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[RickALO]

In the past 3-4 days (since approximately Dec. 22nd, 2016,, when trying to log into my MyDlink account, I cannot get to the page where my cameras are listed.

When using Chrome, I fill in my ID & PW and get the following:
   The www.mydlink.com page isn’t working
    www.mydlink.com is currently unable to handle this request.
    HTTP ERROR 500

When using Firefox, I fill in my ID & PW and get the following:
   I get a blank browser page - no errors, no information shown... just blank

When using MS Edge, I fill in my ID & PW and get the following:
   HTTP 500 error
   That's odd... Microsoft Edge can’t find this page
   This page can’t be displayed, because this site’s server might be

It was working fine around Dec. 22nd. Any info on whether there's an issue for the site, or do I need to do something different on my end?

Thanks in advance for the help!
 - Rick Smith

[RYAT3]

Does IE11 work?

update:
I just brought up mydlink.com in windows 10 with IE11 and connected to my 2630L.

[FurryNutz]

I'm accessing my account via the Canadian site. Working on Safari and FF.
Be sure to clear browser cache then close then reopen the browser before accessing the MDL site.

[RickALO]

Just reied accessing with IE!!... got the Http 5000 error - "The website cannot display the page" message

[FurryNutz]

Can you try a different PC or device?

Just reied accessing with IE!!... got the Http 5000 error - "The website cannot display the page" message

[RickALO]

I was able to access cameras on my Galaxy S5 using the MyDlink App.. I tried it in my Surface Pro, using the Chrome browser, and was not able to get it....

[RYAT3]

I was able to access cameras on my Galaxy S5 using the MyDlink App.. I tried it in my Surface Pro, using the Chrome browser, and was not able to get it....

Was the S5 connected to your WiFi?

[RickALO]

Yes, the phone was using my wifi at the time..

[RickALO]

Not sure what changed, but I was able to access MyDLink this morning... will try other web browsers later this morning...

[RYAT3]

Darn computers! 

[RickALO]

I did notice that when I tried to connect to mydlink with Google Chrome, it asked me to install a new plug-in... makes me think DLink made some changes for browser access that they didn't announce to users... oh well, at least I have access again...

Thanks for all who made suggestions....

[FurryNutz]

Seen some odd MDL service behaviours over the past couple of months. Hoping the new year will be less. 

Enjoy.

[staccyy]

Are you trying to connect with Wifi?

[RickALO]

No... the pc was wired.... things are working fin.. the problem got resolved about 2 days after last post... no indication of what fixed it... I didn't do anything on my end..

[FurryNutz]

I believe it was a MDL service issue. There is another maintenance period coming soon.