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Author Topic: 5GHz SSID disappeared  (Read 7730 times)

koblak5

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5GHz SSID disappeared
« on: March 04, 2018, 12:59:34 PM »
Recently bought Dlink DIR-882 and updated it to recent firmware (HW:A1, FW:1.01).
In portal disabled SmartConnect and configured 5GHz only (custom SSID, WPA2, 802.11 ac only, auto channel, visible) - this worked fantastic for first two days.
Later, 5GHz SSID just disappeared, no iphone7 or Ipad can see it.
Enabling the 2.4GHz (different SSID) working without an issue.

I've tried several things: factory defaults, no security, single mode N, forcing channel to 48/149 - nothing helped, just can't see 5GHz SSID, not discoverable.
Don't have other 2.4Ghz or 5Ghz cordless phones  or WiFi APs,

Really out of ideas what to test next.
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FurryNutz

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Re: 5GHz SSID disappeared
« Reply #1 on: March 04, 2018, 01:30:28 PM »
Link>Welcome!

Try v1.02 FW?
http://forums.dlink.com/index.php?topic=73093.0
Follow the FW update process:
Link> >FW Update Process
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

koblak5

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Re: 5GHz SSID disappeared
« Reply #2 on: March 04, 2018, 02:26:56 PM »
Quote from: FurryNutz on March 04, 2018, 01:30:28 PM
Link>Welcome!

Try v1.02 FW?
http://forums.dlink.com/index.php?topic=73093.0
Follow the FW update process:
Link> >FW Update Process

Just tried it with FCD after, same thing. 5Ghz SSID is not discoverable
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FurryNutz

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Re: 5GHz SSID disappeared
« Reply #3 on: March 04, 2018, 03:11:40 PM »
I recommend you return the unit to place of purchase or get a hold of D-Link support and ask for an RMA.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

koblak5

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Re: 5GHz SSID disappeared
« Reply #4 on: March 04, 2018, 03:14:27 PM »
Quote from: FurryNutz on March 04, 2018, 03:11:40 PM
I recommend you return the unit to place of purchase or get a hold of D-Link support and ask for an RMA.

Tnx
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FurryNutz

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Re: 5GHz SSID disappeared
« Reply #5 on: March 04, 2018, 09:23:41 PM »
Let us know how it turns out.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.