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[Angelis83lt]

Ok. So here we go.

**Cliffs at bottom **
I tried getting ahold of Dlink tech support the other night because the router would not update to the newest 1.31 firmware. I sent them an e-mail. I get a reply back telling me how to change the firmware (I knew how to do it an their instructions were actually wrong).  After this I went to change some Access settings. NONE of the changes would save.  You would click save, it would reboot, and you would see it had not saved a thing. This happens with EVERYTHING in the router.  After a little bit of time it will no longer save any changes made at all. Turned my wirless off, it saved that.  Wanted to turn it back on. It would not do it. Chance port forwarding. no go. Nothing.

The only way I was able to get it to save changes was to reset the router to factory defualts, then go through and make all of the changes BEFORE I rebooted once.  After that first reboot, it no longer accepts changes.

Also get the oddity of it not accepting my admin password, but accepting the user password. I know the thing is typed right, it just blinks the screen like nothing ever was entered. This I would guess has something to do with whatever is causing the router not to save ther settings. (Basically the configuration utility is not realizing there IS anything to save?) I am wondering if this is a common issue that is creeping up.

Also an interesting rant about the online tech support. I plainly told them that My product was a D-link DIR-655 Router, yet they kept insisting that it was a "Products: ANT24-0230".  This appears to just be an antenna set. So as you can see talking with them is pretty much useless. Contacting them on the phone is also useless reguarding these maters as they want you to PAY for any tech support offered. Would be nice if they would actually answer your question in a straight fashion, rather than brickwall thier own customers.

*cliffs*
Router refuses to save any changes to configuration, update firmware, and sometimes not recognize the Admin password. Web Tech support no help at all. Router is connected to computer through a wired connection. Router hardware division is A2, and the firmware revision is 1.21. Is this a common issue creeping up and how do you fix it?

[jason1722x]

Ok. So here we go.

I tried getting ahold of Dlink tech support the other night because the router would not update to the newest 1.31 firmware. I sent them an e-mail. I get a reply back telling me how to change the firmware (I knew how to do it an their instructions were actually wrong).  After this I went to change some Access settings. NONE of the changes would save.  You would click save, it would reboot, and you would see it had not saved a thing. This happens with EVERYTHING in the router.  After a little bit of time it will no longer save any changes made at all. Turned my wirless off, it saved that.  Wanted to turn it back on. It would not do it. Chance port forwarding. no go. Nothing.

The only way I was able to get it to save changes was to reset the router to factory defualts, then go through and make all of the changes BEFORE I rebooted once.  After that first reboot, it no longer accepts changes.

Also get the oddity of it not accepting my admin password, but accepting the user password. I know the thing is typed right, it just blinks the screen like nothing ever was entered. This I would guess has something to do with whatever is causing the router not to save ther settings. (Basically the configuration utility is not realizing there IS anything to save?) I am wondering if this is a common issue that is creeping up.

Also an interesting rant about the online tech support. I plainly told them that My product was a D-link DIR-655 Router, yet they kept insisting that it was a "Products: ANT24-0230".  This appears to just be an antenna set. So as you can see talking with them is pretty much useless. Contacting them on the phone is also useless reguarding these maters as they want you to PAY for any tech support offered. Would be nice if they would actually answer your question in a straight fashion, rather than brickwall thier own customers.

Well the 1st thing I noticed was and correct me if I wrong but if you reset the router to factory defaults then you have effectively erased your ADMIN password along with any changes you have made. (hence FACTORY DEFAULT)

I know you said you know how to update the firmware but double check what your doing as I've made silly mistake befor.
If you search the forum there has been issues with fw1.31 not saving portforwarding settings and it my go back to other firmware revisons.

[Angelis83lt]

Jason,

Must have missed it. But I had these problems before resetting the router. Then I can change all of the configuration settings, and save them. However, after I reboot the router the first time after the rest, It no longer saves any of the information and the issues with the admin password are back. It is all part of the same issue.

And it is hard to miss how to do the firmware when it tells you exactly how to do it on the firmware upgrade page. (tried doing it 3 times. You browse to the firmware, select, and hit UPLOAD.  after that it asks you twice if you want to do it. You click yes to both. it then uploads it to the router. Router responds that "upload successful" and says it is going to flash the firmware, it then appears to start the flash, takes you to a screen that counts down from 70seconds or so, and then restarts after the counter hits 0.  Same thing it has done since I started updating the firmware at 1.10.

SO I know I am doing it right. However the firmware in the router is not accepting any of the changes made to the configuration or the firmware.
I have seen on a few topics at anther forum that there seems to be a common issue of the router not saving changes of he configuration, and the admin password glitch.  That is why I ws asking if it was a common issue with  firmwre revision 1.21+

[jason1722x]

Jason,

Must have missed it. But I had these problems before resetting the router. Then I can change all of the configuration settings, and save them. However, after I reboot the router the first time after the rest, It no longer saves any of the information and the issues with the admin password are back. It is all part of the same issue.

