1.DIR-878 Config file - PM me when you have this file and I will give you an email address to send it to.
Ok.
2.DIR-878 detail version (http://192.168.0.1/version.txt) - Please provide screenshot.
Current FW is v1.10, do they want this for v1.10 or when we have v1.12 loaded?
3.Draw a complete topology for us checking further.
Need ISP, modem model, and what is connected to what and how it is connected (wifi or ethernet). Include ANY switches, hubs, etc.
Mines NetGear CM1100 cable modem only>DIR-878<>two xbox one's connected via CAT6 to the back of the 878. I have a D-Link DGS-1100 switch connected to a free port on the 878 and a different wireless AP device connected to the last available LAN port on the 878. The wireless is shut OFF on the 878. From the DGS-1100 I have an HP-1400-24 port and a HP J9794A-8Port non managed switches connected to the DGS-1100. All of the rest of the house hold devices and other switches are connected after the HP-1400 and J9794A switches. Xboxes are not connected to any switches. They are direct with the 878 router.