I'm in North Carolina, US. Connecting wireless from multiple devices. One laptop is having more issues than any other device. It frequently tells me I have no internet access or cannot find any external URLs. I did NOT do a factory reset before or after firmware updates, and have never done that with any other router I've owned. This D-Link router is replacing an ASUS RT-N66U that worked without problems for this laptop.
My ISP is Spectrum cable. I use my own modem, a NETGEAR CM600.
FW v1.04 is the version that the modem wants me to install when I go to the Upgrade page in the Admin console.
I've updated the settings to turn off SmartConnect as it was causing issues communicating between my computer and wireless printer (different bands could not talk to each other). I've also updated DNS settings to use Google DNS instead of my ISP. This has improved things slightly, but still have frequent problems connecting to the internet using this router from this one laptop.