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Author Topic: Dual bay USB docking stations.  (Read 10616 times)

rss

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Dual bay USB docking stations.
« on: December 05, 2016, 08:17:35 AM »

My 320L seems to see only one hard drive in my dual bay USB docking station. Is there a way to get the NAS to see both drives or is that just asking too much?
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FurryNutz

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Re: Dual bay USB docking stations.
« Reply #1 on: December 05, 2016, 08:25:34 AM »

What is the Mfr and model of the dual bay docking station?
Maybe a limitation of the docking station.

Swapped drives around?

Does the docking station report both if connected to a PC?
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rss

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Re: Dual bay USB docking stations.
« Reply #2 on: December 05, 2016, 08:34:22 AM »

Thanks for the quick reply. Yes, the PC sees both drives as separate volumes with a single combined USB access. I tried the ORICO 6629US3-C on my PC first and expected it to behave similarly on my NAS.
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FurryNutz

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Re: Dual bay USB docking stations.
« Reply #3 on: December 05, 2016, 08:42:34 AM »

Possible that the DNS may only see one drive on the USB port at a time.  ::)
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rss

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Re: Dual bay USB docking stations.
« Reply #4 on: December 05, 2016, 09:01:32 AM »

I suppose but it seems like a major but unnecessary limitation. The NAS has no problems mounting multiple logical volumes on linux formatted hard disks. I've seen it use USBDisk1_1 and USBDisk1_2 with an old disk that I took out of the NAS and used on a single bay USB docking station. It probably wouldn't take much to make the NAS see both physical drives as well.
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FurryNutz

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Re: Dual bay USB docking stations.
« Reply #5 on: December 05, 2016, 09:35:53 AM »

Maybe there is something between the DNS and this docking station that could be incompatible as well. Or maybe D-Link only designed the port to detect 1 drive only. You might phone contact them and ask.
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Re: Dual bay USB docking stations.
« Reply #6 on: December 05, 2016, 10:03:38 AM »

I would be surprised if the problem was unique to this docking station. I wonder if there are any others out there who have used multi-bay docking station with the DNS.

USB access to external drives via the DNS is a powerful feature which is not even promoted as prominently as it should. Windows Explorer can actually see disk drives  connected to the DNS as if the docking station is directly connected to the PC instead of via the DNS. Both the PC and the DNS see the list of files on the docking station and both can move/copy files from the USB drive to/from the PC and the DNS. I was hoping a dual bay docking station would behave similarly. It's a powerful feature I wish I could still use.
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FurryNutz

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Re: Dual bay USB docking stations.
« Reply #7 on: December 05, 2016, 10:12:46 AM »

I agree it seems to be a good feature however I presume the most NAS devices are main designed for it's internal drives and focus is there. The USB port connection for external is probably 2ndary and maybe used for limited reasons. The drives are the DNS are primary and full featured. Not sure if a printer can be connected to the back port or not. I know some routers support his as well. Again, limited USB port usage and not really meant for a wide array of drives. Besides, USB performance would be a bottle neck compared to the Gb LAN port.  ;)
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ivan

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Re: Dual bay USB docking stations.
« Reply #8 on: December 06, 2016, 11:01:43 AM »

A couple of things.
1) USB devices contain information in what passes as their firmware that indicates how the device should be attached, for example a stand alone webcam will list the camera and the microphone as separate items.  While the software will integrate all the sections and windows will generally ignore the separateness in a device other operating systems generally do not and just shoe the first listed device.
2) the USB port on most small scale NAS boxes only runs a subset of the full implementation, the NAS is not a full blown computer after all, with the idea of it being available to the print server to drive USB connected printers.   

With that in mind I am not surprised that only one disk is visible in a two port docking station.

