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Author Topic: Partial functionality of certain websites:  (Read 5838 times)

DiamondJim

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  • Posts: 2
Partial functionality of certain websites:
« on: September 23, 2009, 08:56:35 AM »

I’ve been using the DIR-825 for about 2 weeks now and have had no problems with the router except some functionality problems with certain websites. The website Titan TV, for example, loads fine but will not let me use the buttons to skip 3 hours ahead to see the TV programming for that time frame and well as the button for viewing the next day’s TV programming.  I connected my cable modem directly into my computer, bypassing the router and had full functionality of the Titan TV website, so I feel certain the router is the problem.  I have another sports website I frequent as well with the same partial functionality problems.  I’ve checked all my router settings and I think everything is set correctly.  Does anybody have any knowledge of this type of problem and what I need to do to fix it?  Thanks for all the help!

DiamondJim
« Last Edit: September 23, 2009, 01:33:29 PM by DiamondJim »
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CrustyOldGuy

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  • Posts: 4
Re: Partial functionality of certain websites:
« Reply #1 on: September 23, 2009, 04:36:28 PM »

Experiencing a similar problem.  Not having the problem with other sites.

When accesssing this site, I get "Internet Explorer cannot display the webpage".

I swapped back my Dlink DI-524, and the problem disappears.

Hook the DIR-825 back up, problem re-appears.

I am running hardware B1 and firmware 2.02NA.
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DiamondJim

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  • Posts: 2
Re: Partial functionality of certain websites:
« Reply #2 on: September 23, 2009, 08:02:40 PM »

Crusty ...
I am running hardware B1 and firmware 2.02NA as well.  Maybe an issue with this version of the firmware?
« Last Edit: September 23, 2009, 08:04:37 PM by DiamondJim »
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BassMan

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  • Posts: 70
Re: Partial functionality of certain websites:
« Reply #3 on: September 24, 2009, 04:43:37 AM »

Did you try:
  • Ensuring "DNS Relay" is disabled?
  • Doing ipconfig/flushdns on your PC?

Just grasping at straws...
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CrustyOldGuy

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  • Posts: 4
Re: Partial functionality of certain websites:
« Reply #4 on: September 24, 2009, 04:54:23 PM »

Did you try:
  • Ensuring "DNS Relay" is disabled?
  • Doing ipconfig/flushdns on your PC?

Just grasping at straws...

OK BassMan...disabled "DNS Relay" on the router, and ran ipconfig on the PC.  Rebooted both.  No change.

Set DNS Relay back on.

So...back to the same problem...thanks anyway!!

PS...you wouldn't be an Ottawa Senators fan would you??   ???
« Last Edit: September 24, 2009, 04:57:44 PM by CrustyOldGuy »
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CrustyOldGuy

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Re: Partial functionality of certain websites:
« Reply #5 on: September 24, 2009, 05:14:08 PM »

OK BassMan...disabled "DNS Relay" on the router, and ran ipconfig on the PC.  Rebooted both.  No change.

Set DNS Relay back on.

So...back to the same problem...thanks anyway!!

PS...you wouldn't be an Ottawa Senators fan would you??   ???

Additional information...I have identified another site that is EXTREMELY slow.

At first I thought it was just a site issue, but since it has continued for two days, I hooked up the old DI-524, and the site is operating fine.

Switched back to the DIR-825, and the incredibly slow response time resumed.   
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BassMan

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  • Posts: 70
Re: Partial functionality of certain websites:
« Reply #6 on: September 25, 2009, 04:37:29 AM »

It would be useful to know:
  • What operating system you're using.
  • What web-browser
  • What error message you get from the web-browser
I'm certainly no expert, but it would be good to distinguish between a DNS issue and a timeout issue (or possibly a ports issue).  The error message could help.

It would also be good to know:
  • Your service provider
  • The model of your modem (from service provider)

I know even less about broadband modems than browser specifics, but based on problems reported here, I get the impression that some folks are having trouble with the combination of their modem and the DIR-825.  I have COMCAST, and an SB5100 (going from memory here), with no problems.  I recall an earlier post of someone having trouble, who happened to have a much older SB3100 (again, going from memory).

Anyone with an old modem would probably benefit from an upgrade there.  If you rent, the swap is probably free.
« Last Edit: September 25, 2009, 04:46:07 AM by BassMan »
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CrustyOldGuy

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  • Posts: 4
Re: Partial functionality of certain websites:
« Reply #7 on: September 25, 2009, 04:01:51 PM »

It would be useful to know:
  • What operating system you're using.
  • What web-browser
  • What error message you get from the web-browser
I'm certainly no expert, but it would be good to distinguish between a DNS issue and a timeout issue (or possibly a ports issue).  The error message could help.

It would also be good to know:
  • Your service provider
  • The model of your modem (from service provider)

I know even less about broadband modems than browser specifics, but based on problems reported here, I get the impression that some folks are having trouble with the combination of their modem and the DIR-825.  I have COMCAST, and an SB5100 (going from memory here), with no problems.  I recall an earlier post of someone having trouble, who happened to have a much older SB3100 (again, going from memory).

Anyone with an old modem would probably benefit from an upgrade there.  If you rent, the swap is probably free.


Here you go...having trouble with scrolling on this site, so I will be brief.

Windows XP SP3
IE8
Internet Explorer cannot display the webpage
Bell Sympatico
Siemens Speedstream 4200

Since I had no problems before, I am leaning toward returning the router.  I purchased it for the USB port, but it won't even support a 1TB drive...my 500GB drive will work though.

Thanks for your help!!
« Last Edit: September 25, 2009, 04:04:08 PM by CrustyOldGuy »
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