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[marvol]

Since i upgraded dcs5222l to this last firmware, the motion email notifications sends randomly a file attached with the video, it stops sending files attached,  not even a text file, just says: "motion detection". I have not changed the camera settings, they are the same since i first set them.

[FurryNutz]

You might phone contact D-Link support and ask about this...

[marvol]

They have no idea.

[FurryNutz]

Any status on this? 

Since i upgraded dcs5222l to this last firmware, the motion email notifications sends randomly a file attached with the video, it stops sending files attached,  not even a text file, just says: "motion detection". I have not changed the camera settings, they are the same since i first set them.

[marvol]

Umplugging the camera or restarting remotely solved the issue.

[FurryNutz]

Glad you got it working.
Enjoy. 

[techie40]

I can only login and view live video when my android phone is on my home wifi.  Outside my home thru the cell towers, I can't access the live video.
before the last firmware update, I was able to do this.  I called the tech support line (outside company), they said that I needed a router with WPS capability.  Is this true?  Is there a way to set this up manually?  I did reset the camera completely after updating the firmware.  What am I doing wrong?

[FurryNutz]

Link>Welcome!

• What Hardware version is your DCS? Look at the sticker behind or under the camera.
• Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
• What region are you located?

What Mfr and model is your main host router?
Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com

I can only login and view live video when my android phone is on my home wifi.  Outside my home thru the cell towers, I can't access the live video.
before the last firmware update, I was able to do this.  I called the tech support line (outside company), they said that I needed a router with WPS capability.  Is this true?  Is there a way to set this up manually?  I did reset the camera completely after updating the firmware.  What am I doing wrong?

[RYAT3]

I can only login and view live video when my android phone is on my home wifi.  Outside my home thru the cell towers, I can't access the live video.
before the last firmware update, I was able to do this.  I called the tech support line (outside company), they said that I needed a router with WPS capability.  Is this true?  Is there a way to set this up manually?  I did reset the camera completely after updating the firmware.  What am I doing wrong?

Try again tonight!  My 5222LB was out and I was ready to power cycle. Noticed it was good on WiFi and tested on 4G LTE and it's working there too.
(I still have original very old F/W).

[techie40]

I live in Syracuse NY.
Camera:   DCS-5222LB1
Firmware:   2.14.04
Hardware version:   B


Router is a Verizon Actiontec   MI424-WR  Rev. D

I enabled uPnP port forwarding

[techie40]

I did all of the above and I still can't login remotely thru phone when I am not home.

I can still login when I am home on my local wifi.

[FurryNutz]

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

[techie40]

Where do I find this number?  I cannot find any numbers on their website.
Thanks

[FurryNutz]

Go to contact us and input the model info then input help. Then select continue to contact us. It should display phone numbers.

[techie40]

After contacting support, they said that it appears that the problem is on their end.  Something about their servers communicating with the cell carrier.  It appears that I can now login remotely across the AT&T cell service but the audio keeps going on and off.