Edit to add webcam USB information

<<< Device Description >>>
 Type            : 01
 USB Rev         : 200
 Class           : Reserved (0)
 Subclass        : Reserved (0)
 Protocol        : Reserved (0)
  Device Information is defined at interface Level
 Max. packetsize : 40
 Vendor  ID      : 06F8
 Product ID      : 3002
 Device Release# : 0100
 Strings:
  Manufacturer Name : Hercules Blog Webcam
  Product Name      : Hercules Blog Microphone
  Serial number     : Not implemented
 Number of Configurations : 1

 Configuration 0 :
  Lenght     : 142
  Name       : <NONE>
  Value      : 1
  Attributes : 0x80
  Power      : 500 mA
  Interfaces : 3

  Interface 0
   Alt Setting : 0
   Name        : <NONE>
   Class       : Vendor specific
   SubClass    : Vendor specific
   Protocol    : Vendor specific
   Endpoints   : 2

   Endpoint 0:
    Address     : 83
    Attributes  : 03
    Packetsize  : 0004
    Interval    : 16

   Endpoint 1:
    Address     : 81
    Attributes  : 05
    Packetsize  : 13FC
    Interval    : 1
No Interface 0x04, Endpoint 0x05 or Classspec 0x21-0x025 Description is 0x0B

  Interface 1
   Alt Setting : 0
   Name        : <NONE>
   Class       : Audio
   SubClass    : AudioControl
   Protocol    : Not used(0)
   Endpoints   : 0
     Audiocontrol CS Interface Descriptor
     Length  : 9
     Type    : 0x24
     Subtype : 0x01
    Header :
     Audio Device Class Release Number : 0100
     Max size of AudioControl interface descriptor. : 16236
     Number of AudioStreaming and MIDIStreaming interfaces : 1
      1. Streaming interface on Device Interface 2
     Audiocontrol CS Interface Descriptor
    Input Terminal :
     Length  : 12
     Type    : 0x24
     Subtype : 0x02
     Unique Terminal ID       : 1
     Terminal Type            : 0x0201
     Assoc. Terminal ID       : 0
     Number of Log. Channels  : 1
     Spatial channel location : 0x0000
     Name of Channel          : Not Implemented
     Name of Terminal         : Hercules Blog Microphone
     Audiocontrol CS Interface Descriptor
    Output Terminal :
     Length  : 9
     Type    : 0x24
     Subtype : 0x03
     Unique Terminal ID : 2
     Terminal Type      : 0x0101
     Assoc. Terminal ID : 0
     Source ID          : 3
     Name of Terminal   : Not Implemented
     Audiocontrol CS Interface Descriptor
    Feature Unit :
    Length  : 11
    Type    : 36
    Subtype : 6
    Dumped Data :
     03 01 02 00 00 43
     00 00 09
     Unique Unit ID  : 3
     Source ID       : 1
     Size of Control Item  : 2
     ControlMap for Master : 0x0000
     ControlMap for Channel 1 : 0x0043
     Name of Feature Unit : Hercules Blog Microphone

  Interface 2
   Alt Setting : 0
   Name        : <NONE>
   Class       : Audio
   SubClass    : Streaming Audio
   Protocol    : Not used(0)
   Endpoints   : 0

  Interface 2
   Alt Setting : 1
   Name        : <NONE>
   Class       : Audio
   SubClass    : Streaming Audio
   Protocol    : Not used(0)
   Endpoints   : 1
    General Endpoint Information:
     Length  : 7
     Type    : 0x24
     Subtype : 0x01
     Controls:
      - Pitch
      - Locktime 16295 ms
     Audiostreaming CS Interface Descriptor
     Format Type:
     Length  : 11
     Type    : 0x24
     Subtype : 0x02
      Physical Channels : 1
      Subframe size     : 2
      Bits used         : 16
      Supported Frequencies
       - 16000Hz
       - 8652041Hz

   Endpoint 0:
    Address     : 84
    Attributes  : 05
    Packetsize  : 0080
    Interval    : 4
    General Endpoint Information:
     Length  : 7
     Type    : 0x25
     Subtype : 0x01
     Controls:
      - Sampling Frequency
      - Locktime 16322 (No Unit)
« Last Edit: December 06, 2016, 11:08:32 AM by ivan »
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FurryNutz

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Re: Dual bay USB docking stations.
« Reply #9 on: December 06, 2016, 11:07:59 AM »

Thank you for the additional information Ivan. Hope this helps all understand.  ;)
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rss

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Re: Dual bay USB docking stations.
« Reply #10 on: December 06, 2016, 07:53:04 PM »

FYI, this is how the dual-bay docking station looks when connected to my PC. Note the child devices.