And it is hard to miss how to do the firmware when it tells you exactly how to do it on the firmware upgrade page. (tried doing it 3 times. You browse to the firmware, select, and hit UPLOAD.  after that it asks you twice if you want to do it. You click yes to both. it then uploads it to the router. Router responds that "upload successful" and says it is going to flash the firmware, it then appears to start the flash, takes you to a screen that counts down from 70seconds or so, and then restarts after the counter hits 0.  Same thing it has done since I started updating the firmware at 1.10.

SO I know I am doing it right. However the firmware in the router is not accepting any of the changes made to the configuration or the firmware.
I have seen on a few topics at anther forum that there seems to be a common issue of the router not saving changes of he configuration, and the admin password glitch.  That is why I ws asking if it was a common issue with  firmwre revision 1.21+

Just to get some more info for the mods or others that may have more insight on the issue what hardware release do you have? ( it would be posted in the upper right hand corner of the setup page after you login to the router. A1/A2, A3,A4 are the different releases)

A word of advice UNLESS you really see a need to update the firmware DON'T! I bet there are at least 15-20 pages of posts people have made with issues on FW1.31,plus you can't downgrade or go back to 1.21, grant it all may not be problems with the router, maybe user error, but who really knows.
From what I have read in this forum FW 1.11 -1.20 are the most stable releases.

[Angelis83lt]

Route info is in first post at the bottom, But I will post it aain

Router - DIR-655
Hardware Revision - A2
Firmware reviion - 1.21

And yea. After doing a bit of reading the last 2 days, I noticed upgrading to 1.31woudl not be a good deal. will wait for 1.32 I guess.  However The issues I am having with the 1.21 is bein a total PITA. Not being abe to adjust settings is NOT a good thing, and can cause issues if I need to turn wireless on, or ad new rules or the like, I end up having to start from scratch. That can be a bit of a headache heh.

[jason1722x]

Try this enable ScrueSpot make your changes and comfirm they saved and then disable ScureSpot.

[Angelis83lt]

I have the one withutsecurespot. sorry lol. forgot about the two differen 1.21. Sorry about that.

[jason1722x]

I have the one withutsecurespot. sorry lol. forgot about the two differen 1.21. Sorry about that.

Did you try what I ask?

[Angelis83lt]

Mine does not have securespot. so I can not enable it. or disable it. it is not there. Firmware revision 1.21 has two different versions. one with securespot and one without. I had the one without.

[jason1722x]

yep I remember the 1.21 had the release with and without now.
Well I'm @ a loss to direct you any futher, maybe a fellow member or a mod with step up and shine their wisdom.
SecureSpot enabled was the only instance that I can recall were settings are not saved properly.

[Angelis83lt]

Yea, it baffles me as well, but itappears by reading some posts on dsl-reports that I am not the only one with this issue, and no one has been able to find a fix for it yet.  D-Link needs to step up and release a Stable firmware that actually works and is efficient in letting the router perform the best it can. Just saying, it ccan not be THAT hard to test your routers in house with the new firmwares before release to the public (other than betas). there are not that many settings in these things. Nothing like a piece of software, since it has to deal with a multitude of different possible setups on the hardware level, while this just deals with This specific hardware.

[Orion]

Try and get a copy of the 1.22b05 firmware, it appeared to solve a lot of the problems dealing with saving issues and the 1.21 firmware. (one of the problems I personally experienced was a bug that occurred after disabling the wireless radio in an A4 I was installing at a client's site). It may solve your issue and does not commit you to the 1.3x firmware.

I believe D-Link removed the official version from the FTP site but a couple of people have posted links to it in the Beta forum (This topic has come up before, search for some of my previous messages.)

[Angelis83lt]

Thanks Orion. Is the 1.22beta 5 a stable version? ANy issues of nature? I will look for it though.



edit

Did a little looking on the board and there are NO working links to that firmware release. so if you know of a working place to get it please post the link. thanks:)

(neat side note, the issue with the router was duplicated across 3 computers ranging in O/S from Linux, windows o/s (98, xp, vista, 7).  they all had exactly the same issue with the configuration not saving, and unable to upload a new firmware.  Just to dispel and "enviroment" issues.  3 computers across a host of Operating systems, seems a bit odd to have the exact same issue.)

[Orion]

I have never had any real problems using it, from my perspective it was the most stable version in the 1.2x series. Uptime would be months at a time. A lot of users on the board who did not want the one way trip into 1.3x likely still use it. (I do not use the Shareport features, so I can't comment on that, 1.3x seems to address those issues. I also disable DNS Relay.)

[Angelis83lt]

I have never had any real problems using it, from my perspective it was the most stable version in the 1.2x series. Uptime would be months at a time. A lot of users on the board who did not want the one way trip into 1.3x likely still use it. (I do not use the Shareport features, so I can't comment on that, 1.3x seems to address those issues. I also disable DNS Relay.)

Cool, Do you know where I can get a copy of said firmware, All of the links I have found so far are all non-working.