• February 22, 2025, 03:19:59 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Pages: [1] 2

Author Topic: Newly installed dwa-552 causing mouse & system freezes!  (Read 17890 times)

Panman

  • Level 1 Member
  • *
  • Posts: 8
Newly installed dwa-552 causing mouse & system freezes!
« on: November 15, 2007, 09:31:04 AM »

I installed my DIR-655 without problems a few weeks ago. Yesterday I installed a DWA-552 in my daughter's system without problems UNTIL a few minutes later when the mouse froze intermittently. It's as though the system spikes, causes the freeze then relaxes.  Task Manager isn't telling me who the culprit is (what process).  De-installed the DWA-552 and the problem goes away. 

Tech support last night said simply get the new firmware and call us back.  They have never seen the problem. I'll do this tonight!

Any thoughts?

System:
Xp Pro
Athlon 64 3000+
1 GB mem, 250GB IDE, HP CDRW
Nothing else plugged into mobo
DWA-552 plugged into PCI slot (tried 2 different slots)
Logged

Lycan

  • Administrator
  • Level 15 Member
  • *
  • Posts: 5335
Re: Newly installed dwa-552 causing mouse & system freezes!
« Reply #1 on: November 27, 2007, 01:09:11 PM »

What driver version are you using??
Logged

SapperSix

  • Level 1 Member
  • *
  • Posts: 21
Re: Newly installed dwa-552 causing mouse & system freezes!
« Reply #2 on: December 01, 2007, 10:38:31 PM »

I installed a DWA-552 on a recently rebuilt Windows Vista Home Premium machine (specs below).  I immediately started having system lock-up issues.  Based on what I'm reading on the web, I figured this was a driver issue.  I decided to start playing with different installation options, doing a complete uninstall after each one.  I tried moving the card to a different PCI slots, installing with the D-Link installer, and installing by just updating the driver in Device Manager.  In each case, the lock-up problem persisted.

After looking around the web, I found and installed the Atheros 7.3.1.73 driver.  (The D-Link driver V1.30 includes the Atheros 7.3.1.42 driver.) This one seems a lot better, I have had only one lock-up (while running a full anti-virus scan) in the last eight hours.  I have some lingering weirdness with acquiring an IP address after reboot and/or dropping the wireless connection requiring a reboot before being able to reconnect.  However, I can't seem to get a handle on the specific steps to recreate either problem at this point.

This lock-up problem seems definitely related to the Atheros driver.

I hope Atheros and D-Link resolve this driver issue ASAP and get a supported driver out to us all.  Since loading the 7.3.1.73 driver, I am getting really good throughput (Vista reports an up-to-300Mbps link) and the connection with my DIR-655 has been mostly stable.

Machine config:
ABIT IC7-g (Intel 875P chipset)
Pentium 4 3.0 (OC'd to 3.25 GHz)
2GB HyperX DDR434 DRAM
Intel ICH5R RAID0 Array, two 36GB raptors (boot)
sil3112 RAID1 Array, two 500GB SATA (data)
sil3512 removable SATA adapter
ATI Radeon x1950 Pro AGP
ATI Theater 650
Realtek AC97
Realtek Gigabit NIC
D-Link DWA-552
Logged

SapperSix

  • Level 1 Member
  • *
  • Posts: 21
Re: Newly installed dwa-552 causing mouse & system freezes!
« Reply #3 on: December 02, 2007, 05:42:33 PM »

Sunday update.

The PC with the DWA-552 adapter locked up overnight last night.  :(

I reboot Vista this morning, disabled the adapter and, save for networking, the PC has been running fine ever since (over eight hours).

I think I'll be rolling back to the supported driver and calling tech support tomorrow.
Logged

davevt31

  • Level 9 Member
  • ****
  • Posts: 1601
Re: Newly installed dwa-552 causing mouse & system freezes!
« Reply #4 on: December 02, 2007, 08:50:53 PM »

SapperSix, I am running XP Home, NOT using the DLink utility.  I installed by pointing New Hardware Wizard to the driver folder and am using Windows Zero Configuration to handle the Wirless connection. Drivers are the 1.3 from website.
« Last Edit: December 02, 2007, 08:52:41 PM by davevt31 »
Logged

SapperSix

  • Level 1 Member
  • *
  • Posts: 21
Re: Newly installed dwa-552 causing mouse & system freezes!
« Reply #5 on: December 06, 2007, 11:20:29 PM »

I decided to try the Atheros XP driver and, guess what?, it works like a charm.

So here's the rundown.  I have Windows Vista Home Premium 32-bit machine.
D-Link 1.30 (Atheros 7.3.1.42) - constant system lock up.
Atheros Vista 32 7.3.1.3 - a little better, but still locked up quite a bit.
Atheros Vista 32 7.3.1.109 - better, but occassionally locked up.
Atheros XP/2000 6.0.3.94 - 36 hours now without a glitch!

I don't know what it is about my system, but this driver has done the trick.

