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Author Topic: DGL-4300 slow downloads at Wan speed "auto" locks up at Wan speed 10.  (Read 8608 times)

BobL

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using speedtest.net, I was getting 0.33MBPS DL on average and my subscription is rated for 10. Saw a suggestion on dslreports.com to lower the speed of the WAN port to 10 instead of "auto" and I was now averaging 8.5MBPS DL - but the router would drop internet for wireless AND wired connections after about 3 minutes.

I tried firmwares 1.3, 1.6, and 1.9 all with factory defaults.

I tried with wireless disabled

I tried with WAN port speed set to "auto", "100" and "10"
----at "auto" - very slow DLs but no loss of connection
----at "100" - same
----at "10" - download speeds are normal, but loss of connection after 2 to 5 mins of downloading

I tried with DNS Relay disabled

I tried with all logging disabled

I tried a direct link to the modem and not using the router at all - all problems gone.

Ive tried just about everything I can think of and this router is either going to offer me less-than-dialup download speeds, or fast downloads and a forced reboot of the router every 3 minutes.

is the router just broken?


addendum: I also tried lowering the network speed of my PC NIC to 10 Half Duplex - this also did not work.
« Last Edit: August 18, 2009, 08:19:56 AM by BobL »
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BobL

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  • Posts: 4
Re: DGL-4300 slow downloads at Wan speed "auto" locks up at Wan speed 10.
« Reply #1 on: August 19, 2009, 11:36:12 AM »

admins:

why do you have time to delete threads letting folks know what router i ultimately purchased, but you dont have time to help me figure out what is going on with my 4300?
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Lycan

  • Administrator
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  • Posts: 5335
Re: DGL-4300 slow downloads at Wan speed "auto" locks up at Wan speed 10.
« Reply #2 on: August 19, 2009, 11:50:53 AM »

Disable the Gamefuel and see if this effects traffic.
 
Also you may simply have a compatibility issue with your modem and our router. Since we're no longer making firmware for that unit , if it is a compatiblity issue, there's very little that can be done. You mentioned that you bought another router so I did not respond.

 
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BobL

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  • Posts: 4
Re: DGL-4300 slow downloads at Wan speed "auto" locks up at Wan speed 10.
« Reply #3 on: August 19, 2009, 11:54:36 AM »

actually you did respond by deleting that thread altogether. I did not intent to violate any rules and thought I was simply passing along information.

Is there a known imcompatability between th DGL-4300 and the Motorolla SB1500? I bought them at the same time (the very day the 4300 was issued, actually) and had not had any problems until recently.

I had upgraded to 1.9 and had to reconfig - and something wasn't working. Tried rolling back to 1.6 but it was never the same again after flashing up to 1.9

I have 1.9 at all factory defaults with gamefuel off as well as the settings listed above.
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stephenR

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  • Posts: 12
Re: DGL-4300 slow downloads at Wan speed "auto" locks up at Wan speed 10.
« Reply #4 on: October 12, 2009, 05:31:34 PM »

admin, why have you stopped making firmware for that router.  in my opnion it was the best, I dont need "N".  this is sad to hear, I was going to buy another one but if you anser is you dont support firmware i=on it anymore then that means that we are stuck with the existing problems.. not good..
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