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[stonehead]

The one thing those three share is that they know IT and understand that the world was not created in one day with the twist of a finger.

So,
you want to say to me that those who report the problem here do not know IT, don't you?
Maybe you're a smart IT guy, as you declared... But....
unfortunately I don't get any good hint to solve the problem
from whole bunch of your, per se, "the IT smart guy"'s replies about this issue.
... frankly speaking...
although I thank you for your tries to help us,
mostly what I see is a narcissistic (or royal to D-link) person keep saying that
"my router has no problem, I'm smarter than you,
 so don't complain to D-link, you stupid people"

(1) This problem was first posted on 5/1, and 4 months passed since then.
(2) Many people have the same problem (you want to deny it, I know, so don't start again)
(3) The D-link guy(Lycan) keeps telling "D-link cannot reproduce the problem"
     , which I hardly believe.
(4) Some small number of people try to make the issue obscure or to divert the problem from D-link.

Those are the facts which I see here, this forum.

[EddieZ]

You see a version of 'facts' on the forum.
It's a fact that the majority of users is unable to configure a network when the environment requires a bit more than "working out of the box". I might be putting it bluntly, but there's no qualification attached to this simply because you don't have to be an engineer to drive a car.

Asking for a solution because I'm an IT pro... even when a lot of info is given, (network) environment factors cannot be taken into account of seen. It's like consulting a doctor by phone; it's quite limited.

Do not refrain from posting your questions and issues. But it's too one sided to blame the manufacturer solely because of someone's own limited capabilities . My statement that I have a good working router is not to show off. It only shows that there is no major or basic issue with the device/firmware, not denying that there's about 50 people where there seems to be either a glitch in the router or their network/client setup.

[Lycan]

There's one thing that everyone seems to be misunderstanding. D-Link is in NO WAY trying to deny the validity of your issues. We are simply struggling to replicate the failure within our own labs.
Lab environments are a funny thing. For instance we recently did an RMA/Replacement for 15 DGL-4500 users that claim that their routers would lock up in 3-4 days and could reproduce the error at will given enough time.
When the units came to our labs they DID NOT fail. They had to be sent to our HQ office for further analsys.

We simply saying that we're struggling to locate the source of the issue as we don't see the failures, not that we're not going to do anyting about it.

[alphanumeric]

OK fine finally some news. The reason people get pissed is it's like pulling teeth just to get any little bit of info out of D-Link. From what I can see a lot of people here really feel like their concerns are being ignored "by D-Link". I see a lot of the same questions asked over and over with no real answer other than "mine does that too". On top of that you get the lammer "Mine Works", so stop you "whining" posts that just fan the flames. (not directed at EddieZ =) ). Lycan, you couldn't maybe enlighten us as why D-Link started this forum?

[davevt31]

I would imagine this forum was started like many other forums out there.  For Users to help out other Users.  Thats why its not labeled as a support forum.

[Demonized]

spot on

[Sammydad1]

Hi,

Off topic a little, but its nice to see that Dlink hasn't wiped our threads off the planet as netgear did a few eyars back when the WGT624 routers were having issues....  All they said was, we updated our forum site software, and had to start over....I am paraphrasing here....

Kudos to DLink for letting us air these problems in the first place....


SD1

[LibertyMark]

Just to keep this thing going...

I have exactly the same problem as other people have been reporting.  The shareport 1.10 client can connect to the printer and successfully complete print jobs right after the router has been rebooted.  After some amount of time, no computer in my network can successfully print.  It says the printer is available, and keeps trying to connect, but never completes the print job, and no printing occurs.  If I leave the print job in the queue, and reboot the router, the printing resumes automatically.  I have also installed the SX Virtual Link software with no change in behavior at all.

I am a software developer, and I know fixes take time.  But it just seems amazing to me that they can't recreate this problem.  It's not like I have some exotic network setup.  The two computers where I have seen the problem are both on a wired gigabit connection.  One is Vista, the other Win 7.  Pretty much everything is default everywhere, the only thing I have done to the router is put in my ISP info.  I am absolutely convinced it has nothing to do with the computers.  I haven't bothered to update my wireless computers to the newest shareport client because I know it's futile.

This failure occurred immediately after upgrading to 1.32 firmware from 1.21.  Under 1.21, it worked fine, except sometimes the client would lose connectivity after a computer resumed from sleep.  This was easily fixed by stopping and restarting the shareport client.  Now, there's no easy fix, and rebooting the router on a daily basis is clearly unacceptable.

Count me among the disappointed...