    =========================== USB Port1 ===========================

Connection Status        : 0x01 (Device is connected)
Port Chain               : 4-1
PortAttributes           : 0x00000002 (Shared USB2)

      ======================== USB Device ========================

        +++++++++++++++++ Device Information ++++++++++++++++++
Device Description       : USB Mass Storage Device
Device Path              : \\?\usb#vid_152d&pid_9561#00000000000000000000#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
Device ID                : USB\VID_152D&PID_9561\00000000000000000000
Hardware IDs             : USB\Vid_152d&Pid_9561&Rev_0105 USB\Vid_152d&Pid_9561
Driver KeyName           : {36FC9E60-C465-11CF-8056-444553540000}\0073 (GUID_DEVCLASS_USB)
Driver                   : C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS (Version: 5.1.2600.2180  Date: 2004-08-03)
Driver Inf               : C:\WINDOWS\inf\usbstor.inf
Legacy BusType           : PNPBus
Class                    : USB
Class GUID               : {36FC9E60-C465-11CF-8056-444553540000} (GUID_DEVCLASS_USB)
Interface GUID           : {a5dcbf10-6530-11d2-901f-00c04fb951ed} (GUID_DEVINTERFACE_USB_DEVICE)
Service                  : USBSTOR
Enumerator               : USB
Location Info            : JMS56x Series
Manufacturer Info        : Compatible USB storage device
Capabilities             : 0x14 (Removable, UniqueID)
Status                   : 0x0180600A (DN_DRIVER_LOADED, DN_STARTED, DN_DISABLEABLE, DN_REMOVABLE, DN_NT_ENUMERATOR, DN_NT_DRIVER)
Problem Code             : 0
Address                  : 1
Power State              : D0 (supported: D0, D3, wake from D0, wake from D3)
 Child Device 1          : Disk drive (Disk3)
  Device ID              : USBSTOR\DISK&VEN_ST2000DM&PROD_001-1CH164&REV_0105\00000000000000000000&1
  Class                  : DiskDrive
   Volume                : \\?\Volume{2e874aab-c4be-11e4-9be1-002215e16a2d}\
   Kernel Name           : \Device\HarddiskVolume19
   Mountpoint            : Q:\
 Child Device 2          : Disk drive (Disk2)
  Device ID              : USBSTOR\DISK&VEN_WDC_WD20&PROD_EZRZ-00Z5HB0&REV_0105\00000000000000000000&0
  Class                  : DiskDrive
   Volume                : \\?\Volume{2342741e-7894-11e5-9c49-002215e16a2d}\
   Kernel Name           : \Device\HarddiskVolume18
   Mountpoint            : O:\

        ---------------- Connection Information ---------------
Connection Index         : 0x01 (1)
Connection Status        : 0x01 (DeviceConnected)
Current Config Value     : 0x01
Device Address           : 0x01 (1)
Is Hub                   : 0x00 (no)
Number Of Open Pipes     : 0x02 (2)
Device Bus Speed         : 0x02 (High-Speed)
Pipe0ScheduleOffset      : 0x00 (0)
Pipe1ScheduleOffset      : 0x00 (0)

        ------------------ Device Descriptor ------------------
bLength                  : 0x12 (18 bytes)
bDescriptorType          : 0x01 (Device Descriptor)
bcdUSB                   : 0x210 (USB Version 2.10)
bDeviceClass             : 0x00 (defined by the interface descriptors)
bDeviceSubClass          : 0x00
bDeviceProtocol          : 0x00
bMaxPacketSize0          : 0x40 (64 bytes)
idVendor                 : 0x152D (JMicron Technology Corp.)
idProduct                : 0x9561
bcdDevice                : 0x0105
iManufacturer            : 0x01 (String Descriptor 1)
 Language 0x0409         : "JMicron"
iProduct                 : 0x02 (String Descriptor 2)
 Language 0x0409         : "JMS56x Series"
iSerialNumber            : 0x05 (String Descriptor 5)
 Language 0x0409         : "00000000000000000000"
bNumConfigurations       : 0x01

