To be clear, it used to work with the same settings, I didn't change anything when it stopped working, just happened suddenly where the Wifi just cut out with the red-led behind constantly restarting itself attempting to connect.  When I plug in the ethernet cable it connects fine, I can do a Wifi site survey using the camera and can see my wireless network, put in the right details and it never manages to connect.

Hard reset/factory reset doesn't do anything, same result.

The firmware 1.13.05.  There are other wifi networks around me, but unless someone put up a jammer in the last two weeks nothing should be changed from its previous setup.  Trying to connect it to a different router/hotspot doesn't yield a successful wifi connection.

[RYAT3]

I'm actually having the same problem, and it's weird because it suddenly stopped working about 2 weeks ago.  To be clear, it used to work with the same settings, I didn't change anything when it stopped working, just happened suddenly where the Wifi just cut out with the red-led behind constantly restarting itself attempting to connect.  When I plug in the ethernet cable it connects fine, I can do a Wifi site survey using the camera and can see my wireless network, put in the right details and it never manages to connect.

Hard reset/factory reset doesn't do anything, same result.

The firmware 1.13.05.  There are other wifi networks around me, but unless someone put up a jammer in the last two weeks nothing should be changed from its previous setup.  Trying to connect it to a different router/hotspot doesn't yield a successful wifi connection.

Odd. My 5222L H/W A is also having issues wifi with red light as of 1-2 weeks ago.  Power cycle didn't help.
Haven't bothered further with it.

I did reboot my router, but changed no settings either.

[FurryNutz]

Link>Welcome!

• What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using on the main host router?
What is the distance between the Camera and the main host router?
How many other wireless devices do you have connected to the main host router?

• Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
• Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner to find out. How many?

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com

I'm actually having the same problem, and it's weird because it suddenly stopped working about 2 weeks ago.  To be clear, it used to work with the same settings, I didn't change anything when it stopped working, just happened suddenly where the Wifi just cut out with the red-led behind constantly restarting itself attempting to connect.  When I plug in the ethernet cable it connects fine, I can do a Wifi site survey using the camera and can see my wireless network, put in the right details and it never manages to connect.

Hard reset/factory reset doesn't do anything, same result.

The firmware 1.13.05.  There are other wifi networks around me, but unless someone put up a jammer in the last two weeks nothing should be changed from its previous setup.  Trying to connect it to a different router/hotspot doesn't yield a successful wifi connection.

[jodo]

Yeah... I'm in the same boat.  A couple months ago the wifi all of a sudden cut out and it never came back.  Camera is fine when using a wired connection to the router, and the wireless site survey works so the wifi isn't fully dead, but it's unable to connect to my wireless.  I've tried all the suggestions having the camera right next to the router antenna: changing the channel and channel width, mixed and G-mode only, trying with and without security, different routers, PnP+PnP PF on and off, extender mode always off.  It's just not connecting to any wireless networks anymore.

FW: 1.13.05, but I've tried it on 1.12, 1.10, and 1.04.  Region: NA/Canada

It's weird because it happened all of a sudden, it didn't happen after upgrading firmware at least not right after.  I may have updated the firmware a couple weeks prior.

[FurryNutz]

What Mfr and model is the main host router?

I am noticing that my 933L has been disconnecting this last week and again today. Of course i'm not home to check on everything.

This maybe something that D-Link needs to review and check out with the MDL services. My DNR-202L is online and has been for the past couple of weeks. Saw disconnects from the MDL service with it and now the 933L maybe doing similar issue.

You might contact D-Link support and give them this forum thread and your units MDL service number and see. I won't be home till late next week.

[mv_mao]

Just the same. 933L just died. NO WIFI.

[FurryNutz]

Link>Welcome!

• What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using on the main host router?
What is the distance between the Camera and the main host router?
How many other wireless devices do you have connected to the main host router?

• Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
• Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner to find out. How many?

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com

Just the same. 933L just died. NO WIFI.

[zejulio]

Same here, camera worked OK for years, from one day to another stopped worked. Several power cycles did not work.
Removed the camera connected with ethernet cable, all working fine, wifi survey also works, but when removing the ethernet cable the camera just starts to boot cycle several times, reboot after reboot and no connection to wifi.
I tried other AP's without success.

This is a good way for D-Link forçe the users to update their cameras, but this time to other manufacturer...

[FurryNutz]

Might check the power adapter for voltage and amps.

 My 933L is working fine. It's about 6 years old. Still going.

Not all electronics last forever. 

Same here, camera worked OK for years, from one day to another stopped worked. Several power cycles did not work.
Removed the camera connected with ethernet cable, all working fine, wifi survey also works, but when removing the ethernet cable the camera just starts to boot cycle several times, reboot after reboot and no connection to wifi.
I tried other AP's without success.

This is a good way for D-Link forçe the users to update their cameras, but this time to other manufacturer...

[zejulio]

Have tried 3 different AC and same...
I think your lucky, I have bought more than 10 over the years and 4 of them have already died...
This one was on a good spot working 24/7...

I have noticed on the STATUS page WIFI show disconnect and MAC address 00:00:00:00:00:00... maybe it lost it's MAC address?

[paoloc68]

I am experiencing the same exact issue after a firmware upgrade: NETGEAR08 (MAC : 00 00 00 00 00 00) and no connection!
Somebody has news on this issue?

[FurryNutz]

Link>Welcome!

• What Hardware version is your DCS? Look at the sticker behind or under the camera.
• Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
• What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?

Has a factory reset been performed and connect the camera via LAN cable to the main host router and setup using the setup software or mydlink app?
Does the main host router give an IP address when the camera is connected via LAN cable to the router?

I am experiencing the same exact issue after a firmware upgrade: NETGEAR08 (MAC : 00 00 00 00 00 00) and no connection!
Somebody has news on this issue?

[paoloc68]

Camera Name   DCS-933L
Firmware Version   1.14.11 (2016-12-14)
Hardware Version   A
Agent Version   2.1.0-b43

Connection Mode   Infrastructure
Link   No
SSID   NETGEAR08 (MAC : 00 00 00 00 00 00)
Channel   1
Encryption   WPA2-PSK:AES
Wireless Client List

Region: Brazil

Router: Netgear D7000
Wireless modes: WPA2-Personal AES
Distance: 50 cm

Has a factory reset been performed and connect the camera via LAN cable to the main host router and setup using the setup software or mydlink app?
Yes, factory reset performed
Does the main host router give an IP address when the camera is connected via LAN cable to the router?
Yes, the IP got assigned and the camera is working properly, also the WiFi survey can be performed, it just refuses to connect via WiFi!