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Author Topic: Problems running my DNS-323 with Seagate 7200.11 1.5 TB drives  (Read 7165 times)

sfoster4

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I have been looking in the forum and I have not found anyone with this problem.  I purchased 2 Seagate 7200.11 1.5 TB drives to replace my 2 WD 500 GB drives.  Before I did anything I updated the firmware on the drives and on the DNS-323. 

Initially all was well.  I loaded about 1 TB of video out on the NAS which I use to store movies for my Popcorn Hour A110.  However it was freezing on playback every few seconds.  So then I just tried copying off of the NAS to my PC and I get a read error every so often that I have to reply with a "retry".  It will retry it and read it but it makes it unusable.

Next I update the NAS to 1.8 beta, no help.  Anyone else with this problem?  Any suggestions?

Thanks in advance,

Scott
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ECF

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Re: Problems running my DNS-323 with Seagate 7200.11 1.5 TB drives
« Reply #1 on: July 17, 2009, 04:38:29 PM »

I don't think Ive ever herd of this. Try swapping your Ethernet cables out.
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Never forget that only dead fish swim with the stream

D-Link Multimedia

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Re: Problems running my DNS-323 with Seagate 7200.11 1.5 TB drives
« Reply #2 on: July 17, 2009, 05:02:20 PM »

Are these drives running in a Raid? Are they affected by the firmware issues from seagate?
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sfoster4

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Re: Problems running my DNS-323 with Seagate 7200.11 1.5 TB drives
« Reply #3 on: July 17, 2009, 05:15:41 PM »

I have tried different Ethernet Cables and that made no difference.  They are 2 drives are running in Raid-0 and I had successfully updated the Seagate firmware before I used them.  Right now I am slowly dumping the files off of the DNS.  It will take some time since it stops every few minutes.
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sfoster4

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Re: Problems running my DNS-323 with Seagate 7200.11 1.5 TB drives
« Reply #4 on: July 18, 2009, 03:32:46 PM »

This DNS-323 is one of the original units when they came out.  I purchased a second unit about 4 months ago.  I had yet to buy drives to install because I have been waiting for the price of the 2TB drives to drop.  Just for s***s and grins I hooked it up and updated it to the beta 1.08 firmware.  Now I installed the 2 Seagate drives into this unit and so far it has been working fine.

Could there be some engineering changes that prevent the original units from working with the larger drives?
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rkaye

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Re: Problems running my DNS-323 with Seagate 7200.11 1.5 TB drives
« Reply #5 on: July 22, 2009, 02:08:43 PM »

fyi, i have several dns-323 units connected to a wired Ethernet gigabit network that also has a popcorn hour a110. when i first got the PH, it had some serious problems like you described, but they were fixed with a PH firmware update months ago.

my experience has been that the PH will stream video fine unless you have a gigantic HD/Blue ray file (8gb files no problem, 35gb files=stuttering during playback). also, if you are ripping your own video, be conservative when you select how many index files you want -- because it chews up the PH cpu -- an index file every 8 frames will choke it, i set mine to every 120 (or more) frames (it doesnt affect video quality). remember that the dns323 is 100mbps max wired -- it doesn't have a gigabit onboard nic, so it is possible to overwhelm it (especially if you: have a gb router/network, have jumbo frames, have raid0/5/10 with a gigabit nic in the dns323/file server/pc sending the video (raid0 can saturate a gb network bandwidth).

make sure your PH firmware is up-to-date. downgrade your dns323 firmware to 1.07 -- dont use the beta, try setting your dns323 config from 1000mbps or auto-select to 100mbps and turn off jumbo frames. then attempt to play a 'normalish' DVD size file (4-6gb or so) on your PH.  --if that fails, try playing the same file on your pc.  if you have stuttering problem with both your pc and the ph, i'd say the dns323 you have is at fault.

with the (file size, number of index files) exceptions noted above, we're running the ph just fine in a multiple dns323 gigabit network using mkv, avi, iso, vob, mp3,... files.
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sfoster4

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Re: Problems running my DNS-323 with Seagate 7200.11 1.5 TB drives
« Reply #6 on: July 22, 2009, 02:28:07 PM »

fyi, i have several dns-323 units connected to a wired Ethernet gigabit network that also has a popcorn hour a110. when i first got the PH, it had some serious problems like you described, but they were fixed with a PH firmware update months ago.

my experience has been that the PH will stream video fine unless you have a gigantic HD/Blue ray file (8gb files no problem, 35gb files=stuttering during playback). also, if you are ripping your own video, be conservative when you select how many index files you want -- because it chews up the PH cpu -- an index file every 8 frames will choke it, i set mine to every 120 (or more) frames (it doesnt affect video quality). remember that the dns323 is 100mbps max wired -- it doesn't have a gigabit onboard nic, so it is possible to overwhelm it (especially if you: have a gb router/network, have jumbo frames, have raid0/5/10 with a gigabit nic in the dns323/file server/pc sending the video (raid0 can saturate a gb network bandwidth).

make sure your PH firmware is up-to-date. downgrade your dns323 firmware to 1.07 -- dont use the beta, try setting your dns323 config from 1000mbps or auto-select to 100mbps and turn off jumbo frames. then attempt to play a 'normalish' DVD size file (4-6gb or so) on your PH.  --if that fails, try playing the same file on your pc.  if you have stuttering problem with both your pc and the ph, i'd say the dns323 you have is at fault.

with the (file size, number of index files) exceptions noted above, we're running the ph just fine in a multiple dns323 gigabit network using mkv, avi, iso, vob, mp3,... files.

Thank you for the response.

I have the PH up to date on the firmware and I was not having a problem with the DNS-323 (firmware 1.08) until I went from 500gb WD drives to 1.5TB Seagate drives.  The problem also revealed itself when I accessed the DNS from my HTPC.  There I tried to copy off the movies I had ripped and it too would stop and tell me that it had an error trying get the data from the DNS and give me a retry option.  I could get it to start again by having it retry the i/o operation.  I could also get the PH to continue if I pressed the pause button and let it sit for a minute and then press play.

All of the video on this DNS is standard and not HD.  Once again, when I moved the drives to a DNS-323 (a new one) that was yet to be put into service it worked fine and the problem is gone. 

Also I have had jumbo frames turned on for some time and I have had no problems.

So basically I am wondering if there could be something wrong with the DNS or if there is an engineering change from the original DNS-323 to the current ones shipping?  Maybe from one from D-Link can address that question?
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D-Link Multimedia

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Re: Problems running my DNS-323 with Seagate 7200.11 1.5 TB drives
« Reply #7 on: July 22, 2009, 03:21:56 PM »

remember that the dns323 is 100mbps max wired

Ummm...you mean 10/100/1000 right?
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