        ------------------ String Descriptors -----------------
             ------ String Descriptor 0 ------
bLength                  : 0x04 (4 bytes)
bDescriptorType          : 0x03 (String Descriptor)
Language ID[0]           : 0x0409 (English - United States)
             ------ String Descriptor 1 ------
bLength                  : 0x10 (16 bytes)
bDescriptorType          : 0x03 (String Descriptor)
Language 0x0409          : "JMicron"
             ------ String Descriptor 2 ------
bLength                  : 0x1C (28 bytes)
bDescriptorType          : 0x03 (String Descriptor)
Language 0x0409          : "JMS56x Series"
             ------ String Descriptor 4 ------
bLength                  : 0x22 (34 bytes)
bDescriptorType          : 0x03 (String Descriptor)
Language 0x0409          : "USB Mass Storage"
             ------ String Descriptor 5 ------
bLength                  : 0x2A (42 bytes)
bDescriptorType          : 0x03 (String Descriptor)
Language 0x0409          : "00000000000000000000"
             ------ String Descriptor 6 ------
bLength                  : 0x2E (46 bytes)
bDescriptorType          : 0x03 (String Descriptor)
Language 0x0409          : "MSC Bulk-Only Transfer"
             ------ String Descriptor 10 ------
bLength                  : 0x2A (42 bytes)
bDescriptorType          : 0x03 (String Descriptor)
Language 0x0409          : "MSC BOT/UAS Transfer"

      ---------------- Configuration Descriptor -----------------
bLength                  : 0x09 (9 bytes)
bDescriptorType          : 0x02 (Configuration Descriptor)
wTotalLength             : 0x0055 (85 bytes)
bNumInterfaces           : 0x01
bConfigurationValue      : 0x01
iConfiguration           : 0x04 (String Descriptor 4)
 Language 0x0409         : "USB Mass Storage"
bmAttributes             : 0xC0
 D7: Reserved, set 1     : 0x01
 D6: Self Powered        : 0x01 (yes)
 D5: Remote Wakeup       : 0x00 (no)
 D4..0: Reserved, set 0  : 0x00
MaxPower                 : 0x01 (2 mA)

        ---------------- Interface Descriptor -----------------
bLength                  : 0x09 (9 bytes)
bDescriptorType          : 0x04 (Interface Descriptor)
bInterfaceNumber         : 0x00
bAlternateSetting        : 0x00
bNumEndpoints            : 0x02 (2 Endpoints)
bInterfaceClass          : 0x08 (Mass Storage)
bInterfaceSubClass       : 0x06 (SCSI transparent command set)
bInterfaceProtocol       : 0x50 (Bulk­Only Transport)
iInterface               : 0x06 (String Descriptor 6)
 Language 0x0409         : "MSC Bulk-Only Transfer"

        ----------------- Endpoint Descriptor -----------------
bLength                  : 0x07 (7 bytes)
bDescriptorType          : 0x05 (Endpoint Descriptor)
bEndpointAddress         : 0x81 (Direction=IN EndpointID=1)
bmAttributes             : 0x02 (TransferType=Bulk)
wMaxPacketSize           : 0x0200 (max 512 bytes)
bInterval                : 0x00 (never NAKs)

        ----------------- Endpoint Descriptor -----------------
bLength                  : 0x07 (7 bytes)
bDescriptorType          : 0x05 (Endpoint Descriptor)
bEndpointAddress         : 0x02 (Direction=OUT EndpointID=2)
bmAttributes             : 0x02 (TransferType=Bulk)
wMaxPacketSize           : 0x0200 (max 512 bytes)
bInterval                : 0x00 (never NAKs)

        ---------------- Interface Descriptor -----------------
bLength                  : 0x09 (9 bytes)
bDescriptorType          : 0x04 (Interface Descriptor)
bInterfaceNumber         : 0x00
bAlternateSetting        : 0x01
bNumEndpoints            : 0x04 (4 Endpoints)
bInterfaceClass          : 0x08 (Mass Storage)
bInterfaceSubClass       : 0x06 (SCSI transparent command set)
bInterfaceProtocol       : 0x62 (USB Attached SCSI - UAS)
iInterface               : 0x0A (String Descriptor 10)
 Language 0x0409         : "MSC BOT/UAS Transfer"

