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Author Topic: Who is using VOIP behind DIR-825?  (Read 83882 times)

snax

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Re: Who is using VOIP behind DIR-825?
« Reply #60 on: April 08, 2010, 05:07:27 PM »

^ I'm with you man, what a waste of money. I should get a refund not only for this unit but the amount of time I spent trying to get my SIP line working and the potential business calls I've missed. Last time I buy Dlink.
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delafield

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  • Posts: 14
Re: Who is using VOIP behind DIR-825?
« Reply #61 on: April 08, 2010, 06:29:49 PM »

@TIAS. You said: "not al VOIP hardware is compatible with type 'N' wireless routers. Vonage and Talkswitch work with DIR-825 (most of the time), but Broadvoice does"

That makes no sense. I assume you misspoke, but i will clarify.  We are talking about SIP, which is an APPLICATION layer protocol.  It should not matter whether the router is a/b/g/n or even if it uses wireless at all. What you said is like saying "web browsing doesn't work on n routers." The router should be oblivious to the fact that the packet is sip.  What dlink has done is try to add some sip application functionality to the router but they screwed up and are dropping sip packets - even when you instruct the router not to perform any sip application functions and act like a router should.

Regards
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delafield

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Re: Who is using VOIP behind DIR-825?
« Reply #62 on: April 08, 2010, 08:49:23 PM »

@tias - don't mean to take my frustration with dlink out on you, I just can't believe they are selling this thing in its current form.

Regards
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frank3523

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Re: Who is using VOIP behind DIR-825?
« Reply #63 on: April 10, 2010, 02:28:13 AM »

I to have problems with voip. We use swyxit software at work. I first have to make a VPN connection and than connect trough the swyxit software. But no matter what I do can't get a connection with the swyxit software. The VPN works fine. Someone any idea. Router is dir825 b1 eu and firmware is the latest from the singapore server.
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jnob

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  • Posts: 11
Re: Who is using VOIP behind DIR-825?
« Reply #64 on: April 19, 2010, 06:21:02 AM »

Hi,
The thread indicated below only contains a link to NA firmware. There is no EU link.

The other link no longer exists. Use this link for the Beta 02 code. It should correct the VoIP troubles as well.
http://forums.dlink.com/index.php?topic=8957.0
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snax

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  • Posts: 8
Re: Who is using VOIP behind DIR-825?
« Reply #65 on: April 19, 2010, 12:42:23 PM »

Went out and got a Linksys WRT610 on sale, plugged it in and everything works out of the box. Fantastic. Sorry DLink but the 825 was just too much headache for me.
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jnob

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  • Posts: 11
Re: Who is using VOIP behind DIR-825?
« Reply #66 on: April 20, 2010, 12:43:39 AM »

That's right.
I'm using a Siemens A580IP SIP phone. I did some packet sniffing between it and the 825 to try to see what was happening. Like others report with SIP ALG on I can register, but not make calls. And in fact I see my REGISTER go through and acknowledged, but SIP INVITEs do not get ack'ed. With the SIP ALG off I get no responses even from the REGISTER. This is very strange because in theory my SIP phone does not need any ALG support - all connections are made outgoing to the SIP server on the internet. It would seem the 825 blocks incoming (well I can't be sure if the outgoing packets are blocked) UDP packets even on a previously opened port, although I haven't experimented with other UDP applications.
I'll be trying 201EUbeta15 (now using 201EU), to see what happens.

@TIAS. You said: "not al VOIP hardware is compatible with type 'N' wireless routers. Vonage and Talkswitch work with DIR-825 (most of the time), but Broadvoice does"

That makes no sense. I assume you misspoke, but i will clarify.  We are talking about SIP, which is an APPLICATION layer protocol.  It should not matter whether the router is a/b/g/n or even if it uses wireless at all. What you said is like saying "web browsing doesn't work on n routers." The router should be oblivious to the fact that the packet is sip.  What dlink has done is try to add some sip application functionality to the router but they screwed up and are dropping sip packets - even when you instruct the router not to perform any sip application functions and act like a router should.

Regards
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Matridom

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Re: Who is using VOIP behind DIR-825?
« Reply #67 on: April 20, 2010, 07:27:10 AM »

I just received a new version of the firmware from tech support, 203NA and it solved all my VoIP problems. Downside, i had spent about 1 hour on the phone and went up to tier 3 to get it. Now at that tier, he knew exactly what the issue was and what needed to be done.
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alphadon

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Re: Who is using VOIP behind DIR-825?
« Reply #68 on: April 21, 2010, 08:43:20 PM »

I just received a new version of the firmware from tech support, 203NA and it solved all my VoIP problems. Downside, i had spent about 1 hour on the phone and went up to tier 3 to get it. Now at that tier, he knew exactly what the issue was and what needed to be done.

