D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DGL-4500 => Topic started by: chili dawg on February 04, 2010, 08:23:15 PM
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I just got a new 4500, A2 HW and 1.21NA FW. Do I need to do anything with the firmware or is the factory version stable?
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You're going to have to tell us. You're the first one I've seen state they got a unit from D-Link with the 1.21 pre-installed.
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I just bought this Router and have the same firmware. I updated to 1.22 due to the wireless keeps on droping out. I up dated to 1.22 and had the wirelss stop working on all my wireless LT (iphones contiued to work ok). I have 3 LT and have nothing but problems when trying to connect. Im planing to down grade to 1.15 and see how that works.
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Did you purchase you router from a store? What firmware is listed on the bottom of the unit itself?
Or even the box. I thought A2's usually come with 1.15FW.. I could be wrong though..
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I can confirm this. I just got my order in from Amazon and there it is FW:1.21NA --- So far I have had no problems with it since I installed it 2 hours ago.
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It's not as fast I thought it would be but Gamefuel does work. I have it set to both the PS3s in the household. I have a printer and a desktop hooked up through cat5 cables and I have 4 going wireless( 2 PS3s, a laptop, and a desktop connected with Network USB) --- Have had not one problem with it except for speed but it's better than the G router I was using. Setup was simple (for me anyways) advanced features may take some additional knowledge but it's nothing you cant look up on the internet lol
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What speeds are you expecting? Just because your network speeds are faster doesn't mean your internet speed will be that much better unless you were being limited by your old network.
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Well the description made it sound like it was gonna give me phenomal speeds lol and I "WAS" being limited by my old network....
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FWIW, I received mine from Newegg last Friday and it had 1.21NA on it. I have not updated the FW yet but guess I should to 1.22NA. Worked fine from Fri - Sun, but Sun night the router locked up or something. I couldn't access it via web interface and wireless dropped - had to unplug and reboot. Really pee'd me off since I bought this router to replace my Linksys which was doing the same.
So, is it best to go 1.22NA or 1.15? Are there known 1.21 lockup problems?
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FWIW, I received mine from Newegg last Friday and it had 1.21NA on it. I have not updated the FW yet but guess I should to 1.22NA. Worked fine from Fri - Sun, but Sun night the router locked up or something. I couldn't access it via web interface and wireless dropped - had to unplug and reboot. Really pee'd me off since I bought this router to replace my Linksys which was doing the same.
So, is it best to go 1.22NA or 1.15? Are there known 1.21 lockup problems?
Unfortunately, you can't go backwards.
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Understood, thanks. So, if I go to 1.22, do I need to do a 30-30-30 reset? Or can I just update the firmware and keep settings?
Thanks!!
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When you update the firmware, you should set the router to factory defaults after the flash, then reload all of your settings and such manually.
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When you update the firmware, you should set the router to factory defaults after the flash, then reload all of your settings and such manually.
What he said. ;)
However before you update, what FW version is currently loaded on ur 4500?
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What he said. ;)
However before you update, what FW version is currently loaded on ur 4500?
1.21NA - came with it last week from Newegg.
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well v1.21NA has been known to be a cause of some peoples issues, including me when I had it. If you seen to be having issues, i.e. disconnects and no internet with out reboots. I would go head and do the FW update.
1. save off your configuration file if you have made any configuration changes. Use FF or IE to save your file.
2. update the FW with v1.22NA
3. do the factory reset after the FW update was applied.
4. upload the config file back again or go in and start making changes.
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well v1.21NA has been known to be a cause of some peoples issues, including me when I had it. If you seen to be having issues, i.e. disconnects and no internet with out reboots. I would go head and do the FW update.
1. save off your configuration file if you have made any configuration changes. Use FF or IE to save your file.
2. update the FW with v1.22NA
3. do the factory reset after the FW update was applied.
4. upload the config file back again or go in and start making changes.
Awesome thanks for the tips. Is there an option in the web interface to save/export the config settings? (not home right now or I'd look myself)
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Yes, on the routers web page> Tools\System\System Settings.
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I got mine on Friday and it is A2 with 1.21NA installed and it is working GREAT! No issues here. I am not going to bother with FW 1.22NA unless I have to. Too many firmware horror stories in these forums. lol I'm very happily surprised with my 4500.
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GOOD RULE: If it works, Don't fix it! ;)
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I'm going to let it go and see if it locks up again. Is there any info here that goes into detail why it would lock up? Is it too many clients? Too much data passing through? What causes it? Just bad firmware?