        ----------------- Endpoint Descriptor -----------------
bLength                  : 0x07 (7 bytes)
bDescriptorType          : 0x05 (Endpoint Descriptor)
bEndpointAddress         : 0x01 (Direction=OUT EndpointID=1)
bmAttributes             : 0x02 (TransferType=Bulk)
wMaxPacketSize           : 0x0200 (max 512 bytes)
bInterval                : 0x00 (never NAKs)

        ----------------- Unknown Descriptor ------------------
bLength                  : 0x04 (4 bytes)
bDescriptorType          : 0x24
Data (HexDump)           : 04 24 01 00

        ----------------- Endpoint Descriptor -----------------
bLength                  : 0x07 (7 bytes)
bDescriptorType          : 0x05 (Endpoint Descriptor)
bEndpointAddress         : 0x82 (Direction=IN EndpointID=2)
bmAttributes             : 0x02 (TransferType=Bulk)
wMaxPacketSize           : 0x0200 (max 512 bytes)
bInterval                : 0x00 (never NAKs)

        ----------------- Unknown Descriptor ------------------
bLength                  : 0x04 (4 bytes)
bDescriptorType          : 0x24
Data (HexDump)           : 04 24 02 00

        ----------------- Endpoint Descriptor -----------------
bLength                  : 0x07 (7 bytes)
bDescriptorType          : 0x05 (Endpoint Descriptor)
bEndpointAddress         : 0x83 (Direction=IN EndpointID=3)
bmAttributes             : 0x02 (TransferType=Bulk)
wMaxPacketSize           : 0x0200 (max 512 bytes)
bInterval                : 0x00 (never NAKs)

        ----------------- Unknown Descriptor ------------------
bLength                  : 0x04 (4 bytes)
bDescriptorType          : 0x24
Data (HexDump)           : 04 24 03 00

        ----------------- Endpoint Descriptor -----------------
bLength                  : 0x07 (7 bytes)
bDescriptorType          : 0x05 (Endpoint Descriptor)
bEndpointAddress         : 0x04 (Direction=OUT EndpointID=4)
bmAttributes             : 0x02 (TransferType=Bulk)
wMaxPacketSize           : 0x0200 (max 512 bytes)
bInterval                : 0x00 (never NAKs)

        ----------------- Unknown Descriptor ------------------
bLength                  : 0x04 (4 bytes)
bDescriptorType          : 0x24
Data (HexDump)           : 04 24 04 00

      ---------- Other Speed Configuration Descriptor -----------
bLength                  : 0x09 (9 bytes)
bDescriptorType          : 0x07 (Other_speed_configuration Descriptor)
wTotalLength             : 0x0020 (32 bytes)
bNumInterfaces           : 0x01
bConfigurationValue      : 0x01
iConfiguration           : 0x04 (String Descriptor 4)
 Language 0x0409         : "USB Mass Storage"
bmAttributes             : 0xC0
 D7: Reserved, set 1     : 0x01
 D6: Self Powered        : 0x01 (yes)
 D5: Remote Wakeup       : 0x00 (no)
 D4..0: Reserved, set 0  : 0x00
MaxPower                 : 0x01 (2 mA)

        ---------------- Interface Descriptor -----------------
bLength                  : 0x09 (9 bytes)
bDescriptorType          : 0x04 (Interface Descriptor)
bInterfaceNumber         : 0x00
bAlternateSetting        : 0x00
bNumEndpoints            : 0x02 (2 Endpoints)
bInterfaceClass          : 0x08 (Mass Storage)
bInterfaceSubClass       : 0x06 (SCSI transparent command set)
bInterfaceProtocol       : 0x50 (Bulk­Only Transport)
iInterface               : 0x06 (String Descriptor 6)
 Language 0x0409         : "MSC Bulk-Only Transfer"

        ----------------- Endpoint Descriptor -----------------
bLength                  : 0x07 (7 bytes)
bDescriptorType          : 0x05 (Endpoint Descriptor)
bEndpointAddress         : 0x81 (Direction=IN EndpointID=1)
bmAttributes             : 0x02 (TransferType=Bulk)
wMaxPacketSize           : 0x0040 (max 64 bytes)
bInterval                : 0x00 (never NAKs)

