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[pradyumn007]

my modem current firmware version is IN_1.01 and H/W Ver- A1......when i am performing an upgrade it says "file is too large" and nothing happens ...i have downloaded the firmware from the dlink india website...the downloaded firmware version is 1.10 i.e the latest firmware version...help me update my modem..

[FurryNutz]

Link>Welcome!

• What region are you located?

What browser are you using? Try FF browser?

Does the modem have a check for updates button feature instead of manually updating with a file?

[pradyumn007]

i live in INDIA and, I have tried to update with google chrome,internet explorer and firefox but the result is always the same i.e "file is too large".....no the modem does not have a "check for update button"...there is only one option to select a file..

[FurryNutz]

You may not have the right file.

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

[pradyumn007]

i have the correct file as i have downloaded it from the dlink official website for indian products...please help me...

[FurryNutz]

Was the file downloaded as a .zip file and if so, did you unpack the file from the .zip file?

Are you experiencing problems with the modem?

[pradyumn007]

yes it was a zip file and i had exracted it before uploading the file....yes i am having problems with my modem ....

[FurryNutz]

Explain the problems?

[pradyumn007]

after sometime it automatically disconnects form the internet....that is the only problem....i think upgrading the firmware will solve this issue..

[FurryNutz]

Before you upgrade FW, I recommend that you have your ISP check the cabling going to the ISP modem, check signal levels going to the ISP modem. For DSL or Fiber service lines, ensure that the ISP is using good working phone or cable lines to the DSL modem and that the phone lines are filtered correctly. I recommend having the ISP service physically check the lines going from the out side to the ISP modem. Connecting to the ISP modem could result in a false positive as the signal to the modem could be just enough to that point then adding on a router, could see problems. The router operation is dependent upon getting good data flow from the ISP modem and the modem is dependent upon getting good signal from the ISP Service.

[pradyumn007]

when i connect my internet connection with the modem which they provided me when they installed the connection it works fine without any problems...the problem occurs when i connect it with my DSL-2750U modem...so i don't think that the problem is from the ISP's end....it is the dlink modem which is not working as it should...so if u can tell me how to upgrade the modem's firmware in my case that would be very helpful....thank you

[FurryNutz]

You'll need to contact your regional D-Link support office about the file and it not loading. There is something else going on with the modem and this file that I can't help with.

Good Luck.

[ayush1810]

Hi,
I am using DSL-2750U India Version with H/w V1 and F/W IN_1.02

Can somebody share the link of the latest firmware update image file, I can't download it since the DLink India website is down since a week now ( http://www.isitdownrightnow.com/dlink.co.in.html )

Thank you!

[FurryNutz]

I'll see if I can find some info on this or let support know about the site being down.

Hi,
I am using DSL-2750U India Version with H/w V1 and F/W IN_1.02

Can somebody share the link of the latest firmware update image file, I can't download it since the DLink India website is down since a week now ( http://www.isitdownrightnow.com/dlink.co.in.html )

Thank you!