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Author Topic: DAP-2610 with Apple Devices - Deauth Reason 6 Code  (Read 20179 times)

davidrew8

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DAP-2610 with Apple Devices - Deauth Reason 6 Code
« on: January 17, 2018, 09:48:03 AM »
I am having some trouble with Apple devices (iPhone and iPad) being blocked from the wirless with Deauth Reason 6 code.  The device still shows attached to wirless but has no access to any external services (WWW, email etc.), its almost like its blacklisted.

The syslog server is recording multiple entries for the same device in a short timeframe:

AP=10:62:EB:A6:6B:70
iPhone=78:4F:43:32:8A:FF

<6>1 2018-01-17T14:51:53.664136+00:00 192.168.200.252  - - - [10:62:EB:A6:6B:70][192.168.200.252][0] [Wireless] 5G:Deauth:STA 78:4F:43:32:8A:FF(reason 6)
<6>1 2018-01-17T14:51:54.181915+00:00 192.168.200.252  - - - [10:62:EB:A6:6B:70][192.168.200.252][0] [Wireless] 5G:Deauth:STA 78:4F:43:32:8A:FF(reason 6)
<6>1 2018-01-17T14:51:54.691893+00:00 192.168.200.252  - - - [10:62:EB:A6:6B:70][192.168.200.252][0] [Wireless] 5G:Deauth:STA 78:4F:43:32:8A:FF(reason 6)
<6>1 2018-01-17T14:51:55.187775+00:00 192.168.200.252  - - - [10:62:EB:A6:6B:70][192.168.200.252][0] [Wireless] 5G:Deauth:STA 78:4F:43:32:8A:FF(reason 6)
<6>1 2018-01-17T14:51:55.692986+00:00 192.168.200.252  - - - [10:62:EB:A6:6B:70][192.168.200.252][0] [Wireless] 5G:Deauth:STA 78:4F:43:32:8A:FF(reason 6)
<6>1 2018-01-17T14:51:58.723040+00:00 192.168.200.252  - - - [10:62:EB:A6:6B:70][192.168.200.252][0] [Wireless] 5G:Deauth:STA 78:4F:43:32:8A:FF(reason 6)
<6>1 2018-01-17T14:52:57.697462+00:00 192.168.200.252  - - - [10:62:EB:A6:6B:70][192.168.200.252][0] [Wireless] 5G:Deauth:STA 78:4F:43:32:8A:FF(reason 6)
<6>1 2018-01-17T14:52:57.961568+00:00 192.168.200.252  - - - [10:62:EB:A6:6B:70][192.168.200.252][0] [Wireless] 5G:Deauth:STA 78:4F:43:32:8A:FF(reason 6)
<6>1 2018-01-17T14:52:57.964131+00:00 192.168.200.252  - - - [10:62:EB:A6:6B:70][192.168.200.252][0] [Wireless] 5G:Deauth:STA 78:4F:43:32:8A:FF(reason 6)
<6>1 2018-01-17T14:52:57.966391+00:00 192.168.200.252  - - - [10:62:EB:A6:6B:70][192.168.200.252][0] [Wireless] 5G:Deauth:STA 78:4F:43:32:8A:FF(reason 6)
<6>1 2018-01-17T14:52:58.095123+00:00 192.168.200.252  - - - [10:62:EB:A6:6B:70][192.168.200.252][0] [Wireless] 5G:Deauth:STA 78:4F:43:32:8A:FF(reason 6)
<6>1 2018-01-17T14:53:02.735508+00:00 192.168.200.252  - - - [10:62:EB:A6:6B:70][192.168.200.252][0] [Wireless] 5G:Deauth:STA 78:4F:43:32:8A:FF(reason 6)

The only way to reconnect is to switch the wirless off on the device and then re-enable it.  I think it tends to happen when the device is woken up but its not consistent.

I have searched several other forums both Apple and wirless focused for cannot find any definative advice.  I'm not sure if its a possible bug or just somthing the Apple device is not set correctly for.

Thanks again for any advice.


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FurryNutz

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Re: DAP-2610 with Apple Devices - Deauth Reason 6 Code
« Reply #1 on: January 17, 2018, 10:16:27 AM »
What security modes are you using?
Do you see these same errors if you turn OFF WPA2 security entirely and test? Turn on WPA2 after testing.
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davidrew8

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Re: DAP-2610 with Apple Devices - Deauth Reason 6 Code
« Reply #2 on: January 17, 2018, 10:40:11 AM »
I do have the AP's set for WPA2 only with AES Cypher on all SSID's as this is the most secure and fastest to authenticate.

