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[davevt31]

Just curious on how the routers are postioned and whether it makes a difference in the reboots.

[Rad Spencer]

The position of the router shouldn't effect reboots. Normally that is caused by wireless interference.

[davevt31]

I was just curious becuase of so many posts with reboot issues.  I was thinking may be a heat issue or maybe something in the hardware design might contribute to the reboots.

[merle]

I noticed that my router would reboot using in in wireless mix mode on firmware prior to 1.11 under heavy strain. I have a old laptop that I remote desktop into my "tvpc" while wife is watching TV in bed and I can not use the big screen TV (Sony 50") for my internet browsing. Turn off the mix mode and the the reboot went away. Have not had to pull out laptop and tried it yet in mixed mode to see if this cures it or not on firmware 1.11.

Merle

[mhochman]

Just for general knowledge,  i'm still haveing the reboot issue with 1.11,  all i have to do is turn on wireless,  and it starts rebooting.

To be fair, i have not had a chance to play with settings,  g/n,  wep/wpa etc,   

[Lycan]

Also look at auto channel scan. It is desgined to restart the wireless portion of the router when the unit detects a large amount of traffic on a specific channel.

[mhochman]

Just as a followup,   It's still rebooting,  with the scan turned off,  and firmware 1.11

the best thing i can say abou this unit,  is that the lights are a pretty shade of blue,  otherwise, since i' can't use wireless on it,  it was a very expensive switch...

I'm about ready to bail on it and try another company's product.

[thecreator]

Just as a followup,   It's still rebooting,  with the scan turned off,  and firmware 1.11

the best thing i can say abou this unit,  is that the lights are a pretty shade of blue,  otherwise, since i' can't use wireless on it,  it was a very expensive switch...

I'm about ready to bail on it and try another company's product.

Hi mhochman,

Go into the Router Settings. On the Status Tab, click Wirelesss. What is the Signal Strength on that channel?

On my unit, I don't allow it to change Channels. I uncheck Enable Auto Channel Scan and I select the best channel to give me a steady 5 bar connection to the Router.

I also have moved my Wireless Phone Base which I had sitting next to the Router, to the Kitchen away from the Router.

On the Setup to Network Settings, DHCP Lease Time, I changed mine to 10080 minutes or 7 days in length. It is normal settings I believe was 60 or 180 minutes in length.

[bewareofthecow]

I have the same problem as the poster. My DIR-655 is in a continual reboot state when wireless is enabled. This is very frustrating. I have managed to upgrade the firmware to 1.11 but that hasn't solved the issue. The only resolution to this issue is to turn off wireless completely.

I have tried different combination of wireless settings to make this work. I have tried using it in 802.11g mode only. I've tried various encryption modes. I have tried various channels and signal strengths.

I also see that other people are having similar issues. This is obviously a defect in a product that is supposed to be a more 'high end' home use product. I for one am very discouraged from using d-link products now. D-Link support has doing nothing to address this issue but I think it is because they know its a hardware defect and they don't want to own up to it. This a bad stance for any company. especially on a product that is supposed to be at the high end of your quality scale.

[AWDL]

D-Link TS did escalate the rebooting problem to engineers. Unfortunately we did it without replication. We could cause rebooting with auto-scan enabled in high traffic wireless areas and solved that problem by "un-enabling" auto-scan.

Other reboot scenarios have been seen by some customers that D-link has not replicated.
Rebooting is wireless "clean" environment with auto-scan checked or unchecked
Rebooting is wireless "dirty" environment with auto-scan checked or unchecked

Can the device work properly on one of those four environments? Of course. But enough people have problems (read the forums, I see at least six user names) that we escalated without repro steps.

DIR-655 1.10 fw "dirty" wireless auto-scan unchecked, no reboots.


dirty and clean are as described by users. If they don't see any AP but theirs and they don't have mirrors, APC, phone base stations, etc near the AP, I call it clean.

[Rad Spencer]

It becomes an issue of device vs. environment. just because your router reboots in your home does'nt mean dlink will see the same reboot issue in their labs.  I'd wager that if you sent your unit to dlink, it won't reboot at all.

It's more then likely a problem thats isolated to a small group of people, however is seems like a lot because of the amount of 655s that dlink has in play around the world. Not to mention that forums allow people to communicate directly with one another, so it's easy to believe that the problem is en-mass, when in reality it's very small.

Then you have to take in to account the cost of fixing this "issue" vs just simply launching a newer more sophisticated product.

[arod]

I just started using the DIR-655 about 2 weeks now and It's working fine. Everything is set by defualt with no problems. 1 desktop PC, macbook, and xbox going smooth so far! 

[FearlessG1]

i had same problem,  CAUTION: see my other thread regarding my RMA experience.....     now happy with perfectly good working different brand router.

[technoob]

Why would being in a different position make a difference? Althought I have to submit that my router as of recently has begun to reboot several times a day without warning of course and as usual, when I am in the middle of something very important or my wife is in the middle of doing one of her online courses. I am using a DIR-655, and it just started recently within the past two weeks. Getting slightly frustrating, but I did reload the firmware just in case as of this posting date.

[Lycan]

Try disabling the wireless portion and watch for reboots. If it stop rebooting maybe disable the autop channel scan and force the unit to a specific channel.