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[tikilab]

I'm on a Mac running macOS 10.12 (Sierra) and I've just registered for mydlink.com. I'm signed in and the first thing it tells me is "The mydlink services plug-in needs to be installed. To connect to your mydlink-enabled devices, you will need to download and install the mydlink services plug-in.".

I downloaded the plug-in but when I run the installer it simply tells me "Plugin Install Failed". There are no other options. What do I do now?

[RYAT3]

I'm on a Mac running macOS 10.12 (Sierra) and I've just registered for mydlink.com. I'm signed in and the first thing it tells me is "The mydlink services plug-in needs to be installed. To connect to your mydlink-enabled devices, you will need to download and install the mydlink services plug-in.".

I downloaded the plug-in but when I run the installer it simply tells me "Plugin Install Failed". There are no other options. What do I do now?

Try this? 


https://www.mydlink.com/faq#id-topFAQ/ans-133

[tikilab]

Sorry, I forgot to mention I am using Safari.

I don't use Chrome, but I did download it to see if the solution in the FAQ would work. Unfortunately, the setting it says to change doesn't exist in this version of Chrome, so I couldn't change it.

[FurryNutz]

Be sure to clear all browser caches before and after installing the plug-in.
Try FF as well.

[djmoreno]

I'm having the same problem.
It seems that the pluging is not compatible with the new Safari security policy.

[FurryNutz]

I can confirm the following on a Mac Mini and a DCS-933L:
Works with OSX 10.10.5 and Safari v9.1.3
Works with OSX 10.11.6 and Safari v9.1.3
Upgraded to Safari v10 on OSX 10.11.6 and reinstalled plug in to be sure and it works.

[Yau Onn]

I guess Mac users have to undergo the same installation frustrations ... tech support were unable to resolve it and downloading Firefox didn't help either. I finally managed to resolve the problem, thank God, so I'm posting it here in case someone may need it. I'm on the latest versions of Mac OS 10.12 and Safari 10.0.

[FurryNutz]

This issue maybe due to the fact that there are changes in the new Sierra OSX version and D-Link may need to update the plug-in installation SW is all. The plug-in installs correctly in Yosemite 10.11 for me. However I haven't installed Sierra yet to confirm this.

I'll pass this along to D-Link for review.

I guess Mac users have to undergo the same installation frustrations ... tech support were unable to resolve it and downloading Firefox didn't help either. I finally managed to resolve the problem, thank God, so I'm posting it here in case someone may need it. I'm on the latest versions of Mac OS 10.12 and Safari 10.0.

[Kakashi::.]

You can also try this FAQ found on the US support site:

http://support.dlink.com/FAQView.aspx?f=00FxBdQ4RFyr%2fZPtSnQNvQ%3d%3d

[FurryNutz]

Thank you for posting this and giving more info.

[tikilab]

You can also try this FAQ found on the US support site:

http://support.dlink.com/FAQView.aspx?f=00FxBdQ4RFyr%2fZPtSnQNvQ%3d%3d

This worked for me. Thanks!

[FurryNutz]

Enjoy. 

[staccyy]

Did you try this https://www.mydlink.com/faq#id-topFAQ/ans-133 ?

[FurryNutz]

Hope this helps future users.
Thanks for posting.

Did you try this https://www.mydlink.com/faq#id-topFAQ/ans-133 ?

[ozw1z5rd]

It worked also for me AFTER I enabled the plugin from Safari preferences

Schermata 2017-12-23 alle 10.02.54 by alessio palma, on Flickr

You can also try this FAQ found on the US support site:

http://support.dlink.com/FAQView.aspx?f=00FxBdQ4RFyr%2fZPtSnQNvQ%3d%3d