There are no old legacy wireless devices on the network that require older protocols such as WPA/TKIP authentication.

I don't particularly want to expose the wireless network to any security threats by changing the authentication.  What's the thoughts behind the WPA2 bring a possible issue?

Thanks for the feedback.
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FurryNutz

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Re: DAP-2610 with Apple Devices - Deauth Reason 6 Code
« Reply #3 on: January 17, 2018, 11:23:16 AM »
Possible issue with security modes of the AP and the Apple devices. if the symptom isn't reproducible with OPEN wifi, and you change back to WPA 2 and is reproducible, could be something in the security mode.

I would also test WPA and TPIK only and see if the symptoms are reproducible as well.
I might try setting single mode G then try single mode N.
What channel width are you using? Try 20Mhz only then mixed 20/40Mhz. See if there is any change in symptoms...

Interesting, I found this:
http://community.arubanetworks.com/t5/Technology-Blog/802-11-Reason-Codes-and-Status-Codes/ba-p/257893
Not sure how applicable this is...
Remembering now that you mentioned, something about power and sleep modes causing this...been a while though.  :-\
« Last Edit: January 17, 2018, 11:31:19 AM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

JO

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Re: DAP-2610 with Apple Devices - Deauth Reason 6 Code
« Reply #4 on: January 07, 2019, 01:13:41 PM »
Is your issue solved?
I’m having the same problem
Regards Jo
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FurryNutz

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Re: DAP-2610 with Apple Devices - Deauth Reason 6 Code
« Reply #5 on: January 07, 2019, 01:27:12 PM »
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this.
Link> Tech Support Contact Information
We find that phone contact has better immediate results over using email.

Quote from: JO on January 07, 2019, 01:13:41 PM
Is your issue solved?
I’m having the same problem
Regards Jo
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Fordboy

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Re: DAP-2610 with Apple Devices - Deauth Reason 6 Code
« Reply #6 on: January 13, 2019, 11:32:30 AM »
I also have this problem, been trying for a few months to resolve. Have latest firmware etc.
No matter what settings the result is the same, once the iOS devices want to roam 9/10 they roam, but every now and again you get kicked out with a reason 6 only turning Wi-Fi on and off will fix.
Contacted D-link see if I get a reply.
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FurryNutz

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Re: DAP-2610 with Apple Devices - Deauth Reason 6 Code
« Reply #7 on: January 13, 2019, 12:32:26 PM »
Let us now how it goes...

Quote from: Fordboy on January 13, 2019, 11:32:30 AM
I also have this problem, been trying for a few months to resolve. Have latest firmware etc.
No matter what settings the result is the same, once the iOS devices want to roam 9/10 they roam, but every now and again you get kicked out with a reason 6 only turning Wi-Fi on and off will fix.
Contacted D-link see if I get a reply.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

mazda

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Re: DAP-2610 with Apple Devices - Deauth Reason 6 Code
« Reply #8 on: July 01, 2019, 05:31:13 AM »
I like to recall this topic, because I have the same issue. Is there a solution how to fix that?. Rooming with iOS devices seams to be an issue but I noticed that also with Samsung mobiles.
Code: [Select]
2.4G:Deauth:STA ##:##:##:##:A0:C1(reason 6)
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crisjogos

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Re: DAP-2610 with Apple Devices - Deauth Reason 6 Code
« Reply #9 on: August 12, 2019, 08:21:12 AM »
Quote from: mazda on July 01, 2019, 05:31:13 AM
I like to recall this topic, because I have the same issue. Is there a solution how to fix that?. Rooming with iOS devices seams to be an issue but I noticed that also with Samsung mobiles.
Code: [Select]
2.4G:Deauth:STA ##:##:##:##:A0:C1(reason 6)
Are you using DAP-2610 in Access point mode?
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mazda

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Re: DAP-2610 with Apple Devices - Deauth Reason 6 Code
« Reply #10 on: September 20, 2019, 03:24:39 AM »
Yes, I use the APs in access point mode. I opened a Ticket at D-link support and we exchanged a few option and alternative FW but with no success. Finally I changed to DAP-2680 which are working better but I still observe the behavior that clients are connected to an AP but get no network access.
So I guess they have the same issue but not generating the log. My current workaround is to move into the area of another AP or switching the client WLAN off and on.
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