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I don't think we really got any information on why it locked up. I know I would come home and find that I'd have to restart the 4500 since I could not get to the internet. After I got a beta build, they seem to have resolved it since then and it's still working well in v1.22NA
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Thanks. My 4500 hardlocked again. Twice in one week. No wireless or anything - but unplugging and reconnecting worked. I will be trying 1.22 - if that doesn't work it goes back to Newegg. It's hard not to feel a bit disappointed after buying a $150 router and have it not work as intended out of the box.
Will report back in about a week after my firmware upgrade.
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Sounds like v1.21NA is not working well and we've seen this. Let us know how the upgrade goes. I would do the following, save off your current configuration if you have any special settings you'd like to keep. If you don't then no worries. Use IE or FF to save off the file. Upgrade the FW. Perform a Factory Reset after the FW update, then test the router with one wired PC connected. What ISP service do you use? DSL or Cable? I have seen some issues lately with DSL modems and this router. If ur on DSL, make sure the DSL modem is set to transparent. Also I would make sure that ur Primary and 2ndary DSN IP addresses are filled in on the Basic/Internet/Manual window. Sometimes these won't automatically fill in. This will help I hope. Let us know how it goes.
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Sounds like v1.21NA is not working well and we've seen this. Let us know how the upgrade goes. I would do the following, save off your current configuration if you have any special settings you'd like to keep. If you don't then no worries. Use IE or FF to save off the file. Upgrade the FW. Perform a Factory Reset after the FW update, then test the router with one wired PC connected. What ISP service do you use? DSL or Cable? I have seen some issues lately with DSL modems and this router. If ur on DSL, make sure the DSL modem is set to transparent. Also I would make sure that ur Primary and 2ndary DSN IP addresses are filled in on the Basic/Internet/Manual window. Sometimes these won't automatically fill in. This will help I hope. Let us know how it goes.
Thanks. I'm on Cable - Comcast. I was unaware about the manual DNS config area - odd that it doesn't just use the "WAN" portion of the "Status" page. Never had to manually insert that in a router before. Seems odd.
Anyway, I did the fw upgrade, lets see how it does...
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Kewl, let us know how it goes.
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i received my 4500 from newegg on 2-24-10 and it was a A2 with 1.14 on it, and first thing i did was upgrade to 1.22NA, and its sitting on a laptop cooling pad and i've not had 1 problem yet, no dropping or locking up.
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good to hear, hope it works well for you. Let us know if theres anything else going on. Have a great weekend.
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I just got this router last week to replace my old MS MN-700 wireless G that was crapping out once a week and losing its configuration...
Mine came with this 1.21NA firmware out of the box. I really wish I had researched it more...
This dlink seemed to work great for a few days and now suddenly I can not connect to xbox live. I have two xbox's, one is wireless, one is wired. Neither one will connect. not at the same time, not one at a time. Rebooting the router does nothing. Rebooting the modem, then the router does nothing. I had to call my ISP two nights in a row now to get on Live by having them reset my modem from their end.
Obviously, I can't be calling them every night to reset my modem so I can play xbox live.
So last night for the heck of it, I hooked my modem and my 360 up to my old Linksys BEFSR41 router, and I could get on Live with it no problem. Hooked everything back up to the Dlink... no Live until I called the ISP. Internet works fine with the router, just not the xbox Live.
Will upgrading the firmware solve this? Or do I call Amazon for a return?
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Couple of options:
1. Check out the Gaming and GameFuel sticky. Disregard the Gaming section if your not using PCs to game. I have been using those steps outlined in Gamefuel for a while now. Also enable uPNP too. They work. I game a lot on XBL.
2. Update the FW.
3. If not happy, then return the unit.
I think you'll be happy with the router onces it's set up well. Gaming and Gamefuel aren't set up out of the box so that why I compiled some information about those settings.
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Suggestions. ( I am currently running two xboxs with no problems, both wireless)
Put one in the dmz ( the wireless one), and create a rule with the other using furrynuts sticky guide.
Turn on universal plug and play.
Then prioritize them.
-hope it works out.
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I'd like to add something to Furry's comments: reset your configuration to factory settings prior to doing the 1.22NA upgrade and DO NOT try to restore the settings from a "gateway settings" file created with the prior firmware--go through the trouble to set everything up again. A failed restore can cause silent damage to the router's config (but should be repairable by another factory reset).
If your security software (for example, Windows Live OneCare used to do this) is trying to hack into your router's web configuration (you should see security logs indicating failed attempts), disable it, especially while you are configuring your newly-upgraded router..and changing the config password to something not easily guessable.