I just called tech support and level 1 showed me the hand. Please post the firmware somewhere so we can fix our VOIP issues without draining an hour from each of our lives. I even told the rep that Level 3 had 203NA firmware that would solve my problem but got the "Sir, Unfortunately, the current release is 2.02NA. Check back on our website from time to time for updates."

Yeah, I'll wait 3 months to find it on your website someday. In the meantime, I'll pay my VOIP provider  $$$$ and let this $175 SIP phone collect dust.  >:(

My DIR-655 worked perfectly with the phone. The minute I "upgraded", no sound either way but the call will set up and the phone will register with my provider.
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Zeebra

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Re: Who is using VOIP behind DIR-825?
« Reply #69 on: April 22, 2010, 10:58:13 AM »

I have no idea about the protocol but I use Primus TalkBroadband up here in Canada behind my DIR-825 with no issues.
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alphadon

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Re: Who is using VOIP behind DIR-825?
« Reply #70 on: April 22, 2010, 11:40:15 AM »

    Well, after spending... yes, you guessed it- over an hour on the phone with tech support, I was told that there was no 203NA beta.

    The good news is that the issue is resolved in the beta firmware here so you get to keep your hour:

     ftp://ftp.dlink.com/Gateway/dir825_revB/Beta/Firmware/dir825_revB_fw_202b01NA_beta02.zip

    I had downloaded this file and looked at the release notes prior to calling for support a second time but there is no mention of this beta release resolving the SIP ALG issues that everyone is experiencing. I can tell you that it does solve the problem. I was able to place the SIP phone in the DMZ or behind the firewall and get full functionality, voice and clarity both directions after applying this update.

I did not create any port mappings, virtual server settings or other VOIP/SIP related configuration. The only thing you need to do is be sure that SIP is checked (which they all are by default) in the Application Layer Gateway area (Advanced > Firewall Settings (bottom of the page))

Some notes:

  • If you are using Tools > Admin > Administration settings, i.e. WAN-side remote administration, these settings will be defaulted off. You need to re-enable them after the update, including the graphical CAPTCHA login..
  • Your wireless settings will be defaulted, too. You will need to re-configure both the 2.4GHz and 5.0GHz wireless radios. Be sure you know these settings before applying the update so you can re-create the configuration
  • After the update, you will still see 2.02NA in the upper, right hand corner of the screen. Click on status at the top and verify that the build date is changed to 2.02NA , Wed, 7, Oct, 2009. This is your indication that the beta installation succeeded

You should have full VOIP access after this update. Please post any issues you encounter.
« Last Edit: April 22, 2010, 11:44:46 AM by alphadon »
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paulm17781

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Re: Who is using VOIP behind DIR-825?
« Reply #71 on: April 27, 2010, 03:31:11 AM »

When are they releasing the newer firmwares? Are they releasing an EU version too?

I can honestly say, dealing with Dlink has been tedious, I don't think I'll buy from them again.
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sesca

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  • Posts: 41
Re: Who is using VOIP behind DIR-825?
« Reply #72 on: April 27, 2010, 11:43:26 AM »

A new firmware has been released that addresses the SIP troubles.

http://forums.dlink.com/index.php?topic=12790.0
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maway

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Re: Who is using VOIP behind DIR-825?
« Reply #73 on: April 28, 2010, 04:41:16 AM »

Finaly VOIP is working !!

I have EU version, H/W B1 so firmwareupdate 2.03NA beta 02 is not working (I am unable to update).
I update my DIR-825 to 2.01EU beta 16 and now is VoIP working.
This firmware is different from 2.01EU because this was my default firmware na VoIP doesnt work.

Thanks to willly and his link: http://www.ulozto.cz/3562313/dir825b1-fw201eub16beta01-0713140201-.zip



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Athan

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Re: Who is using VOIP behind DIR-825?
« Reply #74 on: April 28, 2010, 05:39:05 AM »

A new firmware has been released that addresses the SIP troubles.

http://forums.dlink.com/index.php?topic=12790.0

Yeah but where is the official EU version? Why only NA getting updated and not EU?
« Last Edit: April 28, 2010, 05:41:21 AM by Athan »
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Please excuse my poor English. I'm not a native English speaker.
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