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[MOVern]

 I have the DIR-655 disconnect problems described in this and other forums.   I have been in touch with tech support several times.  The last time they had me load the latest firmware (1.31).  However, there were still web sites that I could not access and I kept losing my wireless connection - FREQUENTLY.  I read to resolve this problem (not sure which forum) to disable VPN and have not had a single problem since.  I like this router now but I am disappointed in the range - not much more than my WRK54G, but is somewhat faster.

[Demonized]

How and where?

any weekend you would like to visit The Netherlands

[Rara Avis]

Judging by the TLD on Hotzenwalder's e-mail address this might actually come to pass.  You two should get more specific via PM or perhaps off-line.  Report back if the switched units work and for whom, inquiring minds want to know!

[Hotzenwalder]

Actually I am in The Netherlands every weekend, every day to be more specific since I live here 
Postal code 2741.

This weekend I will take a look at the wireless features to see if it interferes with my Ziggo modem or not and I will do another check to see if I can reproduce the saving errors.

It seems other brands of routers also have problems so for now I will stick with D-Link. I guess the grass is always greener on the other side of the fence. If it still gives me problems that can't be overcome I can put it up for sale at Marktplaats

[cmrivera]

Actually, since I work for the State of NM, and consult in the AG's office, I already know that the AG is willing to start an investigation beings THEY also have bought this router and have had issues with it.  I showed them this forum where numerous people are having this same problem.  Consumer protection laws in NM are different from where you are evidently.

flyboynm is right and I don't know why everyone is giving him a hard time.  There are Consumer Protection Laws. Obviously, the BBB is next to contact when you are unhappy with the company support.  After that, the Dept of Consumer Affairs, and eventually the State Attorney General.  That's pretty much the same in any state.  We should take a stand to get this issue resolved instead of waiting around like cattle hoping the grass is greener on the other side of the fence.  The company and tech support do have an obligation to ensure their product is functional.  If this was your cell phone, digital camera, etc., I doubt you would be waiting around for a new firmware; the item would be returned for a full refund.

[Demonized]

The company and tech support do have an obligation to ensure their product is functional.  If this was your cell phone, digital camera, etc., I doubt you would be waiting around for a new firmware; the item would be returned for a full refund.

You would have made more sense if you were consistent: When it comes to cell phones, digital cameras you assume everybody would ask for a refund, while you support taking legal action when it concerns a router.

IMHO it's very simple: if you don't like the product or it does not live up to your expectations (or it doesn't work), simply return it, get a refund and buy a Linksys (that also has issues). Legal actions in this category are more 'ego' driven steps than a practical solution.

[lizzi555]

Im actually thinking of buying the belkin N+. looking from cnet.com its ranking is pretty high. The only reason why i might buy it is cause i really need that USB port on the router.

Don't look at any ranking, look into the forums of this brand/device.

my other plan is just to buy a new printer with wifi/network ready

Much better !
My printers are networked and there are no problems. My DIR is just a router and doing its job without a glitch.

[viinceennt]

so i found a glitch.. haha i thought it was just a one time deal but..


every 7 to 9 days, the router restarts itself.. like the connection time resets, and then I am forced to reboot the device again because it just lags my internet.

between those days, the router is great but after 7 to 9 days, it resets by itself and i have to reset it again by unplugging the router and plugging it back in. how strange...

other strange thing. some computers have no problems but others do. one of my computer does not have any internet problem but the others do. so if i restart my router, then all computers are ok...

i dont know, i just a fix. i dont know whats going on. it may be my computer? it might be the router. any tips?

[cmrivera]

You would have made more sense if you were consistent: When it comes to cell phones, digital cameras you assume everybody would ask for a refund, while you support taking legal action when it concerns a router.

IMHO it's very simple: if you don't like the product or it does not live up to your expectations (or it doesn't work), simply return it, get a refund and buy a Linksys (that also has issues). Legal actions in this category are more 'ego' driven steps than a practical solution.

I might not be consistent, but at least not narrow minded. The majority of owners are past the return period to get a refund. Believe me, if Dlink would offer me a refund, I'd take it and run and never look back.  Unfortunately, many of these companies will not respond to you until it goes to the BBB, etc.  Additionally, I've owned many Linksys products and have only had 1% of the problems that I have had with Dlink.

[cmrivera]

I've also gotten more done by going through the BBB, Consumer Affairs, and the State Attorney General than I have ever gotten done by begging Customer Service / Technical Support for assistance.  So, I can't say it is "ego driven", but more "success driven".

[Demonized]

ahh and you have the firmware 1.32? and yeah same here, theres no glitch when the DNS relay is disabled... and since the shareport is not in use, its actually stable for me

Using Shareport (perfectly on both wired and wireless clients) and DNS relay/Advanced DNS (also no problems). So either you have a faulty device (production issues?) or a network device messing up (TCPIP stack?). I don't buy it that the firmwares are defective since (also statistically) there's no chance my device is in fact the odd one out...

[Demonized]

I have the A2 revision and running the latest 1.32 version (release)

[Demonized]

Phew...many possible options. There could be an issue in your LAN causing this or the installation/network config of the OS on the clients. To be honesteverything works fine here, and I've never had real serious issues. I did with the old version of Shareport and 1.21 firmware, it crashed on my laptop/lost connection with the devices.

You can try to download the recent version that's posted, reflash the firmware and do a manual configuration of the router.