        ----------------- Endpoint Descriptor -----------------
bLength                  : 0x07 (7 bytes)
bDescriptorType          : 0x05 (Endpoint Descriptor)
bEndpointAddress         : 0x02 (Direction=OUT EndpointID=2)
bmAttributes             : 0x02 (TransferType=Bulk)
wMaxPacketSize           : 0x0040 (max 64 bytes)
bInterval                : 0x00 (never NAKs)

      ---------- Binary Object Store (BOS) Descriptor -----------
bLength                  : 0x05 (5 bytes)
bDescriptorType          : 0x0F (Binary Object Store)
wTotalLength             : 0x0016 (22 bytes)
bNumDeviceCaps           : 0x02

        ------------- USB 2.0 Extension Descriptor ------------
bLength                  : 0x07 (7 bytes)
bDescriptorType          : 0x10 (Device Capability Descriptor)
bDevCapabilityType       : 0x02 (USB 2.0 Extension)
bmAttributes             : 0x02
 LPMCapable              : 1 (Link Power Management protocol is supported)
 BESLAndAlternateHIRD    : 0 (BESL & Alternate HIRD definitions are not supported)
 BaselineBESLValid       : 0 (not valid)
 DeepBESLValid           : 0 (not valid)
 BaselineBESL            : 0
 DeepBESL                : 0

        ----- SuperSpeed USB Device Capability Descriptor -----
bLength                  : 0x0A (10 bytes)
bDescriptorType          : 0x10 (Device Capability Descriptor)
bDevCapabilityType       : 0x03 (SuperSpeed USB Device Capability)
bmAttributes             : 0x00
 Bit 0 Reserved          : 0x00
 Bit 1 LTM Capable       : 0x00 (no)
 Bit 7:2 Reserved        : 0x00
wSpeedsSupported         : 0x0E (Full-Speed, High-Speed, SuperSpeed)
bFunctionalitySupport    : 0x01 (lowest speed with all the functionality is 'Full-Speed')
bU1DevExitLat            : 0x0A   (less than 10 µs)
wU2DevExitLat            : 0x0020 (less than 32 µs)
Logged

ivan

  • Level 8 Member
  • ***
  • Posts: 1480
Re: Dual bay USB docking stations.
« Reply #11 on: December 07, 2016, 02:14:24 PM »

Thanks.  That is more or less what I would expect to see for a double bay device that does not act as a hub.  Unfortunately, the USB on the NSA will only see the first device. 

As I said the USB port does not support the full USB spec because the NAS is not a full blown computer and much of the spec is unneeded for what it is designed to do.
Logged

rss

  • Level 1 Member
  • *
  • Posts: 7
Re: Dual bay USB docking stations.
« Reply #12 on: December 07, 2016, 08:03:48 PM »

You're basically stating my reason for starting this topic. Mounting a second child hard disk on the USB port is hardly supporting the full USB spec. The NAS can already mount multiple logical volumes on a single hard disk on the USB. Why limit itself to a single 4TB physical hard disk on the docking station when it can just easily use all 8TBs?
Logged

ivan

  • Level 8 Member
  • ***
  • Posts: 1480
Re: Dual bay USB docking stations.
« Reply #13 on: December 08, 2016, 01:31:00 PM »

Two things.
1) the USB port connects to physical things, be they printers, disks or thumb drives.
2) logical volumes are just part of a physical disk.  Without the physical disk they do not exist.

Now getting back to your point.  Apparently, for some unknown, to us, reason the developers decided to set the USB port to only accept one physical device at a time.  This means that a second physical device can not be connected at the same time (my programmer thinks it was done to prevent self powered devices drawing too much current from the port).  We are therefore left with being able to only use one port of a multi port USB docking station (we have also seen several instances where large capacity 3.5" drives in a self powered enclosure will not work but put them in an enclosure with an independent power supply and they work without any problems.

Sorry I and my people can't be more helpful to you in this.
 
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rss

  • Level 1 Member
  • *
  • Posts: 7
Re: Dual bay USB docking stations.
« Reply #14 on: December 08, 2016, 08:28:53 PM »

I guess I will have to keep this unnecessary limitation in mind the next time I'm in the market for a NAS or the next time I'm asked for a recommendation.
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