I wanted to upgrade my old 5222L to a newer model with a clearer picture. Went with the 8525LH. Guess it's my fault that I didn't read up on it before I purchased. The picture is great, but I HATE everything else about this camera. I've read in this forum about other people's cameras randomly freezing up anywhere from 30 seconds to 3 minutes. Mine does the same. No rhyme or reason for it. The audio goes in and out constantly. Doesn't matter what browser I use to watch it with. And why in the holy hell would they force a time limit for watching the camera? One faq/ support page says if you are on the same network as the camera, you don't time out. BS. I am absolutely connected to the same network on my laptop as the camera. I have my little man cave in the basement and I like to leave the camera on to keep an eye on the front porch. Deliveries, guests, kids arriving home from school etc. etc.... But if it manages to not freeze up, it still times out after 5 minutes. Why why why would the developers do this? Is there any way to work around this? Do they have any plans to make changes to this? I doubt I still have the receipt or box for this, but I would love to send this piece of crap back. At least I didn't toss the old one out and am considering putting it back out front. This camera is USELESS to me the way it operates. Any advice would be greatly appreciated. My apologies for the rant, but after only a couple of weeks of use I am ready to file this camera in the trash.