maybe they shouldn't outsource features. like the new router that has a picture frame, they outsources that software. so how much do you want to bet that won't work right.
bottom line is that this experience with d-link is affecting my consumer choices. I am looking to buy a NAS, and I want the d-link one, but this experience is making me not want to buy d-link. I need to buy network gigabit cards for all my computers - well guess what, after this experience, my dollars are going elsewhere.
If this is how much Dlink values their customers, then they don't deserve my money.