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Author Topic: Login problems with download button  (Read 3159 times)

sbalzer

  • Level 1 Member
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  • Posts: 2
Login problems with download button
« on: November 06, 2009, 04:06:32 PM »
I can login using the Configuration button, no problem.  But when I try to login with the Downloads button, the login page is refreshed.  It briefly flashes the http://192.168.x.x/web/user/download_scheduling.asp?id=305191 URL in the address bar and then returns to the http://192.168.x.x/web/login.asp URL with both User Name and Password boxes cleared.

I've had the box for less than a month and this problem started a couple days ago and has remained persistent.

It doesn't matter which machine on the network (XP, Vista, or Win7) or browser (Chrome or IE) I use.  The result is the same.

Thoughts?

Steve

product: DNS-323
firmware: 1.06
configuration: RAID1
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ECF

  • Administrator
  • Level 11 Member
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  • Posts: 2692
Re: Login problems with download button
« Reply #1 on: November 06, 2009, 04:33:11 PM »
Try resetting the unit to factory and try it.
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Never forget that only dead fish swim with the stream

sbalzer

  • Level 1 Member
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  • Posts: 2
Re: Login problems with download button
« Reply #2 on: November 07, 2009, 08:20:40 AM »
ECF, thanks.  Resetting the DNS-323 did the trick.
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