~WHEW~   :)
Logged

Lycan

  • Administrator
  • Level 15 Member
  • *
  • Posts: 5335
Re: Newly installed dwa-552 causing mouse & system freezes!
« Reply #6 on: December 13, 2007, 12:02:37 PM »

I glad that worked for you sapper. Enjoy your new adapter.
Logged

l0res

  • Guest
Re: Newly installed dwa-552 causing mouse & system freezes!
« Reply #7 on: January 18, 2008, 03:03:03 PM »

I purchased the DWA-552 yesterday and installed it in a VISTA 32 bit Home premium computer that has been running fine for a few days.  However, with the card installed I've been having the same exact problems described in this thread.  I tried different versions (CD 1.1?, 1.3, Vista update version) and all has been giving me freeze ups which seems to get worse with each boot (closer and closer to the start of VISTA).  I called technical support and spent close to an hour looking at different things and finally he told me the card is defective and to return it.

It is a good that I found this forum and a potential solution.  Now the questions...

- where do I find the Atheros XP/2000 driver?
- how do I uninstall the old driver (I didn't install the dlink utility - but used the VISTA hardware install)?  Currently the card is out of my computer...if I try to boot with the card in, it freezes before I can delete/change the drivers.  But with the card out, there is no entry in the device manager for me to uninstall/delete the driver.

John
Logged

dlinkgator

  • Guest
Re: Newly installed dwa-552 causing mouse & system freezes!
« Reply #8 on: January 19, 2008, 04:31:22 PM »

samiliar problems here, i would be interested in that driver location. 
mine seems to be fine, then just randomly about once a day, the mouse will start to freeze.

i've only had one wireless disconnect the past week, where it states i have excellent signal, strength and speed, but struggles to hand out an ip address to the machine.  still running the driver that came with it.
Logged

weble

  • Level 1 Member
  • *
  • Posts: 3
Re: Newly installed dwa-552 causing mouse & system freezes!
« Reply #9 on: January 31, 2008, 06:49:56 PM »

I have had the lock up problem as well, although my system has Vista 64bit. The XP driver does not work with 64bit sadly and i have tried every atheros driver i can think of and i still get system freezes. So my choice right now is running XP as dual boot. XP everything works flawlessly, i think its a vista issue personally. I am curious to see if the Apple Boot camp 64bit drivers will work with this card as my MacBook Pro has the identical chipset in it. I will post back later with results.

PLEASE FIND A FIX FOR VISTA 64bit!!!
Logged

nobodyno

  • Guest
Re: Newly installed dwa-552 causing mouse & system freezes!
« Reply #10 on: February 26, 2008, 05:17:29 PM »

I am experiencing the exact same issues everyone else is reporting with the DWA-552 and Windows Vista.  After a couple minutes the system hard locks and/or blue screens.  This only happens when the driver is installed for the DWA-552, after removing the driver the system is fine.  I am running Vista Ultimate 32 bit, on a clean Windows installation.  Anyone have an updated Atheros driver that works with the DWA-552 and doesn't cause Vista to crash?
Logged

PeterHS

  • Guest
Re: Newly installed dwa-552 causing mouse & system freezes!
« Reply #11 on: March 01, 2008, 10:16:20 AM »

I am getting this sane issue using Vista 32 bit enterprise but i am using the DWA-542 card.  If anyone can find a working driver for the 552, it would probably work on the 542 and solve my problems too.  After 3 months of looking, I cannot find a working driver so good luck to anyone who can find a working driver, you will be my hero for a long time if you can find one.
Logged

kegobeer

  • Guest
Re: Newly installed dwa-552 causing mouse & system freezes!
« Reply #12 on: March 01, 2008, 01:50:24 PM »

I am getting this sane issue using Vista 32 bit enterprise but i am using the DWA-542 card.  If anyone can find a working driver for the 552, it would probably work on the 542 and solve my problems too.  After 3 months of looking, I cannot find a working driver so good luck to anyone who can find a working driver, you will be my hero for a long time if you can find one.

Doesn't the XP driver work?
Logged

PeterHS

  • Guest
Re: Newly installed dwa-552 causing mouse & system freezes!
« Reply #13 on: March 01, 2008, 08:10:53 PM »

Does the XP driver work?

Sometimes, it is better than the Vista driver by  a lot, sometimes it will go for about a week (but i use the computer sparingly) without crashing but when it does crash, it makes me restart in safemode and uninstall all the drivers by hand and that takes like 10 minutes to do but it gets it up and running again, the speeds seem slower but I am not too sure about that one.  You can see all my progress and complaints on this thread: http://forums.dlink.com/index.php?topic=775.0
Logged

Panman

  • Level 1 Member
  • *
  • Posts: 8
Re: Newly installed dwa-552 causing mouse & system freezes!
« Reply #14 on: April 09, 2008, 11:29:24 AM »

I could have sworn that I responded to this a while back, but I don't see it. 
Anyway I fixed my daughter's PC problem using V1.30 of the firmware.

The BSOD is a different problem for me that I fixed with an older driver. 1.2  I think.
Logged
Pages: [1] 2