[stonehead]

It's a fact that the majority of users is unable to configure a network when the environment requires a bit more than "working out of the box". I might be putting it bluntly, but there's no qualification attached to this simply because you don't have to be an engineer to drive a car.
Asking for a solution because I'm an IT pro... even when a lot of info is given, (network) environment factors cannot be taken into account of seen. It's like consulting a doctor by phone; it's quite limited.

Why don't you show your configuration (or environment) in which your router works flawlessly?

(1) Windows OS

     -. Which setting do I need to adjust in OS (XP or Vista)?
     -. Network card? Since I have several computers - thus, different network cards -
         which have all the same problem, I don't expect any special tune for the cards.
         But if you have any, please elaborate it.         
     -. Firewall doesn't matter, I think. (the problem still happens even though it was turned off)
        but, if you still want to recommend something, please elaborate it.

(2) DIR-655

     -. please share your setting.
        Any special setting you did?
        Setting USB network is relatively simple.
        But if you have any, please share your setting info.

Please don't just say, "Oh, it's hard to explain, blah, blah, blah",
if you really think that the issue is not on the DIR-655 router/software
but on the lack of users' IT knowledge.

If you're not able to share or to give the info which can fix the problem,
please please never ever post like that.
I have already read too many posts
-- no help, but just irritate those who want a router working as it is advertised.

[davevt31]

My Setup (which has had no issues):

Desktop Computer- Windows Vista 32, wired with 2 onboard NICs on a EVGA 780iFTW (Nvidia NICs) Gigabit NICs.

Network Printer wired 10/100

Desktop Computer - Wireless DWA-552 - Windows XP SP3 - NOT using the DLINK connection mamager

Laptop - Wireless DWA-652 - Windows XP SP3- also NOT using the DLINK Connection Manager.

Also, used to have 3rd desktop that was wireless, and sometimes have a 2nd wireless laptop that connects wirelessly.


Router DIR-655 (A2) : nothing special.  No Virtual Servers, No Port Forwarding, No Schedules.  I use the USB port to run a Laptop Cooler that sits under the router, so I don't use SharePort.

I have run every version of beta firmware that there has been and never had a problem. I am running the 1.32NA.

[stonehead]

Router DIR-655 (A2) : nothing special.  No Virtual Servers, No Port Forwarding, No Schedules.  I use the USB port to run a Laptop Cooler that sits under the router, so I don't use SharePort.

You're in the wrong place.
This is the thread for the "shareport" problem.

And I have A4, which may be related with the problem.
--> No. I read old posts again.
      Regardless of the hardware version, the problem happens.

[davevt31]

You're in the wrong place.
This is the thread for the "shareport" problem.

And I have A4, which may be related with the problem.

You asked for configurations of routers that had no issues.  I gave mine.  As for being in the wrong place, threads don't usually stick to a set path, they tend to migrate off the initial topic and then find their way back.

[stonehead]

You asked for configurations of routers that had no issues.  I gave mine.  As for being in the wrong place, threads don't usually stick to a set path, they tend to migrate off the initial topic and then find their way back.

You make me laugh...
anyway, thanks for your reply even though it doesn't help at all.

[LibertyMark]

Heck, I could get on here and say my router is perfect if it wasn't for shareport.  Yes, for me, everything is working but shareport.  I generally love the router except for the broken 1.32NA firmware that destroyed shareport functionality.

[EddieZ]

Removed due to being useless drivel.

Nice of you to drop by with a -presumably- freshly made alias. You can keep shouting but if the firmware is a bust, please explain why my setup has no issues. I'm really curious if you can get passed "it's a coincidence".

Concerning my setup, I can show you the  environment. But if you know a little bit of Windows you know that config issues are burried way down in the registry. Especially when the network config is concerned.
But here you go:
NIC: Marvell Yukon 88E8056 PCI-E onboard, driver version 11.10.10.3 on W7 (64bit and 32bit) and Vista (32bit) (10 series driver)
Firewall: Windows own firewall (all Windows)
AV: NOD32 4.0.437 (on all 64-bit and 32-bit Windows)
Shareport
7-port powered USB hub with:
- Printers: 1 Samsung Laser and 1 HP Deskjet
- USB HDD Freecom 400 GB
- Various 4, 8 and 16 GB thumbdrives

Wireless:
2 PC's with Linksys NIC, 1 Acer laptop with Realtek NIC, 1 KiSS wireless mediaplayer, 1 PocketPC 2003, 1 Samsung Smartphone, 1 wirless photoframe

Router config: no guestzone, static IP's, all standard options.

*** Modified by Fatman because he didn't see a point to leaving a quote written by a banned member.