If you use 1 static and one FQDN does that work? That really should be no problem, but your network is teaching me not to make such statements. It sounds like you have some additional issue(s) if changing the IPsec ID effected your tunnel in that way.
It really would be easier if you call in so a tech here can just take a look at your config, wave their magic wand, and make all the problems go away.