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[FurryNutz]

So email notifications is working however mobile app push notifications is not working?

Did you load FW from this site?
http://www.dlink.com/nl/nl/support/product/dcs-935l-monitor-hd

[EWZ]

So email notifications is working however mobile app push notifications is not working?

Correct. And the mailnotifications is the one configured via www.mydlink.com (not via direct access on camera).
I've also downloaded the mydlink Lite app, but no difference no push messages.

[FurryNutz]

What mobile platform are you using?

Might try downgrading to v1.09 and see if push notifications come back at all.

[EWZ]

What mobile platform are you using?

Might try downgrading to v1.09 and see if push notifications come back at all.

The 935L does not have an UTP/RJ45 access. Is it without risk to downgrade?
Downgrade would be;

1) downloading other firmware
2) upload firmware via direct access on camera
3) execute
4) restart?

thanks so far for your help.

[FurryNutz]

Be sure your PC is LAN wired to the main host router and that the camera has a good wireless signal.

Yes, you can send the FW file using it's web page UI. I would do a factory reset after the update and set up from scratch using the mydlink Lite app.

One thing you could do, give it a day and see if the push notifications come back. I've seen it where sometimes the notifications don't get fully enabled for a bit.

What mobile platform are you using?

Might try downgrading to v1.09 and see if push notifications come back at all.

The 935L does not have an UTP/RJ45 access. Is it without risk to downgrade?
Downgrade would be;

1) downloading other firmware
2) upload firmware via direct access on camera
3) execute
4) restart?

thanks so far for your help.

[EWZ]

Be sure your PC is LAN wired to the main host router and that the camera has a good wireless signal.

Yes, you can send the FW file using it's web page UI. I would do a factory reset after the update and set up from scratch using the mydlink Lite app.

One thing you could do, give it a day and see if the push notifications come back. I've seen it where sometimes the notifications don't get fully enabled for a bit.

What mobile platform are you using?

Might try downgrading to v1.09 and see if push notifications come back at all.

The 935L does not have an UTP/RJ45 access. Is it without risk to downgrade?
Downgrade would be;

1) downloading other firmware
2) upload firmware via direct access on camera
3) execute
4) restart?

thanks so far for your help.

Thanks I will try and get back to you with the result.

[FurryNutz]

 

[EWZ]

Reset the firmware but no luck. So far my whole home security set is uselless. The camera now isn't connecting via the app (direct acces onn wifi is possible).
Just received my smoke detector today, sadly enough this one isn't working either on the system. No luck in adding it via the app.

Do you have direct phone number for support?

[FurryNutz]

Try this page:
http://www.dlink.com/nl/nl/support/contact?product=DCS-935L&description=email+notifications

AT the bottom of the page, select Telefoon tab.

[EWZ]

Try this page:
http://www.dlink.com/nl/nl/support/contact?product=DCS-935L&description=email+notifications

AT the bottom of the page, select Telefoon tab.

Thanks I will call them.

[FurryNutz]

 

[brianl]

Well, I did the upgrade in the hopes that it would fix the issue with the SSID being visible, as well as the numerous blackouts that are interpreted as motion.

Well, the blackouts might be fixed but I wouldn't know - I don't get any email notifications anymore.  I upgraded the firmware last Friday.  I noticed I hadn't received any motion alerts yesterday, so I took a look at things.  I can get live video through the webpage and the MyDlink app, but I'm not getting any notifications.  Looking at the logs, it's not registering motion at all.  I tried turning up the sensitivity to 100%, but waving something in front of the camera does nothing.  I rebooted the camera, and it took almost 15 minutes (!) to come back.  Hurray!  Email notifications were coming through!  Two of them.  Now it's not registering motion again.

I have 5 different models of Dlink cameras, this being the newest.  _None_ of them have been particularly reliable, but this one is by far the worst.  It's extremely frustrating and a waste of time.  I looks like it's time to bin them and look for a new solution.

Thanks,

Brian

[FurryNutz]

Did you phone contact your regional D-Link support office yet?

Try this page:
http://www.dlink.com/nl/nl/support/contact?product=DCS-935L&description=email+notifications

AT the bottom of the page, select Telefoon tab.

Thanks I will call them.

[FredMa]

Hi,

Since upgrade to  v1.10.01, my DCS-935L have errors to send email notifications.
When I reboot cam, email notifications are ok one or two times but after there no more notifications and I have this system error :
eMail: upload /tmp/event/eventrec20170709_121927.mp4 failed: -10

Test send email video clip and instant are ok.
Version matériel   A1
Version de l'agent   2.1.0-b45

Do you see the problem ?

Al thanks
Fred

[FurryNutz]

Has a factory reset been performed then set up from scratch? Might try this first.
If not, try downgrading back to previous version of FW to see if any changes.