• November 01, 2024, 07:29:06 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: DCS-5030L intermittently disconnects from mydlink, local LAN is fine  (Read 8950 times)

happyhere

  • Level 3 Member
  • ***
  • Posts: 178


DCS-5030L with firmware 1.03

anyone have same issue? it will disconnect with Mydlink after several hours. 
But camera can still be accessed via local network.  A physical reboot (remove power) will reconnect to mydlink and disconnect again after few hours

it is setup with static dhcp via router.


firmware wishlist:

a. Scheduled Reboot option  (942L, 960L, 5222L have this option). Not sure why the 50x0 series dont have it.

Right now, the 5030L is paired with dlink DSP-W215 smart plug so I can manually reboot the IP camera. 
But sometimes the W215 will go offline on its own.  :D
Logged

RYAT3

  • Level 10 Member
  • *****
  • Posts: 2254
Re: DCS-5030L intermittently disconnects from mydlink, local LAN is fine
« Reply #1 on: April 15, 2017, 09:49:13 AM »

The only thing I can compare to is that my old IPOD 2 causes issues when it connects to my wifi and knocks off 4 cameras (no 5030L here) which eventually come back.

Do you have apple products there?

Although I have had some issues this past week, not sure if my IPOD is recharging again. I thought I unplugged it.
Logged

happyhere

  • Level 3 Member
  • ***
  • Posts: 178
Re: DCS-5030L intermittently disconnects from mydlink, local LAN is fine
« Reply #2 on: April 15, 2017, 11:18:17 PM »

The only thing I can compare to is that my old IPOD 2 causes issues when it connects to my wifi and knocks off 4 cameras (no 5030L here) which eventually come back.

Do you have apple products there?

Although I have had some issues this past week, not sure if my IPOD is recharging again. I thought I unplugged it.

yes there - 1 apple tv3, 3 iphone and 1 ipad.  but then, other ip cameras are unaffected and will reconnect to Mydlink
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DCS-5030L intermittently disconnects from mydlink, local LAN is fine
« Reply #3 on: April 16, 2017, 11:57:38 AM »

Set a static IP address on the 5030L camera instead of a Dynamic address.
Test camera along with all other wifi devices disconnected.
Try single mode N, WPA2 and AES only with manual channel 11.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

happyhere

  • Level 3 Member
  • ***
  • Posts: 178
Re: DCS-5030L intermittently disconnects from mydlink, local LAN is fine
« Reply #4 on: April 30, 2017, 10:13:36 PM »

Set a static IP address on the 5030L camera instead of a Dynamic address.
Test camera along with all other wifi devices disconnected.
Try single mode N, WPA2 and AES only with manual channel 11.

It is not my practice in putting static IP on the device itself as I have 2 routers in repeater mode or 2 routers with different network segment.
My work in large company with thousands of pc also advices NOT putting static IP on the pc itself.  :)

Anyway, I will try your static IP suggestion to isolate issue.  My router is already WPA2 and AES, wireless N and in channel either 1,6 or 11.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting

Sometimes it can be good practice to use Static over Dynamic. It's ok to use this. All of my printers and cameras are set this way. Thus I don't have to work about IP address assignment and connections.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

happyhere

  • Level 3 Member
  • ***
  • Posts: 178

Sometimes it can be good practice to use Static over Dynamic. It's ok to use this. All of my printers and cameras are set this way. Thus I don't have to work about IP address assignment and connections.

I do static IP assignment via the router and not on the device itself. 
Advantage of dynamic IP is that you only change at the source (e.g. router side).  Sometimes I change router brand and the IP segment will be different. 

Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting

That would be reserved then. Static is an IP address set on the device.

You can always do static on the device as along as you keep th same  IP address segment on the router. Even if you change routers you can change the IP address of any router to be what you like. Even if it's different from Mfr default.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.